close TB, then click on the windows start button, then
run and enter:
thunderbird.exe -p
this will bring up the TB profile manager. How many
profiles do you see?
As for FF, look in the task manager [ctrl+alt+del] and
see if FF is running in applications and processes. If
it is, then end it. Now try again.
--
*IMPORTANT*: Sorry folks, but I cannot provide email
help!!!! Emails to me may become public
Notice: This posting is protected under the Free Speech
Laws, which applies everywhere in the FREE world,
except for some strange reason, not to the mozilla.org
newsgroup servers, where your posting may get you banned.
Peter Potamus & His Magic Flying Balloon:
http://melaman2.com/cartoons/singles/mp3/p-potamus.mp3
http://www.toonopedia.com/potamus.htm