I CANNOT OPEN TBIRD
Alex Spiroglou
"Thunderbird is already running, but it not responding.
To open a new window, you must first close the existing Thunderbird
process,
or restart your system".
I have tried restarting my computer several times,
and it keeps giving the same reading all the time.
Any help please ?
thank you
John Doue
- the file parent.lock has not been deleted in your profile. Delete it.
- somehow, TB does not find your profile where it thinks it is. Check
profiles.ini in your \documents and settings\name of user\application
data\mozilla\thunderbird directory.
--
John Doue
Nir
.. also see
<http://kb.mozillazine.org/Profile_in_use>
Alex Spiroglou
> < 1KViewDownload
Hi,
I have tried restoring my files from the back up I have but its still
not working,
I have also deleted the Parent.lock file and made sure that the
Profiles.ini file is there in its proper location. i-e documents and
settings\name of user\application
data\mozilla\thunderbird directory. Can you guide me what the problem
would be and how to sort it out?
Regards
Peter
Can you open TB in safe mode? If so, the problem is possibly as already
suggested, something in your configuration.
If it won't even open in safe mode after a cold reboot, I wonder if you have
something corrupted in your registry. Try a thorough uninstall/reinstall,
making sure that after the uninstall, the registry is completely scrubbed of all
references to TB. Re-install using a new TB installation file you freshly
download from their web site. Try to open it before doing any backup file
restoration. It really should open at that point.
Greywolf
You probably have some messy leftovers from prior versions of TB, this
can happen if you reinstall, or install an update over an existing TB.
When Windows starts, it loads and runs these pieces. Cleaning the
registry might work, but it's better to do a complete uninstall of TB
using a tool such as Revo (free) or Your Uninstall (free to try.) Back
up the mail "folders" (Inbox, etc) first, you must do this from the Profile.
After the complete uninstall, shut down to clear RAM of any possible
interfering bits and pieces and reboot. Reinstall TB, recreate your
account(s), and copy the backed up Inbox etc folders to the new
profile. That should work.
HTH
wolf k.
Nir
> On Feb 9, 4:59 pm, Nir <nir....@hotmail.com> wrote:
>> On Tuesday 09 February 2010 03:04 PM, John Doue wrote:
>>
>>
>>
>>> On 2/9/2010 10:59 AM, Alex Spiroglou wrote:
>>>> As soon as I try to open tbird, it says
>>>> "Thunderbird is already running, but it not responding.
>>>> To open a new window, you must first close the existing Thunderbird
>>>> process,
>>>> or restart your system".
>>
>> <http://kb.mozillazine.org/Profile_in_use>
> I have tried restoring my files from the back up I have but its still
> not working,
>
> I have also deleted the Parent.lock file and made sure that the
> Profiles.ini file is there in its proper location. i-e documents and
> settings\name of user\application
> data\mozilla\thunderbird directory. Can you guide me what the problem
> would be and how to sort it out?
>
As profiles.ini file is intact and also in proper location so the next
thing you need to check is if profile folder location present in
profiles.ini file correctly pointing to actual profile folder. If it
doesn't, Tb will not be able to find your profile ( Tb reads
profiles.ini file to find your profile folder) and show that error message.
<http://kb.mozillazine.org/Profile_in_use#Check_the_profile_folder_name_and_location>
If you know location of your profile folder then you can either modify
profiles.ini file in the way mentioned in that article or can do following:
Goto Start > Run.
Type "thunderbird.exe" -P
It will start Tb profile manager.
Create a new profile but during profile creation process, point the
profile folder location to your profile folder. Now start with the new
profile.