Service status down - mtadeveloperresources

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From: Nabil Mouzannar <nabbo...@gmail.com>
Date: Thu, 8 Nov 2012 16:59:17 -0500
Message-ID: <CAP6haM=5nqME721y3eFGM23nN=EcEvLc7TQmsd0wyF_e6zr...@mail.gmail.com>
Subject: Re: [MTAdev] Re: Service status down
To: mtadeveloperresources@googlegroups.com
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You're are right guys!
I will def. do this in my next version!
What do you think of this solution? I see that the mta.info is working can
someone that the MTA copy the text file with "Service Unavailable" message
to this location:

 /status/**serviceStatus.txt <http://mta.info/status/serviceStatus.txt>
>>>
>>>
Thanks,
Nabil

On Thu, Nov 8, 2012 at 9:21 AM, Albert Rosa <rosalb...@gmail.com> wrote:

> I agree with Adam, having a failsafe in your own application should allow
> you to provide proper feed back to the user outside of just a service
> unavailable.
>
> Myself, I used what was displayed in the MTA widget either with the widget
> itself or by scraping the widget to allow for the same user experience.
>
> sent from my mobile thoughts.
> On Nov 8, 2012 4:56 AM, "Adam Ernst" <adamjer...@me.com> wrote:
>
>> As an app developer who has developed apps for several agencies, let me
>> say: never have your app hit the agency's web server directly. Have it hit
>> your server, which then checks the agency's server, so it this happens, you
>> can just swap it out manually and return what your users need. Much more
>> robust!
>>
>>
>>
>> On Nov 8, 2012, at 1:48 AM, Will <w...@electriclabs.com> wrote:
>>
>> We have received a lot of negative feedback from our users on this issue.
>> A redirect to ethan's hosted feed would be very useful as an interim
>> solution.
>>
>> Aaron- is there anything we can do to stop this from happening in the
>> future? Perhaps it can be hosted on a different domain so it is not taken
>> down when the MTA website goes into disaster mode.
>>
>> Cheers,
>>
>> Will
>>
>> On Thursday, November 8, 2012 7:42:34 AM UTC, ethan a wrote:
>>>
>>>
>>> We are happy to host a temporary Live feed if the MTA can re-direct to
>>> our URL...
>>>
>>> -ethan
>>>
>>> On 11/7/12 7:27 AM, Nabil Mouzannar wrote:
>>>
>>> Great Idea! Yes please that would be very helpful.
>>> Thank you
>>> Nabil
>>>
>>> On Wed, Nov 7, 2012 at 10:13 AM, Scott <scott...@gmail.com> wrote:
>>>
>>>> Can you at least post an empty XML file at that url with the status
>>>> field as 'STATUS UNAVAILABLE'?  I keep getting emails from users of my app
>>>> saying every train says null.
>>>>
>>>>
>>>> On Tuesday, November 6, 2012 11:22:49 AM UTC-5, Aaron Donovan wrote:
>>>>>
>>>>> To everyone who has been asking about the Service Status feed in this
>>>>> thread and the others:
>>>>>
>>>>>  Data feeds will resume once we revert back to our normal web site.
>>>>> That could be this week or, depending on how the coming Nor'easter treats
>>>>> us, it could be longer.  Regardless, once we're back the data feeds
>>>>> originating from the LIRR, MNRR and HQ will be live, but anything
>>>>> originating from our servers downtown may be problematic until the data
>>>>> center is back.  Our offices at 2 Broadway were flooded by the storm surge.
>>>>>
>>>>> Thank you for bearing with us.  Apologies for the lack of
>>>>> communication.
>>>>>
>>>>> -Aaron
>>>>>
>>>>>
>>>>>
>>>>> On Friday, November 2, 2012 10:15:52 AM UTC-4, Jan wrote:
>>>>>>
>>>>>> Hi,
>>>>>>
>>>>>>  http://mta.info/status/**serviceStatus.txt<http://mta.info/status/serviceStatus.txt>seems to have been down for the past few days.
>>>>>>
>>>>>
>>>
>>>

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You&#39;re are right guys!<div>I will def. do this in my next version!</div=
><div>What do you think of this solution? I see that the <a href=3D"http://=
mta.info">mta.info</a> is working can someone that the MTA copy the text fi=
le with &quot;Service Unavailable&quot; message to this location:</div>

<div><blockquote type=3D"cite"><blockquote class=3D"gmail_quote" style=3D"m=
argin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204=
,204);border-left-style:solid;padding-left:1ex"><div bgcolor=3D"#FFFFFF" te=
xt=3D"#000000">

<blockquote type=3D"cite"><div class=3D"gmail_quote"><blockquote class=3D"g=
mail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left-width:1px;border-=
left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><bloc=
kquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left-=
width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;paddin=
g-left:1ex">

<blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-=
left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;p=
adding-left:1ex"><a href=3D"http://mta.info/status/serviceStatus.txt" targe=
t=3D"_blank">/status/<u></u>serviceStatus.txt</a>=A0</blockquote>

</blockquote></blockquote></div></blockquote></div></blockquote></blockquot=
e><div><br></div>Thanks,</div><div>Nabil</div><div><br><div class=3D"gmail_=
quote">On Thu, Nov 8, 2012 at 9:21 AM, Albert Rosa <span dir=3D"ltr">&lt;<a=
 href=3D"mailto:rosalb...@gmail.com" target=3D"_blank">rosalb...@gmail.com<=
/a>&gt;</span> wrote:<br>

<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex"><p>I agree with Adam, having a failsafe in y=
our own application should allow you to provide proper feed back to the use=
r outside of just a service unavailable. </p>


<p>Myself, I used what was displayed in the MTA widget either with the widg=
et itself or by scraping the widget to allow for the same user experience. =
</p>
<p>sent from my mobile thoughts.</p><div class=3D"HOEnZb"><div class=3D"h5"=
>
<div class=3D"gmail_quote">On Nov 8, 2012 4:56 AM, &quot;Adam Ernst&quot; &=
lt;<a href=3D"mailto:adamjer...@me.com" target=3D"_blank">adamjer...@me.com=
</a>&gt; wrote:<br type=3D"attribution"><blockquote class=3D"gmail_quote" s=
tyle=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">


<div dir=3D"auto"><div>As an app developer who has developed apps for sever=
al agencies, let me say: never have your app hit the agency&#39;s web serve=
r directly. Have it hit your server, which then checks the agency&#39;s ser=
ver, so it this happens, you can just swap it out manually and return what =
your users need. Much more robust!</div>


<div><br></div><div><br><br>On Nov 8, 2012, at 1:48 AM, Will &lt;<a href=3D=
"mailto:w...@electriclabs.com" target=3D"_blank">w...@electriclabs.com</a>&=
gt; wrote:<br><br></div><blockquote type=3D"cite"><div>We have received a l=
ot of negative feedback from our users on this issue. A redirect to ethan&#=
39;s hosted feed would be very useful as an interim solution.=A0<div>


<br></div><div>Aaron- is there anything we can do to stop this from happeni=
ng in the future? Perhaps it can be hosted on a different domain so it is n=
ot taken down when the MTA website goes into disaster mode.</div><div>

<br>
</div><div>Cheers,</div><div><br></div><div>Will<br><br>On Thursday, Novemb=
er 8, 2012 7:42:34 AM UTC, ethan a wrote:<blockquote class=3D"gmail_quote" =
style=3D"margin:0;margin-left:0.8ex;border-left:1px #ccc solid;padding-left=
:1ex">



 =20
   =20
 =20
  <div bgcolor=3D"#FFFFFF" text=3D"#000000">
    <div><br>
      We are happy to host a temporary Live feed if the MTA can
      re-direct to our URL...<br>
      <br>
      -ethan<br>
      <br>
      On 11/7/12 7:27 AM, Nabil Mouzannar wrote:<br>
    </div>
    <blockquote type=3D"cite">Great Idea! Yes please that would be very hel=
pful.
      <div>Thank you<br>
        Nabil</div>
      <div><br>
        <div class=3D"gmail_quote">On Wed, Nov 7, 2012 at 10:13 AM, Scott
          <span dir=3D"ltr">&lt;<a>scott...@gmail.com</a>&gt;</span>
          wrote:<br>
          <blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;bord=
er-left:1px #ccc solid;padding-left:1ex">Can you at
            least post an empty XML file at that url with the status
            field as &#39;STATUS UNAVAILABLE&#39;? =A0I keep getting emails=
 from
            users of my app saying every train says null.
            <div>
              <div><br>
                <br>
                On Tuesday, November 6, 2012 11:22:49 AM UTC-5, Aaron
                Donovan wrote:
                <blockquote class=3D"gmail_quote" style=3D"margin:0;margin-=
left:0.8ex;border-left:1px #ccc solid;padding-left:1ex">To everyone who has=
 been
                  asking about the Service Status feed in this thread
                  and the others:
                  <div>
                    <br>
                  </div>
                  <div>
                    <p style=3D"margin-bottom:12.0pt"><span style=3D"font-s=
ize:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">Data
                        feeds will resume once we revert back to our
                        normal web
                        site.=A0 That could be this week or, depending on
                        how the coming Nor&#39;easter
                        treats us, it could be longer.=A0 Regardless, once
                        we&#39;re back the data feeds
                        originating from the LIRR, MNRR and HQ will be
                        live, but anything originating
                        from our servers downtown may be problematic
                        until the data center is back. =A0Our offices at 2
                        Broadway were flooded by the storm surge.</span></p=
>
                    <p style=3D"margin-bottom:12.0pt"><span style=3D"font-s=
ize:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">Thank
                        you for bearing with us. =A0Apologies for the lack
                        of communication.</span></p>
                    <p style=3D"margin-bottom:12.0pt"><span style=3D"font-s=
ize:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">-Aaron</s=
pan></p>
                    <p style=3D"margin-bottom:12.0pt"><span style=3D"font-s=
ize:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"><br>
                      </span></p>
                    <br>
                    On Friday, November 2, 2012 10:15:52 AM UTC-4, Jan
                    wrote:
                    <blockquote class=3D"gmail_quote" style=3D"margin:0;mar=
gin-left:0.8ex;border-left:1px #ccc solid;padding-left:1ex">Hi,
                      <div><br>
                      </div>
                      <div><a href=3D"http://mta.info/status/serviceStatus.=
txt" target=3D"_blank">http://mta.info/status/<u></u>serviceStatus.txt</a>
                        seems to have been down for the past few days.=A0<b=
r>
                      </div>
                    </blockquote>
                  </div>
                </blockquote>
              </div>
            </div>
          </blockquote>
        </div>
        <br>
      </div>
    </blockquote>
    <br>
  </div>

</blockquote></div></div></blockquote></div></blockquote></div>
</div></div></blockquote></div><br></div>

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