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Jeffrey Kaplan  
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 More options Jul 24 2008, 3:30 pm
Newsgroups: mozilla.support.thunderbird
From: Jeffrey Kaplan <nom...@gordol.org>
Date: Thu, 24 Jul 2008 15:30:11 -0400
Local: Thurs, Jul 24 2008 3:30 pm
Subject: 2.0.0.16 update failed
TBird 2.0.0.14 alerted me that the ....16 update has been downloaded as
was ready to install, so I let it.  And got caught in an endless loop.
A prompt came up saying that some files could not be updated and to
make sure that I have permission to modify them, and that nothing else
is running.  BTDT, no change.  Clicking the OK button results in it
trying again and popping the same error.  Lather, rinse, repeat.

The only way to break the loop was to kill the process via a task
manager.

Rebooting the computer did not make any difference.

I had to kill the process, uninstall TBird and reinstall 2.0.0.14 just
to get my email working again.

WinXP Pro SP2, using an admin level login.  There were ZERO alerts from
my AV or firewall during any of this, and they are configured to alert
on suspicious activity or if they take any actions on their own.

--
Jeffrey Kaplan                                         www.gordol.org
The from userid is killfiled             Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #197.
I will explain to my Legions of Terror that guns are ranged weapons
and swords are not. Anyone who attempts to throw a sword at the hero
or club him with a gun will be summarily executed.


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Ron K.  
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 More options Jul 24 2008, 4:01 pm
Newsgroups: mozilla.support.thunderbird
From: "Ron K." <kill...@gisco.net>
Date: Thu, 24 Jul 2008 16:01:10 -0400
Local: Thurs, Jul 24 2008 4:01 pm
Subject: Re: 2.0.0.16 update failed
Jeffrey Kaplan keyboarded, On 7/24/2008 3:30 PM :

If you have a Logitech Webcam, disable it.  Would help if you quoted mor
eof the Error message as frequently it names the shared file that has
been flagged open by another application.

--
Ron K.
Who is General Failure, and why is he searching my HDD?
Kernel Restore reported Major Error used BSOD to msg the enemy!


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Jeffrey Kaplan  
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 More options Jul 24 2008, 4:30 pm
Newsgroups: mozilla.support.thunderbird
From: Jeffrey Kaplan <nom...@gordol.org>
Date: Thu, 24 Jul 2008 16:30:33 -0400
Local: Thurs, Jul 24 2008 4:30 pm
Subject: Re: 2.0.0.16 update failed
Previously on mozilla.support.thunderbird, Ron K. said:

> If you have a Logitech Webcam, disable it.  Would help if you quoted mor

I do have one.

> eof the Error message as frequently it names the shared file that has
> been flagged open by another application.

No file names were mentioned.

Since the plain re-install of 2.0.0.14 worked, would a plain full
install of 2.0.0.16 over my current setup also work?  (with or without
removing 2.0.0.14 first, since the uninstall leaves my data, settings
and extensions in place)

--
Jeffrey Kaplan                                         www.gordol.org
The from userid is killfiled             Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #197.
I will explain to my Legions of Terror that guns are ranged weapons
and swords are not. Anyone who attempts to throw a sword at the hero
or club him with a gun will be summarily executed.


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Ron K.  
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 More options Jul 24 2008, 5:29 pm
Newsgroups: mozilla.support.thunderbird
From: "Ron K." <kill...@gisco.net>
Date: Thu, 24 Jul 2008 17:29:38 -0400
Local: Thurs, Jul 24 2008 5:29 pm
Subject: Re: 2.0.0.16 update failed
Jeffrey Kaplan keyboarded, On 7/24/2008 4:30 PM :

Normally a full install can be done over a prior install. I consider an
exception a case of 1.5.x upgrading to 2.0.0.16, then an uninstall of
the old would be a precautionary.

--
Ron K.
Who is General Failure, and why is he searching my HDD?
Kernel Restore reported Major Error used BSOD to msg the enemy!


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Jeffrey Kaplan  
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 More options Jul 24 2008, 6:09 pm
Newsgroups: mozilla.support.thunderbird
From: Jeffrey Kaplan <nom...@gordol.org>
Date: Thu, 24 Jul 2008 18:09:54 -0400
Local: Thurs, Jul 24 2008 6:09 pm
Subject: Re: 2.0.0.16 update failed
Previously on mozilla.support.thunderbird, Jeffrey Kaplan said:

> Since the plain re-install of 2.0.0.14 worked, would a plain full

I think I need to retract that... TBird is now freezing up on me
regularly.

Four times in the past two hours.

--
Jeffrey Kaplan                                         www.gordol.org
The from userid is killfiled             Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #197.
I will explain to my Legions of Terror that guns are ranged weapons
and swords are not. Anyone who attempts to throw a sword at the hero
or club him with a gun will be summarily executed.


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Jeffrey Kaplan  
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 More options Jul 24 2008, 6:10 pm
Newsgroups: mozilla.support.thunderbird
From: Jeffrey Kaplan <nom...@gordol.org>
Date: Thu, 24 Jul 2008 18:10:50 -0400
Local: Thurs, Jul 24 2008 6:10 pm
Subject: Re: 2.0.0.16 update failed
Previously on mozilla.support.thunderbird, Ron K. said:

> Normally a full install can be done over a prior install. I consider an
> exception a case of 1.5.x upgrading to 2.0.0.16, then an uninstall of
> the old would be a precautionary.

So, do you think installing 2.0.0.16 from the full installer over my
current setup will work?

--
Jeffrey Kaplan                                         www.gordol.org
The from userid is killfiled             Send personal mail to gordol

Peter's Top 100 Things I'd Do If I Ever Became An Evil Overlord, #197.
I will explain to my Legions of Terror that guns are ranged weapons
and swords are not. Anyone who attempts to throw a sword at the hero
or club him with a gun will be summarily executed.


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John Spence  
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 More options Jul 24 2008, 7:02 pm
Newsgroups: mozilla.support.thunderbird
From: John Spence <jespenc...@gmail.com>
Date: Thu, 24 Jul 2008 18:02:36 -0500
Local: Thurs, Jul 24 2008 7:02 pm
Subject: Re: 2.0.0.16 update failed
Jeffrey Kaplan scribbled the following  on 24-Jul-08 17:09:
> Previously on mozilla.support.thunderbird, Jeffrey Kaplan said:

>> Since the plain re-install of 2.0.0.14 worked, would a plain full

> I think I need to retract that... TBird is now freezing up on me
> regularly.

> Four times in the past two hours.

I, too, am getting "not responding" messages with 2.0.0.16, including
one in the middle of this reply.

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Steve  
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 More options Jul 25 2008, 9:25 am
Newsgroups: mozilla.support.thunderbird
From: Steve <m...@privacy.net>
Date: Fri, 25 Jul 2008 09:25:43 -0400
Local: Fri, Jul 25 2008 9:25 am
Subject: Re: 2.0.0.16 update failed

Download new version. Uninstall previous version. Reboot. Install new
version.  This worked for me.

Steve


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jonnyg...@gmail.com  
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 More options Jul 25 2008, 11:21 am
Newsgroups: mozilla.support.thunderbird
From: jonnyg...@gmail.com
Date: Fri, 25 Jul 2008 08:21:04 -0700 (PDT)
Local: Fri, Jul 25 2008 11:21 am
Subject: Re: 2.0.0.16 update failed
On Jul 25, 8:25 am, Steve <m...@privacy.net> wrote:

This worked for me too.... until a couple days went by and I was asked
to update again.  I terminated the Quickcam.exe in System Processes
and the update worked perfectly.

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Jeffrey Kaplan  
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 More options Jul 25 2008, 12:28 pm
Newsgroups: mozilla.support.thunderbird
From: Jeffrey Kaplan <nom...@gordol.org>
Date: Fri, 25 Jul 2008 12:28:55 -0400
Local: Fri, Jul 25 2008 12:28 pm
Subject: Re: 2.0.0.16 update failed
Previously on mozilla.support.thunderbird, jonnyg...@gmail.com said:

> This worked for me too.... until a couple days went by and I was asked
> to update again.  I terminated the Quickcam.exe in System Processes
> and the update worked perfectly.

I'll try it with killing quickcam first, thanks.

--
Jeffrey Kaplan                                         www.gordol.org
The from userid is killfiled             Send personal mail to gordol

"Our lives begin to end the day we become silent about things that
matter." - Reverend Martin Luther King Jr.


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ainis.nori...@gmail.com  
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 More options Jul 26 2008, 5:04 am
Newsgroups: mozilla.support.thunderbird
From: ainis.nori...@gmail.com
Date: Sat, 26 Jul 2008 02:04:11 -0700 (PDT)
Local: Sat, Jul 26 2008 5:04 am
Subject: Re: 2.0.0.16 update failed
On Jul 25, 1:02 am, John Spence <jespenc...@gmail.com> wrote:

> Jeffrey Kaplan scribbled the following  on 24-Jul-08 17:09:> Previously on mozilla.support.thunderbird, Jeffrey Kaplan said:

> >> Since the plain re-install of 2.0.0.14 worked, would a plain full

> > I think I need to retract that... TBird is now freezing up on me
> > regularly.

> > Four times in the past two hours.

> I, too, am getting "not responding" messages with2.0.0.16, including
> one in the middle of this reply.

My update fails too! I get Fail to write c:\Program Files\Mozilla
Thunderbird\mozMapi32.dll!? I have no "Program Files" in Vista???

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Ken Whiton  
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 More options Jul 26 2008, 5:39 am
Newsgroups: mozilla.support.thunderbird
From: Ken Whiton <kenwhi...@surfglobal.net.INVAL>
Date: Sat, 26 Jul 2008 05:39:06 -0400
Local: Sat, Jul 26 2008 5:39 am
Subject: Re: 2.0.0.16 update failed
*-* On Sat, 26 Jul 2008, at 02:04:11 -0700 (PDT),
*-* In Article
2950ba67-3a11-4e75-953d-f974c6b16...@8g2000hse.googlegroups.com,
*-* ainis.nori...@gmail.com wrote
*-* About Re: 2.0.0.16 update failed

> On Jul 25, 1:02 am, John Spence <jespenc...@gmail.com> wrote:
>> Jeffrey Kaplan scribbled the following  on 24-Jul-08 17:09:
>>> Previously on mozilla.support.thunderbird, Jeffrey Kaplan said:
>>>> Since the plain re-install of 2.0.0.14 worked, would a plain full
>>> I think I need to retract that... TBird is now freezing up on me
>>> regularly.
>>> Four times in the past two hours.
>> I, too, am getting "not responding" messages with2.0.0.16,
>> including one in the middle of this reply.
> My update fails too! I get Fail to write c:\Program Files\Mozilla
> Thunderbird\mozMapi32.dll!?

      Shut down your Logitech webcam, do the install, and then restart
the webcam.

                                         Ken Whiton

     FIDO: 1:132/152
InterNet: kenwhi...@surfglobal.net.INVAL (remove the obvious to reply)


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Brian austin  
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 More options Jul 26 2008, 8:14 pm
Newsgroups: mozilla.support.thunderbird
From: Brian austin <br...@versa.net.au>
Date: Sun, 27 Jul 2008 10:14:11 +1000
Local: Sat, Jul 26 2008 8:14 pm
Subject: Re: 2.0.0.16 update failed
I find that rename c:\program files\mozilla thunderbird\ [mozmapi.dll
mozproxy.dll] fixes it.

cheers


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Stephen Fox  
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 More options Jul 27 2008, 11:21 am
Newsgroups: mozilla.support.thunderbird
From: Stephen Fox <mcke...@mac.com>
Date: Sun, 27 Jul 2008 08:21:15 -0700
Local: Sun, Jul 27 2008 11:21 am
Subject: Re: 2.0.0.16 update failed

I had exactly the same problem as Kaplan with the update.  I had to do
it manually because the auto update didn't work.  Then I got Kaplan's
loop, but it finally resolved itself, probably after I rebooted.  And I
did have a Logitech web cam at the time.

Steve


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