My password hasn't worked for six days. I have OS X.5.8 and use the Mail program for email. I have tried to get ATT to answer to this problem but no one I spoke to at the support center has even heard of this issue. The people at Apple have tried for hours to help me solve the problem. The tech there told me to have ATT give the incoming server and outgoing server addresses. The guy at ATT told me I had to pay $49.00 for that information. It is MY account, for heaven's sake. The guy at Apple changed my server to imap rather than pop and it works the same. The only difference...I won't lose any information saved if I delete an account as I did last Sunday. But, I am still asked for my password over and over all day long. It is never "remembered." How long is it going to take ATT to fix this problem. Probably a long time since no one there knows it exists. I DID call Comcast to get a bid for service. Unfortunately their comparable service is $52.00 more per month than ATT. I've heard their customer service isn't any better than ATT.
On Wednesday, April 18, 2012 12:16:55 PM UTC-7, davesf wrote:
> On Mar 26, 5:02 pm, responder &
lt;respon...@bellsouth.net> wrote:
> > On 3/26/2012 6:31 PM, Mike Easter wrote:
> >
> >
> >
> >
> >
> >
> >
> > > Mike Easter wrote:
> >
> > >> I don't have an account,
> >
> > > Previously I had access to an account so I was able to confirm how the
> > > yahoo servers are setup.
> >
> > >> how to configure for
pop.att.yahoo.com, which is distinctly different
> > >> account settings from
mail.bellsouth.net
> >
> > > This works for yahoo servers:
> >
> > >
pop.att.yahoo.com port 995
> > > user: full email address
> > > connection security SSL/TLS
> > > authentication method normal password
> >
> > >
smtp.att.yahoo.com port 465
> > > user: full email address
> > > authentication method normal password
> > > connection security SSL/TLS
> >
> > >> Don't ask me how or why, but amazingly, it began to work again on the
> > >> old legacy server..
> >
> > > So, there you go.
> >
> > > Make a note about the yahoo/s in case you have to go there later.
> >
> > I thank you for your reply, but please believe that in my sleep, I know
> > the settings for all the accounts.
> >
> > This comment you made below, however...I think might have something to
> > do with the functioning...Thanks..next go around I will dig into this.
> >
> > "Let's assume it is still working but Tb and the server had a problem. Tb
> > reports problems as a user/pass issue and then interferes with the
> > successful credentialing in the future."
>
> Considering that this password authentication problem has gotten
> increasingly worse over recent weeks, and compounded by the arrogance
> of AT&T in raising their monthly fees for DSL then delivering far
> worse and less reliable service, I can only hope that some class-
> action law firm will take notice and start a suit against AT&T for
> deliberate denial of service and likely conspiracy to force users to
> use their ad-based webmail. AT&T has ADMITTED there is a problem with
> posted more than a YEAR ago (!) yet their "Support" continues to blame
> users and Thunderbird as the culprits. Personally my own email has
> only worked properly for perhaps 36 hours out of the entire past week
> (no password acceptance today, OK for 12 hours yesterday, none for the
> previous two days, OK for 24 hours, none for the previous 3 days, etc.
> etc.
> It's enough to drive me to Comcast {{shudder}} after more than a
> decade with AT&T!