Thunderbird 3 is really, really, REALLY slow
csc-comcast
I'm using 3.04 on Vista 32 with Lightening 1.0b1
Forgive me if this has been asked and answered, perhaps someone would be
kind enough to point me to a solution.
What's Happening;
Opening a message into a new window OR displaying a new message in the
preview pane (after clicking on it or deleting the one above it) takes
3-10 seconds.
This is a relatively recent problem. I keep the inbox small, a dozen
messages or so, the rest are filed in folders. I compact daily. I have a
dozen or so POP3 accounts I poll at the same time, never was a problem
before.
What I've Done:
I've disabled TB's global search and indexer, I've disabled indexing
email and calendar from Google Desktop, I've disabled all extensions,
including Lightning. There is some improvement with everything disabled,
but it is minimal. I do run Enigmail, which I understand has been an
issue in the past (but disabling it along with the others didn't help).
Any ideas?
Thanks!
JoeS
If so see https://bugzilla.mozilla.org/show_bug.cgi?id=539389
--
JoeS Using TB3
http://kb.mozillazine.org/Thunderbird_3.0_-_New_Features_and_Changes
https://developer.mozilla.org/en/Thunderbird/Thunderbird_Binaries
http://kb.mozillazine.org/Breakpad#Using_the_application_to_view_crash_reports
Tranas
Tb3 developers appear to be in denial. [everything but the all time
favorite - "please reinstalled your OS and tell us if that resolves the
issue" lol] Obviously was not a problem in Tb2 and it is not the global
index thingy.
Best unsubstantiated hunch to date - some sort of flaw in sorting
folders [contents] and not remembering what it just sorted - wash rinse
repeat. Just try switching between newsgroups.
3.0.x is still beta and you are the squirrel in the wheel.
ymmv
csc-comcast
Everything is installed and runs locally.
csc-comcast
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Just occurred to me, since I installed Google Desktop, I've been leaving
TB on 24/7 so Google Desktop can index it. I do compact daily, but I
rarely close it. Could it have a memory leak?
Wayne Mery
> On 2010.04.10 21:48, csc-comcast wrote:
>> Hi Everyone,
>>
>> I'm using 3.04 on Vista 32 with Lightening 1.0b1
>>
>> Forgive me if this has been asked and answered, perhaps someone would be
>> kind enough to point me to a solution.
>>
>> What's Happening;
>> Opening a message into a new window OR displaying a new message in the
>> preview pane (after clicking on it or deleting the one above it) takes
>> 3-10 seconds.
>>
>> This is a relatively recent problem.
please define "recent". Did it change between v3.0.3 and 3.0.4?
>> I keep the inbox small, a dozen
>> messages or so, the rest are filed in folders. I compact daily. I have a
>> dozen or so POP3 accounts I poll at the same time, never was a problem
>> before.
>>
>> What I've Done:
>> I've disabled TB's global search and indexer, I've disabled indexing
>> email and calendar from Google Desktop, I've disabled all extensions,
>> including Lightning. There is some improvement with everything disabled,
>> but it is minimal. I do run Enigmail, which I understand has been an
>> issue in the past (but disabling it along with the others didn't help).
>>
>> Any ideas?
csc, Thanks for having done some investigative work before posting your
issue. Indexing can but in most cases won't affect display speed.
Currently the most common causes of this issue per getstatisfaction and
bug reports are certain antivirus software and extensions, and bug 545126
(related to messages which contain images and html).
you later mention Google Desktop - test with that disabled.
> Tb3 developers appear to be in denial. [everything but the all time
> favorite - "please reinstalled your OS and tell us if that resolves the
> issue" lol] Obviously was not a problem in Tb2 and it is not the global
> index thingy.
>
> Best unsubstantiated hunch to date - some sort of flaw in sorting
> folders [contents] and not remembering what it just sorted - wash rinse
> repeat. Just try switching between newsgroups.
>
> 3.0.x is still beta and you are the squirrel in the wheel.
>
> ymmv
thanks for the humorous viewpoint. :)
Tranas, have you checked the news bugs labeled as performance issues?
https://bugzilla.mozilla.org/buglist.cgi?keywords=perf;query_format=advanced;keywords_type=allwords;short_desc=news%20;short_desc_type=allwordssubstr;type0-0-0=nowords;value0-0-0=count%20counts;resolution=---;product=MailNews%20Core;product=Thunderbird
- most of them have recent activity and a couple mention workarounds.
As you say, the reporter's issue is only about message display speed,
not general slowness - several of which have been fixed or identified in
the past couple weeks. FWIW, a fairly comprehensive check and action
list for general slowness and memory issues, which anyone offering
advice may cite rather than offer piecemeal advice, is found at
https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems -
improvements welcome, feel free to improve
--
http://wiki.mozilla.org/Thunderbird:Testing
http://www.spreadthunderbird.com/aff/165/
s|b
> 3.0.x is still beta and you are the squirrel in the wheel.
TB 3.x works just fine over here...
--
s|b
Wilf
Do you by any chance run Microsoft Security Essentials? There was a
time, ISTR, when it was known to slow TB3 intermittently and, judging
from my own PC, it still does to some extent. But only, as I say,
intermittently.
--
Wilf
Bernd
-------- Original-Nachricht --------
>
>
> Do you by any chance run Microsoft Security Essentials? There was a
> time, ISTR, when it was known to slow TB3 intermittently and, judging
> from my own PC, it still does to some extent. But only, as I say,
> intermittently.
>
It's ever a good idea to exclude the Thunderbird profile from AV
activities. Possible for MSE etc.
Bernd
Wilf
Perhaps, but won't that lower the level of security on the PC?
--
Wilf
Ron Hunter
them. I have left it running for a week on my wife's computer to
prevent her email from filling up, with no problem, but then I wasn't
actually USING it at the time.
Ron Hunter
THe problem with MSE is that it just seems to take over for several
seconds, while TB waits. I don't know why, and when the published
workaround for this didn't work, I deleted the program. I like
security, but this is MY computer, not Microsoft's, and if their
software gets in my way, it's toast.
Ron Hunter
can't be run unless 'decoded', thus they represent no threat unless you
save an attachment, and then execute it.
Beauregard T. Shagnasty
> Bernd wrote:
>> Wilf wrote:
>>> Do you by any chance run Microsoft Security Essentials? There was
>>> a time, ISTR, when it was known to slow TB3 intermittently and,
>>> judging from my own PC, it still does to some extent. But only,
>>> as I say, intermittently.
>>>
>> It's ever a good idea to exclude the Thunderbird profile from AV
>> activities. Possible for MSE etc.
Bernd, did you by chance mean "It's never a good idea ..." ?
> Perhaps, but won't that lower the level of security on the PC?
You do not need to scan Incoming or Outgoing mail. Mass-mailing worms
and trojans do not use your email client .. all the modern nasties come
with their own built-in SMTP engine, quietly sending spam in the
background while you're not looking. Also, if on the chance you actually
receive a nasty via email, your resident a-v program won't let you save
or run it.
Assuming, of course, that the virus signature is in your a-v's database.
http://tekrider.net/general/misctips.php#avinout
--
-bts
-Four wheels carry the body; two wheels move the soul
kes
> csc-comcast wrote:
>> Hi Everyone,
>>
>> I'm using 3.04 on Vista 32 with Lightening 1.0b1
>
> Do you by any chance run Microsoft Security Essentials? There was a
> time, ISTR, when it was known to slow TB3 intermittently and, judging
> from my own PC, it still does to some extent. But only, as I say,
> intermittently.
>
Ditto Kaskersky. I have now changed the 'Proactive securuty' settings to
ignore data accessed by TB.
Things have improved.
csc-comcast
I may have solved this. Documenting so anyone with the same
configuration and problem I had might benefit.
As I mentioned, this started relatively recently, and within that time
IIRC I upgraded TB to 3.0.4 and also upgraded GnuPG for Windows to
2.0.2rc2. Turns out gpg4win 2 runs something called dbus-daemon.exe that
won't let go of ~25% of CPU resources. (I'm sure this is a problem in
and of itself, but no time to dissect right now.) Even with Enigmail
disabled and Kleopatra (key manager) turned off, gpg4win still runs and
was slowing everything, most noticeably TB.
So, I uninstalled gpg4win 2 (returned to 1.1.3) and also totally
disabled Google Desktop. Everything fine. Re-enabled Google Desktop and
turned Google Desktop email and calendar indexing back on. TB global
indexing is still off.
We'll see if performance remains good with this configuration, but for
time being it's working.
Thanks everyone for your help!
Wilf
Thanks for clarification.
--
Wilf
Tranas
Interesting, but most of them are *old* issues, but have apparently only
made to the bug list recently - and assigned to the top bug fixer -
nobody [probably why most people don't bother to report the issues]
For a comprehensive list of what nobody is working on - just search
under "thunderbird" [This list is too long for Bugzilla's little mind]
>
> As you say, the reporter's issue is only about message display speed,
> not general slowness - several of which have been fixed or identified in
> the past couple weeks. FWIW, a fairly comprehensive check and action
> list for general slowness and memory issues, which anyone offering
> advice may cite rather than offer piecemeal advice, is found at
> https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems -
> improvements welcome, feel free to improve
>
Also interesting - particularly considering what Tb considers to be
"normal" memory usage. Second only to Firefox in the memory hog
department. A bigger problem is the cpu pegging when opening newsgroups
with a lot of data. Probably accounts for part of the "message display
speed" issue [not sure how one differentiates that from general slowness
- what else do you do with a mail and news reader other than open or
send messages?...]
As for piecemeal advice - Tbird hardly knocks em dead with good
documentation.
Ron Hunter
executable, until you investigate its source, and verify that it is
legitimate.
Ron Hunter
hire writers, and publishers to prepare a nice 200 page manual. But do
you really want to pay $40 for it? I didn't think so.
Beauregard T. Shagnasty
..especially if the filename is something like:
"britney.jpg .exe"
Bernd
-------- Original-Nachricht --------
> Wilf wrote:
>
>> Bernd wrote:
>>> Wilf wrote:
>>>> Do you by any chance run Microsoft Security Essentials? There was
>>>> a time, ISTR, when it was known to slow TB3 intermittently and,
>>>> judging from my own PC, it still does to some extent. But only,
>>>> as I say, intermittently.
>>>>
>>> It's ever a good idea to exclude the Thunderbird profile from AV
>>> activities. Possible for MSE etc.
>
> Bernd, did you by chance mean "It's never a good idea ..." ?
>
No, I meant ever = every time.
Sorry, if it's bad english, I'm no native speaker.
Bernd
Beauregard T. Shagnasty
> [Beauregard wrote:]
>>> Bernd wrote:
>>>> It's ever a good idea to exclude the Thunderbird profile from AV
>>>> activities. Possible for MSE etc.
>>
>> Bernd, did you by chance mean "It's never a good idea ..." ?
>
> No, I meant ever = every time.
Ok. But why would you want to exclude the profile from an AV scan? There
are a lot of files in that tree, and it is likely the place where an
email with virus attachment would be stored.
> Sorry, if it's bad english, I'm no native speaker.
It's not a problem .. just that one word. ;-)
Ron Hunter
Constant vigilance!
Tranas
"improvements welcome, feel free to improve". That's what a lot of
people do by posting information on the serious problems that Tb3 has.
*They* take the time to write and describe the issues they are having
for *free* to use by Tb3 developers. *They* figure out work arounds and
provide *free* instructions on how to duplicate the issue [aka - the
dirty work]. *NOT* just the "developers". Think of it as a clinical
trial - with you as the patient.
I use Tb3. I work around the problems and accept the limitations. I know
which buttons not to click so stuff does not mystically disappear. I
don't complain about the price.
Just because it is free does *not* = free from criticism.
Tranas
that is lol response #2 after "reinstall OS" - the support department's
version of denial.
Glad to see your install is just peachy. Now download a couple thousand
headers and observe that you are the exception [or have a high threshold
for pain].
Do you seriously believe *you* have the same configuration and usage as
the rest of the user base??
Ken Whiton
*-* In Article <7O2dnQ5iU5OyxF_W...@mozilla.org>,
*-* Bernd wrote
*-* About Re: Thunderbird 3 is really, really, REALLY slow
> -------- Original-Nachricht --------
>
>> Wilf wrote:
>
>>> Bernd wrote:
[ ... ]
>>>> It's ever a good idea to exclude the Thunderbird profile from AV
>>>> activities. Possible for MSE etc.
>
>> Bernd, did you by chance mean "It's never a good idea ..." ?
>
> No, I meant ever = every time.
> Sorry, if it's bad english, I'm no native speaker.
I understood what you meant, but now that the question has been
raised, "always" is the word that would usually have been used in that
context ("It's always a good idea ... ").
Ken Whiton
--
FIDO: 1:132/152
InterNet: kenw...@surfglobal.net.INVAL (remove the obvious to reply)
Ron Hunter
Reasonable criticisms of things that can be fixed, and should are fine.
Carping about no manual for a free program is expecting way too much.
I get no manual with just about everything these days. And if there
IS a manual, 90% of the time it is on a CD. I even got a CD manual for
my Netbook computer (NO CD/DVD player). How's that for useful? And it
certainly was NOT free!
Tranas
You possibly dyslexic - or just a generic troll??
The "manual" prattle is yours.
Ron Hunter
I am mildly dyslexic, but long ago overcame that problem. Perhaps you
aren't aware of the nature of the problem, but I currently show no signs
of the problem, at least in written communications. Now, if you would
care to address the message as written, and refrain from personal
attacks, then we can continue the discussion, otherwise, I will add you
to my coveted 'twitlist'.
Bernd
-------- Original-Nachricht --------
>> No, I meant ever = every time.
>> Sorry, if it's bad english, I'm no native speaker.
>
> I understood what you meant, but now that the question has been
> raised, "always" is the word that would usually have been used in that
> context ("It's always a good idea ... ").
>
> Ken Whiton
Thank you !
Bernd
Bernd
-------- Original-Nachricht --------
> Bernd wrote:
>
>> [Beauregard wrote:]
>>>> Bernd wrote:
>>>>> It's ever a good idea to exclude the Thunderbird profile from AV
>>>>> activities. Possible for MSE etc.
>>> Bernd, did you by chance mean "It's never a good idea ..." ?
>> No, I meant ever = every time.
>
> Ok. But why would you want to exclude the profile from an AV scan? There
> are a lot of files in that tree, and it is likely the place where an
> email with virus attachment would be stored.
>
Ron Hunter has given the answer, why it makes sense to exclude the profile.
An additional reason is the possibility that your AV program ruins your
inbox by cutting out malware.
Bernd
Beauregard T. Shagnasty
I suppose that could happen as the mail files are just long continuous
text files. I'll likely never have the experience, though. My operating
system doesn't need anti-virus software. ;-)
Man-wai Chang to The Door (33600bps)
>
When in doubt, start with a new profile!
--
@~@ Might, Courage, Vision, SINCERITY.
/ v \ Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (x86_64 Ubuntu 9.10) Linux 2.6.33.2
^ ^ 21:53:01 up 8 days 13:45 2 users load average: 0.07 0.02 0.00
不借貸! 不詐騙! 不援交! 不打交! 不打劫! 不自殺! 請考慮綜援 (CSSA):
http://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_addressesa
Ron Hunter
Details! Always someone worried about details. GRIN.
Definitely a concern!
Ken Whiton
*-* In Article <CMKdnfsz3YhOgV7W...@mozilla.org>,
*-* Bernd wrote
*-* About Re: Thunderbird 3 is really, really, REALLY slow
> -------- Original-Nachricht --------
> Thank you !
You're welcome.
csc-comcast
> From: Ron Hunter
>
>
>> csc-comcast wrote:
>>>
>>> -------- Original Message --------
>>> From: Tranas
>>>
>>>>> Hi Everyone,
>>>>>
>>>>> I'm using 3.04 on Vista 32 with Lightening 1.0b1
>>>>>
>>>>> Forgive me if this has been asked and answered, perhaps someone would be
>>>>> kind enough to point me to a solution.
>>>>>
>>>>> What's Happening;
>>>>> Opening a message into a new window OR displaying a new message in the
>>>>> preview pane (after clicking on it or deleting the one above it) takes
>>>>> 3-10 seconds.
>>>>>
>>>>> messages or so, the rest are filed in folders. I compact daily. I have a
>>>>> dozen or so POP3 accounts I poll at the same time, never was a problem
>>>>> before.
>>>>>
>>>>> What I've Done:
>>>>> I've disabled TB's global search and indexer, I've disabled indexing
>>>>> email and calendar from Google Desktop, I've disabled all extensions,
>>>>> including Lightning. There is some improvement with everything disabled,
>>>>> but it is minimal. I do run Enigmail, which I understand has been an
>>>>> issue in the past (but disabling it along with the others didn't help).
>>>>>
>>>>> Any ideas?
>>>>>
>>>>>
>>>>>
>>>>>
>>>> Tb3 developers appear to be in denial. [everything but the all time
>>>> favorite - "please reinstalled your OS and tell us if that resolves the
>>>> issue" lol] Obviously was not a problem in Tb2 and it is not the global
>>>> index thingy.
>>>>
>>>> Best unsubstantiated hunch to date - some sort of flaw in sorting
>>>> folders [contents] and not remembering what it just sorted - wash rinse
>>>> repeat. Just try switching between newsgroups.
>>>>
>>>> 3.0.x is still beta and you are the squirrel in the wheel.
>>>>
>>>> ymmv
After a few weeks, sluggishness returned (to put it mildly). Many
programs were affected, but TB more noticeably than others, so I
associated the problem primarily with it.
I'd read elsewhere that a clean install of TB may help. It did not.
Someone here had suggested that Google Desktop had been reported as an
issue, so I removed it (rather than disabling, as I'd done before) and
also deleted files and directories it left behind.
Problem solved. Everything runs faster, and TB is back to normal.
If you're having a TB performance issue and are using Google Desktop,
they may be related.
Wayne Mery
csc,
can you check that you also do not have this enabled?
options | advanced | general | Allow windows search to search messages
--
http://wiki.mozilla.org/Thunderbird:Testing
http://www.spreadthunderbird.com/aff/165/
csc-comcast
Hi Wayne, no, that has never been enabled (to my knowledge). I may turn
that on and see what happens, but TB's native search does well enough
for me. I use Google Desktop without problem at work (and with great
success, it's become close to indispensable) but it's all Office/Outlook
at work.
Wayne Mery
I was not suggesting that you SHOULD have it enabled. But rather, that
it should be disabled. Some cases have been reported where people have
it enabled and the didn't know it. And in some of those cases, multiple
indexing methods were being used which caused performance issues.