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Now we know what erols.com thinks of e-spam

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Rich

unread,
Jan 6, 1997, 3:00:00 AM1/6/97
to ab...@concentric.net

I recently sent a complaint to erols.com with regard to some unsolicited
junk I had received. This is what I received back from them. In effect,
telling me not a damn thing they are going to do to end this email
spamming problem.

So, if they won't take matters into their own hands and abide by the
commonly accepted standards of netiquette? I'll lodge my complaint in
the open in news.admin.net-abuse.misc as well as notify my provider of
the lack of care and concern for being a good net-citizen that erols.com
has adopted as their attitude. Legal or not, spamming is NOT acceptable.

> One of our Senior Systems Administrators has researched the information
> you forwarded to us regarding an alleged spammer and forger.
>
> The individual who sent you this e-mail has apparently purchased a program
> called "E-mail Cloaking Devise." This program is perfectly legal and provides
> users with a way to disguise their e-mail address. It appears to be used in
> connection with "Net contact" another sofftware package that extracts
> e-mail address
> from postings on Bulletin Boards and Newsgroups or from Sites on the world
> wide web that
> sell the e-mail addresses of those who have accessed their site. It then
> sends mail to these addresses. This is also
> legal if any of the Bulletin boards or sites you have ever accessed a site
> that sells e-mial addresses or posted to a Bulletin Board or newsgroup.
>
> If you have additional information please advise at ab...@erols.com .
> However, it does appear that sa...@pwrone.net is operating within all legal
> parameters.
>
>
> Sincerely,
>
>
> Terms of Service Department
> Erol's Internet Services
>

Don't know which is worse. Spammers, or damn sites that permit spamming
to flourish.

cc: news.admin.net-abuse.misc, ab...@concentric.net
--
| For information on spam, including countermeasures and resources, |
| see the Internet Spam Boycott, at http://www.vix.com/spam |
|-------------------------------------------------------------------|
| For information and resources about sweepstakes and contests |
| visit http://www.pobox.com/~a.c.s.info |

Richard Rognlie

unread,
Jan 9, 1997, 3:00:00 AM1/9/97
to toy...@pobox.com, ab...@concentric.net

Rich wrote:
> So, if they won't take matters into their own hands and abide by the
> commonly accepted standards of netiquette? I'll lodge my complaint in
> the open in news.admin.net-abuse.misc as well as notify my provider of
> the lack of care and concern for being a good net-citizen that erols.com
> has adopted as their attitude. Legal or not, spamming is NOT acceptable.

[ clue free response from a mis-informed abuse person deleted... ]

> Don't know which is worse. Spammers, or damn sites that permit spamming
> to flourish.
>
> cc: news.admin.net-abuse.misc, ab...@concentric.net

I apologize for the incident being discussed here (I'm assuming it is the
sa...@pwrone.net episode). Unfortunately, our logs for the period in
question are incomplete. This has been fixed, and we will catch this person
the *next* time it occurs.

Erol's does not condone spamming of any sort, and routinely terminates the
accounts of the involved persons once they have been confirmed.

Richard

--
/ \__ | Richard Rognlie / Internet Developer / Erol's Internet
\__/ \ | E-Mail: rrog...@eiss.erols.com
/ \__/ | Phone: (Office) (703) 321-8000 x2222
\__/ | WWW: http://eiss.erols.com/~rrognlie/

John Groseclose

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Jan 10, 1997, 3:00:00 AM1/10/97
to

In article <32D4B761...@eiss.erols.com>, Richard Rognlie
<rrog...@eiss.erols.com> wrote:

<snip>

> Erol's does not condone spamming of any sort, and routinely terminates the
> accounts of the involved persons once they have been confirmed.

I wish I had a quarter for every time erols.com has sent me junk e-mail.
An additional quarter for every time I've complained to
postm...@erols.com and never seen any response, and no drop in the
number of spams, would double the original amount.
--
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Use finger for additional verification
Some info about forged spams also on the WWW page
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Tom Devlin

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Jan 10, 1997, 3:00:00 AM1/10/97
to

car...@neta.com (John Groseclose) wrote:

>I wish I had a quarter for every time erols.com has sent me junk e-mail.
>An additional quarter for every time I've complained to
>postm...@erols.com and never seen any response, and no drop in the
>number of spams, would double the original amount.

Try ab...@erols.com, it seems to get results.

Shaun Davis-Gluyas (remove U from address to email)

unread,
Jan 15, 1997, 3:00:00 AM1/15/97
to

On Thu, 09 Jan 1997, Richard Rognlie <rrog...@eiss.erols.com> wrote:
>[weak apologising for inadequate logs]

>Erol's does not condone spamming of any sort, and routinely terminates the
>accounts of the involved persons once they have been confirmed.

Can you confirm the existence of cyb...@erols.com?
If so, live up to your word and terminate the account.

Shaun - tapping foot, checking watch
--
homeless shamepage plug: http://ursula.uoregon.edu/~geniac/ /\ /\ /\
Save the ABC. Is 8cents a day too much to pay? www.abc.net.au ( X X )
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Bob Chapman

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Jan 16, 1997, 3:00:00 AM1/16/97
to

Funny thing about spamming. I was accused by EROLS of sending a
"EMAIL BOMB" to some school. They canceled my account and forget to
tell me. After spending three hours and two days being bounced
between customer support, customer relations, customer billing and
back they finally called me and told me why. Only problem is no one
was home when it is alleged that I sent this bomb. Thank you to
EROLS. I have seen the light and am no longer one of their customers.
Those of you staying with them, continue to suffer.

gen...@ursula.uoregon.eduU (Shaun Davis-Gluyas (remove U from address

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