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Google News Guide 2 Google employee  
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 More options Jan 23, 8:07 pm
From: Google News Guide 2
Date: Wed, 23 Jan 2008 17:07:27 -0800 (PST)
Local: Wed, Jan 23 2008 8:07 pm
Subject: absent search results
There have been a lot of recent posts about missing search results in
Google News (and thanks to everyone for reporting this!). Here's the
update: the issue should now be addressed, but if you're still seeing
inconsistent search results, please let me know here.

Also, a quick reminder to the group: before you post, check to see if
your issue's been addressed somewhere else. I've tried to respond to
most of these threads, but it makes it easier when all the posters
find their way to one location (the "search" function can help). As a
bonus, one long thread also = greater visibility -- when we see a
thread that's getting a lot of attention, we know that the thread
needs our attention too.

Thanks everyone! And remember to post to this thread if you continue
to see this issue!


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Google News Guide 2 Google employee  
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 More options Jan 24, 2:16 pm
From: Google News Guide 2
Date: Thu, 24 Jan 2008 11:16:38 -0800 (PST)
Local: Thurs, Jan 24 2008 2:16 pm
Subject: Re: absent search results
Hello again,

Many of you in the field are reporting that the case of the missing
search results continues. We have the issue under investigation. In
the meantime, try your searches a few times, and you might get lucky.
Thanks for your continued support and patience.

Cheers,
Marcela


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Google News Guide 2 Google employee  
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 More options Jan 24, 4:20 pm
From: Google News Guide 2
Date: Thu, 24 Jan 2008 13:20:03 -0800 (PST)
Local: Thurs, Jan 24 2008 4:20 pm
Subject: Re: absent search results
For those of you still getting blank search results, I'm looking for a
volunteer. Would someone be so kind as to send us a screenshot? This
may help us diagnose the issue once and for all. The fastest option
would be to just send us an attachment in response to this thread. If
you're hesitant to do that, you can submit a new bug report through
our contact form:

http://www.google.com/support/news/bin/request.py

By using this form, we can send a personal follow-up email asking for
the screenshot (you can't add the attachment directly in through the
contact form). If anyone needs more specific help on how to create a
screenshot, just let me know. If you include your operating system
(Windows, Mac, Linux, etc.) in the request, I can be especially brief
and helpful :). Thanks in advance! And keep those reports coming -- it
helps us get an idea of how the breadth of the issue.


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Jon Snow  
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 More options Jan 25, 12:58 pm
From: Jon Snow
Date: Fri, 25 Jan 2008 09:58:11 -0800 (PST)
Local: Fri, Jan 25 2008 12:58 pm
Subject: Re: absent search results
I have screencaps fon my home PC, I will see about retrieving them.

Thanks.

On Jan 24, 4:20 pm, Google News Guide 2 wrote:


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