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responder

unread,
Mar 26, 2012, 5:44:19 PM3/26/12
to
Hi, All....

Until this afternoon, my TB 11 received incoming email...on the legacy
server..mail.bellsouth.net. Then it refused to log in saying either the
ID or PW was wrong. Nothing changed here.

I then switched to the pop.att.yahoo.com server, again with all the
correct entries...same problem.

The ATT web mail works fine but I would rather stay with TB.

Any suggestions appreciated..

responder

unread,
Mar 26, 2012, 6:04:41 PM3/26/12
to
Don't ask me how or why, but amazingly, it began to work again on the
old legacy server..

Mike Easter

unread,
Mar 26, 2012, 6:18:28 PM3/26/12
to
responder wrote:

> Until this afternoon, my TB 11 received incoming email...on the
> legacy server..mail.bellsouth.net. Then it refused to log in saying
> either the ID or PW was wrong. Nothing changed here.

> Any suggestions appreciated..

mail.bellsouth.net is answering on port 110

[Connected] The server greeted our connection with this message:
+OK (frfwpxc06) Maillennium POP3/PROXY server #350

I don't have an account, so that is as far as I got.

Let's assume it is still working but Tb and the server had a problem. Tb
reports problems as a user/pass issue and then interferes with the
successful credentialing in the future.

You may need to take note of your user and pass in the pw manager and
then delete/remove the entries which will cause Tb to request them again
so that they will be repopulated.

> I then switched to the pop.att.yahoo.com server, again with all the
> correct entries...same problem.

When you state 'all the correct entries' it does not demonstrate that
you know how to configure for pop.att.yahoo.com, which is distinctly
different account settings from mail.bellsouth.net

--
Mike Easter

Mike Easter

unread,
Mar 26, 2012, 6:31:51 PM3/26/12
to
Mike Easter wrote:

> I don't have an account,

Previously I had access to an account so I was able to confirm how the
yahoo servers are setup.

> how to configure for pop.att.yahoo.com, which is distinctly different
> account settings from mail.bellsouth.net

This works for yahoo servers:

pop.att.yahoo.com port 995
user: full email address
connection security SSL/TLS
authentication method normal password

smtp.att.yahoo.com port 465
user: full email address
authentication method normal password
connection security SSL/TLS

> Don't ask me how or why, but amazingly, it began to work again on the
> old legacy server..

So, there you go.

Make a note about the yahoo/s in case you have to go there later.



--
Mike Easter

responder

unread,
Mar 26, 2012, 8:02:56 PM3/26/12
to
I thank you for your reply, but please believe that in my sleep, I know
the settings for all the accounts.

This comment you made below, however...I think might have something to
do with the functioning...Thanks..next go around I will dig into this.

davesf

unread,
Apr 18, 2012, 3:16:55 PM4/18/12
to
Considering that this password authentication problem has gotten
increasingly worse over recent weeks, and compounded by the arrogance
of AT&T in raising their monthly fees for DSL then delivering far
worse and less reliable service, I can only hope that some class-
action law firm will take notice and start a suit against AT&T for
deliberate denial of service and likely conspiracy to force users to
use their ad-based webmail. AT&T has ADMITTED there is a problem with
their servers, [see http://www.att.com/esupport/article.jsp?sid=KB412563#fbid=LgRjtwJf18W]
posted more than a YEAR ago (!) yet their "Support" continues to blame
users and Thunderbird as the culprits. Personally my own email has
only worked properly for perhaps 36 hours out of the entire past week
(no password acceptance today, OK for 12 hours yesterday, none for the
previous two days, OK for 24 hours, none for the previous 3 days, etc.
etc.
It's enough to drive me to Comcast {{shudder}} after more than a
decade with AT&T!

heavenl...@gmail.com

unread,
Jul 13, 2012, 2:12:45 AM7/13/12
to
My password hasn't worked for six days. I have OS X.5.8 and use the Mail program for email. I have tried to get ATT to answer to this problem but no one I spoke to at the support center has even heard of this issue. The people at Apple have tried for hours to help me solve the problem. The tech there told me to have ATT give the incoming server and outgoing server addresses. The guy at ATT told me I had to pay $49.00 for that information. It is MY account, for heaven's sake. The guy at Apple changed my server to imap rather than pop and it works the same. The only difference...I won't lose any information saved if I delete an account as I did last Sunday. But, I am still asked for my password over and over all day long. It is never "remembered." How long is it going to take ATT to fix this problem. Probably a long time since no one there knows it exists. I DID call Comcast to get a bid for service. Unfortunately their comparable service is $52.00 more per month than ATT. I've heard their customer service isn't any better than ATT.

On Wednesday, April 18, 2012 12:16:55 PM UTC-7, davesf wrote:
> On Mar 26, 5:02 pm, responder <respon...@bellsouth.net> wrote:
> > On 3/26/2012 6:31 PM, Mike Easter wrote:
> >
> >
> >
> >
> >
> >
> >
> > > Mike Easter wrote:
> >
> > >> I don't have an account,
> >
> > > Previously I had access to an account so I was able to confirm how the
> > > yahoo servers are setup.
> >
> > >> how to configure for pop.att.yahoo.com, which is distinctly different
> > >> account settings from mail.bellsouth.net
> >
> > > This works for yahoo servers:
> >
> > > pop.att.yahoo.com port 995
> > > user: full email address
> > > connection security SSL/TLS
> > > authentication method normal password
> >
> > > smtp.att.yahoo.com port 465
> > > user: full email address
> > > authentication method normal password
> > > connection security SSL/TLS
> >
> > >> Don't ask me how or why, but amazingly, it began to work again on the
> > >> old legacy server..
> >
> > > So, there you go.
> >
> > > Make a note about the yahoo/s in case you have to go there later.
> >
> > I thank you for your reply, but please believe that in my sleep, I know
> > the settings for all the accounts.
> >
> > This comment you made below, however...I think might have something to
> > do with the functioning...Thanks..next go around I will dig into this.
> >
> > "Let's assume it is still working but Tb and the server had a problem. Tb
> > reports problems as a user/pass issue and then interferes with the
> > successful credentialing in the future."
>
> Considering that this password authentication problem has gotten
> increasingly worse over recent weeks, and compounded by the arrogance
> of AT&T in raising their monthly fees for DSL then delivering far
> worse and less reliable service, I can only hope that some class-
> action law firm will take notice and start a suit against AT&T for
> deliberate denial of service and likely conspiracy to force users to
> use their ad-based webmail. AT&T has ADMITTED there is a problem with
> posted more than a YEAR ago (!) yet their "Support" continues to blame
> users and Thunderbird as the culprits. Personally my own email has
> only worked properly for perhaps 36 hours out of the entire past week
> (no password acceptance today, OK for 12 hours yesterday, none for the
> previous two days, OK for 24 hours, none for the previous 3 days, etc.
> etc.
> It's enough to drive me to Comcast {{shudder}} after more than a
> decade with AT&T!

Greywolf

unread,
Jul 13, 2012, 8:34:58 AM7/13/12
to
On 13/07/2012 2:12 AM, heavenl...@gmail.com wrote:
> My password hasn't worked for six days. I have OS X.5.8 and use the Mail program for email.

This sounds like an OS-X problem to me, specifically, a corrupted
"keychain". This is the system's list of passwords. This is what I would
try:

Clear(reset) the keychain. Reboot. Now each program for which you need a
password will ask you for one. This time, the system should remember the
passwords.

Here's some info on how to reset the keychain. It refers to OS-X 10.4
and later, so it should work for you.

http://support.apple.com/kb/TS1544

If you are unwilling to risk doing this yourself, you will have to take
your machine to an Apple service centre.

Good luck.

--
Best,
Wolf K.

Robert Miles

unread,
Aug 20, 2012, 2:02:36 AM8/20/12
to
Your password WHERE? ATT has now outsourced most of its email
operations to Yahoo, so if your problem is with email, you may
have to call Yahoo instead of ATT. If your problem is getting
connected to the internet at all, ATT still handles that. If
your problem is with newsgroups, It's been over a year since
ATT supplied newsgroups at all, so you'll have to find a new
newsgroups server.

In this area, the price for ATT and Comcast seem about the
same, but Comcast has loaded too many users onto their local
office for the speed to the link it uses to the rest of the
internet, so Comcast connections slow down much more during
busy hours than ATT connections.

Try exploring this site, and see if one of them will save
you $49.00:

http://www.att.com/esupport/?item=10918

It USED to have suitable information.
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