MLO Installer Not Working

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Tyler Delane

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Sep 19, 2011, 2:40:37 PM9/19/11
to MyLifeOrganized
Today I was prompted with a message stating that there is an update
available from my current version of MLO (3.5.9) to 3.6.0. I've
downloaded the update multiple times and tried to run it, however I
get an error popup stating "The installer you are trying to use is
corrupted or incomplete".

It states I may be able to bypass the check/error by launching with
the /NCRC switch, however that results in the same error message being
presented as well.

$ md5sum MLO-Setup.exe
f4620bd8732d691e6a184298f131dc9e *MLO-Setup.exe

Can someone verify the MD5 for me? I doubt it's a corrupted
download ... I've downloaded it three times in 2 different browsers
(IE and Firefox) once with anti-virus enabled and twice without. All
downloads generated the same MD5.

I'm using Windows 7 Enterprise (6.1.7601).

Tyler Delane

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Sep 19, 2011, 2:49:01 PM9/19/11
to MyLifeOrganized
Futher to this, I'm receiving hate mail from my IS group now for the
multiple downloads. Our barracuda proxy is complaining saying:

So, it would seem that the installer contains signatures tied to some
variant of a trojan. If I could get that MD5 sum verification that
would be useful in determining the validity of this warning.

This email is from the Barracuda Web Filter. We have detected and
blocked the download of: VIRUS Trojan.Agent-124036
from the server:www.mylifeorganized.net
with the URL
of:http://www.mylifeorganized.net/downloads/files/MLO-Setup.exe

Tyler Delane
Senior Support Engineer
P: 604-678-2872
E: tde...@incognito.com
Toll-Free: 1-800-877-1856
F: 604-688-4339
VoIP: sip:8...@sip.incognito.com

Andrey Tkachuk (MLO)

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Sep 20, 2011, 8:31:20 AM9/20/11
to MyLifeOrganized
I have just used this online scanner to test our installation:
http://www.virustotal.com/

Here is the report together with MD5:
http://www.virustotal.com/file-scan/report.html?id=13569c9e8d8cf7cd100bdcd7687ab8ae9335af3bce9872811ec00d6a3a67d445-1316521139
MD5 f7d13e9c1df70390ae3d0c3cd6b69f16

As you can see there is one false alarm. 1 out of 43 scanners
detected a trojan.

Andrey.

On Sep 19, 9:49 pm, Tyler Delane <tdel...@incognito.com> wrote:
> Futher to this, I'm receiving hate mail from my IS group now for the
> multiple downloads.  Our barracuda proxy is complaining saying:
>
> So, it would seem that the installer contains signatures tied to some
> variant of a trojan.  If I could get that MD5 sum verification that
> would be useful in determining the validity of this warning.
>
> This email is from the Barracuda Web Filter.  We have detected and
> blocked the download of: VIRUS Trojan.Agent-124036
>        from the server:www.mylifeorganized.net
>        with the URL
> of:http://www.mylifeorganized.net/downloads/files/MLO-Setup.exe
>
> Tyler Delane
> Senior Support Engineer
> P: 604-678-2872
> E: tdel...@incognito.com
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