Unable to uninstall Measurement Studio 6.0

Trevor

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Nov 18, 2002, 5:29:11 PM11/18/02

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When attempting to uninstall Measurement Studio 6.0 I receive the
following error message from the "National Instruments Measurement
Studio 6.0 Setup" Windows Installer task...

"Error 1325. 'TestStand' is not a valid short file name."

..while the Installer task is searching for installed products. I
don't and never did have TestStand installed on this machine.

Is there a workaround for this issue? If not, where is the installer
log file located that I can edit to remove this section and
successfully uninstall Measurement Studio from this system?

Any other suggesting on getting this product uninstalled would be
greatly appreciated.

Thank you,
Trevor Cooper

Programmer / Analyst II
Dept. of Physiology/UCSD School of Medicine

mfukuchi

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Nov 19, 2002, 10:02:52 AM11/19/02

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Hi!
For the workaround, can you try to run the following on the command
line for the part that is giving you the problem:

msiexec /i [path to msi file the 1325 error occurs in]
TESTSTANDDIR=C:\

Mika Fukuchi
Application Engineer
National Instruments

bilalD

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Nov 19, 2002, 9:55:15 AM11/19/02

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Hello
Here is one thing you can try. First try to trace which msi file might
be causing the problem ( in this case, it probably
measurementstudio.msi), and run the following command on it

msiexec /x [path to msi] TESTSTANDDIR=C:\

This should get rid of the error you are seeing, it usually hard to
reproduce such problem, but by using the <a
href="http://www.microsoft.com/technet/treeview/default.asp?url=/TechNet/prodtechnol/winxppro/proddocs/msiexec.asp">msiexec</a>
utility directly,we should be able to get around it.

Let me know how it it goes.I hope it helps.

Bilal Durrani
NI

aperez

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Nov 19, 2002, 9:55:44 AM11/19/02

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Hello Trevor,

Here is a workaround for you. Run the following on the command line

for the part that is giving you the problem:
msiexec /i [path to msi file the 1325 error occurs in]

TESTSTANDDIR=c:\

This will set the TESTSTANDDIR property in the installer and prevent
the msi from using the default, which is the invalid short name. You
can change the C:\ to any valid short path on your system. Presumably
this problem would only occur if TestStand is NOT installed; this
seeems to be your case.

Let me know if that works.

Regards,
Azucena

Trevor

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Nov 19, 2002, 4:44:14 PM11/19/02

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I did this, using the path the the measurementstudio.msi file on the
installation CD and the uninstall "seemed" to do something. However,
this only seemed to uninstall Measurement Studio files. "NI
Measurement Studio 6.0" is still listed in the Add/Remove Programs
Properties dialog. VISA and MAX are still installed on my machine and
the even though I also tried to uninstall NI-DAQ 6.9.1. Not sure which
installer is responsible for VISA and MAX.

I'm about to simply delete the National Instruments folder from my
system and remove the "NI Measurement Studio 6.0" uninstall key from
my registry but I would prefer to have my system cleaned out of NI
stuff.

Any other ideas?

Thanks,
Trevor