It looks like bugzilla was installed via RPMs, is this the problem, perhaps?
[root@fdev1 bugzilla]# rpm -qa | grep bugzilla
bugzilla-3.2.3-1.fc10.noarch
bugzilla-doc-3.2.4-1.fc10.noarch
bugzilla-contrib-3.2.4-1.fc10.noarch
I ran testopia/patch-3.2:
[root@fdev1 bugzilla]# patch -p0 -i testopia/patch-3.2
patching file Bugzilla/WebService/User.pm
patching file Bugzilla/Constants.pm
Hunk #2 succeeded at 374 (offset 3 lines).
patching file Bugzilla/Bug.pm
patching file Bugzilla/Error.pm
patching file Bugzilla/User.pm
patching file editproducts.cgi
Hunk #1 FAILED at 370.
1 out of 1 hunk FAILED -- saving rejects to file editproducts.cgi.rej
patching file Bugzilla/DB/Mysql.pm
Hunk #1 succeeded at 698 (offset 8 lines).
patching file Bugzilla/Install/Filesystem.pm
patching file template/en/default/admin/products/confirm-delete.html.tmpl
Hunk #1 succeeded at 259 with fuzz 2 (offset 4 lines).
patching file template/en/default/global/setting-descs.none.tmpl
[root@fdev1 bugzilla]# ./checksetup.pl
* This is Bugzilla 3.2.3 on perl 5.10.0
* Running on Linux 2.6.27.5-117.fc10.i686 #1 SMP Tue Nov 18 12:19:59 EST
2008
Checking perl modules...
Checking for CGI.pm (v3.33) ok: found v3.43
Checking for TimeDate (v2.21) ok: found v2.22
Checking for PathTools (v0.84) ok: found v3.3
Checking for DBI (v1.41) ok: found v1.607
Checking for Template-Toolkit (v2.15) ok: found v2.19
Checking for Email-Send (v2.00) ok: found v2.192
Checking for Email-MIME (v1.861) ok: found v1.861
Checking for Email-MIME-Modifier (v1.442) ok: found v1.442
Checking available perl DBD modules...
Checking for DBD-Pg (v1.45) not found
Checking for DBD-mysql (v4.00) ok: found v4.005
Checking for DBD-Oracle (v1.19) not found
The following Perl modules are optional:
Checking for GD (v1.20) not found
Checking for Chart (v1.0) not found
Checking for Template-GD (any) not found
Checking for GDTextUtil (any) not found
Checking for GDGraph (any) not found
Checking for XML-Twig (any) ok: found v3.32
Checking for MIME-tools (v5.406) ok: found v5.427
Checking for libwww-perl (any) ok: found v5.817
Checking for PatchReader (v0.9.4) ok: found v0.9.5
Checking for PerlMagick (any) ok: found v6.4.0
Checking for perl-ldap (any) ok: found v0.34
Checking for Authen-SASL (any) ok: found v2.12
Checking for RadiusPerl (any) ok: found v0.13
Checking for SOAP-Lite (any) ok: found v0.710.07
Checking for HTML-Parser (v3.40) ok: found v3.56
Checking for HTML-Scrubber (any) ok: found v0.08
Checking for Email-MIME-Attachment-Stripper (any) ok: found v1.314
Checking for Email-Reply (any) ok: found v1.202
Checking for mod_perl (v1.999022) ok: found v2.000004
**********************************************************************
* OPTIONAL MODULES *
**********************************************************************
* Certain Perl modules are not required by Bugzilla, but by *
* installing the latest version you gain access to additional *
* features. *
* *
* The optional modules you do not have installed are listed below, *
* with the name of the feature they enable. If you want to install *
* one of these modules, just run the appropriate command in the *
* "COMMANDS TO INSTALL" section. *
**********************************************************************
***********************************************************************
* MODULE NAME * ENABLES FEATURE(S) *
***********************************************************************
* GD * Graphical Reports, New Charts, Old Charts *
* Chart * New Charts, Old Charts *
* Template-GD * Graphical Reports *
* GDTextUtil * Graphical Reports *
* GDGraph * Graphical Reports *
***********************************************************************
COMMANDS TO INSTALL:
GD: /usr/bin/perl install-module.pl GD
Chart: /usr/bin/perl install-module.pl Chart::Base
Template-GD: /usr/bin/perl install-module.pl Template::Plugin::GD::Image
GDTextUtil: /usr/bin/perl install-module.pl GD::Text
GDGraph: /usr/bin/perl install-module.pl GD::Graph
To attempt an automatic install of every required and optional module
with one command, do:
/usr/bin/perl install-module.pl --all
Reading /etc/bugzilla/localconfig...
Checking for DBD-mysql (v4.00) ok: found v4.005
Checking for MySQL (v4.1.2) ok: found v5.0.67
CHECKING DATABASE...
Removing existing compiled templates...
Precompiling templates...done.
Fixing file permissions...
[root@fdev1 bugzilla]#
Very likely. You should uninstall the RPMs and reinstall from source tarball.
Greg