Outlook 2007/10: The operating system denied access to the specified file

[damoski]

Just an observation on this error when clicking a link to an Outlook
email:

MyLife Organized
Could not execure
Outlook:
0000000018F0380593D50248B69D794BB3ED0B8407001A61FC8DA2F4C84BB1366BDF5173127
E000000904B6B000066C999EB18F1E84684DD4CD8911C04250000049353680000
The operating system denied access to the specified file.


I was having this problem. I had upgraded from Office 2007 32-bit to
Office 2010 64-bit. I tried uninstalling and reinstalling MLO, as
recommended elsewhere, but there was no difference. I then looked at
the suggested registry key.

I looked at HKEY_CLASSES_ROOT\outlook\shell\open\command, and it had
an old DOS-format pathname.. to the old Outlook installation. ie.
"C:\PROGRA~2\MICROS~1\Office12\OUTLOOK.EXE" /select "%1"
I checked - and although the path was there, the .EXE was definitely
not in this location

I checked the location of my new 64-bit exe, and edited the key entry
to match it:
"C:\Program Files\Microsoft Office\Office14\outlook.exe" /select "%1"

It immediately started working.

(Andrey - does the MLO installer re-validate the Outlook.exe path and
file, if there's already one there? It seems it didn't in this case.)

[damoski]

Unfortunately, I'm now getting this error even with the updated
registry setting.

It seems MLO just doesn't like the link. From this other post, it
seems that the link 'can just change, and that's that' :-(

http://groups.google.com/group/mylifeorganized/browse_thread/thread/ae45187c3cc35b5d/81e8fac8e56f64ae?lnk=gst&q=outlook+the+operation+failed#81e8fac8e56f64ae

On Feb 8, 11:24 pm, damoski <dskee...@gmail.com> wrote:
> Just an observation on this error when clicking a link to anOutlook
> email:
>
> MyLife Organized
> Could not execureOutlook:
> 0000000018F0380593D50248B69D794BB3ED0B8407001A61FC8DA2F4C84BB1366BDF5173127
> E000000904B6B000066C999EB18F1E84684DD4CD8911C04250000049353680000
> The operating system denied access to the specified file.
>
> I was having this problem. I had upgraded from Office 2007 32-bit to
> Office 2010 64-bit. I tried uninstalling and reinstalling MLO, as
> recommended elsewhere, but there was no difference. I then looked at
> the suggested registry key.
>
> I looked at HKEY_CLASSES_ROOT\outlook\shell\open\command, and it had

> an old DOS-format pathname.. to the oldOutlookinstallation. ie.

> "C:\PROGRA~2\MICROS~1\Office12\OUTLOOK.EXE" /select "%1"
> I checked - and although the path was there, the .EXE was definitely
> not in this location
>
> I checked the location of my new 64-bit exe, and edited the key entry
> to match it:
> "C:\Program Files\Microsoft Office\Office14\outlook.exe" /select "%1"
>
> It immediately started working.
>

> (Andrey - does the MLO installer re-validate theOutlook.exe path and

[Dwight]

It has been a while, but if I recall correctly, the link continued to
work for as long as the item remained untouched in Outlook. But if I
would do anything that caused the item or its status to change the
link would break, producing a message like the one you saw. I stopped
relying on links to a message and instead used the message text as
copied into the task note.

On Mar 18, 8:01 am, damoski <dskee...@gmail.com> wrote:
> Unfortunately, I'm now getting this error even with the updated
> registry setting.
>
> It seems MLO just doesn't like the link. From this other post, it
> seems that the link 'can just change, and that's that' :-(
>

> http://groups.google.com/group/mylifeorganized/browse_thread/thread/a...

[damoski]

Yep - I'll try creating the task AFTER I move the email to its final
folder, rather than from my Inbox or ToDo.

Incidentally, I see this thread made it onto the bottom of the MLO
support page (http://mylifeorganized.net/products/my-life-organized/
faq.htm#ToDo). <grin>

[souldad]

I just upgraded to 64-bit Office 365, and this solved my problem too.  But the new path is this one:

"C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE"