Odd printing problem

[Bjoern]

Hi all,

We've got an odd printing problem.

The pdf we've generated works fine on most printers, but on XP, Adobe
Acrobat Professional 7.1.0, Konica Minolta C353 photocopier/printer/
scan/fax, the document comes out garbled. (We've never had a problem
printing other documents.)

When we select 'print as image', the printing works. This may be
related: When using touch-up text tool we get a message saying that
there is "no available system font". (Although we sometimes get the
message on other documents, that print fine.)

An image is available here
http://www.sciencemedianetwork.org/wiki/Collection/printing_problem

I suspect that the problem may be to do with whatever is used to
render the pdf, rather than mwlib. Does anybody have any insight or
suggestions? (In the past, there were issues with documents not
working well in Acrobat, eg. for optimisation, but these have gone
away now. Maybe a similar change is needed to get even more
compatibility?)

All the best,
Bjoern

[Volker Haas]

Hi Bjoern

Bjoern wrote:
> Hi all,
>
> We've got an odd printing problem.
>
> The pdf we've generated works fine on most printers, but on XP, Adobe
> Acrobat Professional 7.1.0, Konica Minolta C353 photocopier/printer/
> scan/fax, the document comes out garbled. (We've never had a problem
> printing other documents.)
>
>

Could you please send a link to an article in your wiki that is not
printed correctly please.
Are you using the public render server or are you using your own?

Regards,
Volker

--
volker haas brainbot technologies ag
fon +49 6131 2116394 boppstraße 64
fax +49 6131 2116392 55118 mainz
volke...@brainbot.com http://www.brainbot.com/

[Bjoern]

Hi Volker,

The book was generated from this page:
http://www.sciencemedianetwork.org/wiki/Access2OER:Print
using the public render server.

Thanks!
Bjoern

> volker.h...@brainbot.com    http://www.brainbot.com/

[Volker Haas]

Hi Bjoern,
unfortunately I can not reproduce the problem. Could you try to generate
a minimal example (as short as possible) that shows the problem.

If you like you can put the example on our testwiki:
http://simple.pediapress.com/w/index.php/Problems/Test2 (overview page
at: http://simple.pediapress.com/w/index.php/Problems)

If you can't reproduce the problem on our wiki you can also create the
test page on your wiki.

Thanks,
Volker

Bjoern wrote:
> Hi Volker,
>
> The book was generated from this page:
> http://www.sciencemedianetwork.org/wiki/Access2OER:Print
> using the public render server.
>
> Thanks!
> Bjoern
>
> On Jul 3, 9:48 am, Volker Haas <volker.h...@brainbot.com> wrote:
>
>> Hi Bjoern
>>
>> Bjoern wrote:
>>
>>> Hi all,
>>>
>>> We've got an odd printing problem.
>>>
>>> The pdf we've generated works fine on most printers, but on XP, Adobe
>>> Acrobat Professional 7.1.0, Konica Minolta C353 photocopier/printer/
>>> scan/fax, the document comes out garbled. (We've never had a problem
>>> printing other documents.)
>>>
>

--

volker haas brainbot technologies ag
fon +49 6131 2116394 boppstraße 64
fax +49 6131 2116392 55118 mainz

volke...@brainbot.com http://www.brainbot.com/