support

[Bambi Stafirski]

So who do you contact to get some help at Multi-Ad? We’ve been through support, sales and some manager (who shall remain nameless).

We have had Creator 8.5 for over a year, give or take, and are still not using it. We have major issues and are getting no response frorm Multi-Ad

 

Bambi Stafirski

Production Manager

The Lorain County Printing & Publishing Co.

225 East Ave.

Elyria, OH 44035

440-329-7240

bstaf...@chroniclet.com

[Brian Dickerson]

Bambi its ok to name me since it's my responsibility. I currently manage the Creator product. We have not forgotten about your issue. I'm working with the programmers on getting a timeframe for any outstanding issues. I hope to have something shortly. 

..............................

Brian

bir...@gmail.com

On Apr 17, 2012, at 12:20 PM, Bambi Stafirski <BStaf...@chroniclet.com> wrote:

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[Brian Dickerson]

Hello Bambi,

Going through my records to find your issue with Creator. You had sent me some files for testing and we determined the error happened when the PDF went through the Asura product by OneVision. I had put you in contact with their technical support. I never heard anything back after this happened. Did you get an answer from OneVision stating is was a problem with the Creator App? If that is the case please inform us and we can work on the issue. 

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[Rick Gaskin]

Sorry, this email was lost i my junk mail.

"We have had Creator 8.5 for over a year, give or take, and are still not using it."

ditto

R

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