New mail alert not always alerting
Jeffrey Kaplan
new emails arrive. This happens regardless of which of my two
computers I'm using, so I'm reasonably sure it's not an OS issue (one
is Vista Home Premium x86 and the other was Vista Home Premium x64 and
is now Win7 Home Premium x64).
When this happens, I do not get the systray icon, I do not get my
configured alert sound, and I do not get the info pop-up with the
Subject lines, etc. When it works, I get all three. No changes are
made between when it works and when it doesn't.
It will usually fail to work when doing the first mail check, when
starting the program. But sometimes it will work. It will
sporadically fail at other times during the use session.
I'm set up with four IMAP and two POP accounts. All of the IMAP and
one of the POP accounts are set with SSL/TLS. The vast majority of my
mail comes in via two of the IMAP accounts.
--
Jeffrey Kaplan www.gordol.org
Double ROT13 encoded for your protection
"Water. Fascinating. I never touch the stuff myself." (Amb.
Mollari, B5 "A Voice in the Wilderness I")
Bill Braun
> With no pattern I can determine, TBird 2.0.0.23 does not alert me when
> new emails arrive.
Happens here also.
TB 2.0.0.23
XP, SP3
Bill B
Nir
Similar issue
"https://bugzilla.mozilla.org/show_bug.cgi?id=378582#c0" ?
Are those message fail to trigger new message alert marked as Junk on
arrival?
Bill Braun
Not for me, Nir. In that regard TB appears to be working
well (no alerts for Trash or Junk). As the OP noted, it is
so inconsistent that a cause and effect relationship is
impossible (for me, at least).
Bill
Jeffrey Kaplan
> Similar issue
> "https://bugzilla.mozilla.org/show_bug.cgi?id=378582#c0" ?
Similar, but not quite the same. I do have message filters set up, but
they move to other IMAP folders on the same server/account, and this
issue happens even when no messages get filtered.
> Are those message fail to trigger new message alert marked as Junk on
> arrival?
Are you asking if ANY of the newly arrived mail is marked as Junk, or
are you asking of ALL of the newly arrived mail is marked as Junk?
--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol
"I don't want to achieve immortality through my work... I want to
achieve it through not dying." Woody Allen
Nir
> Previously on mozilla.support.thunderbird, Nir said:
>
>> > Similar issue
>> > "https://bugzilla.mozilla.org/show_bug.cgi?id=378582#c0" ?
> Similar, but not quite the same. I do have message filters set up, but
> they move to other IMAP folders on the same server/account, and this
> issue happens even when no messages get filtered.
>
Can you reproduce this issue while
Running Tb in safe mode + All filter and junk filtering disabled ?
Also when Tb fails to notify about new mail, do you find that new mail
in any of the mail folders by simply seeing the account icon in folder
pane? Generally when a account receives a new mail, a little red star
like icon appears on icon of that account.
Jeffrey Kaplan
> Can you reproduce this issue while
>
> Running Tb in safe mode + All filter and junk filtering disabled ?
I will try to remember to start it that way tomorrow.
> Also when Tb fails to notify about new mail, do you find that new mail
> in any of the mail folders by simply seeing the account icon in folder
> pane? Generally when a account receives a new mail, a little red star
> like icon appears on icon of that account.
I never saw such a star. When new mail arrives, I see the folder name
font change from normal to bold. Sometimes, and irrespective of the
stated problem, the folder name line will fail to indicate how many new
messages are there until I click on it - I cannot skip-to-next into it
unless it says how many are there.
--
Jeffrey Kaplan www.gordol.org
Double ROT13 encoded for your protection
"Herein lies the value of free speech. It makes concealment
difficult, and, in the long run, impossible. One heretic, if he is
right, is as good as a host. He is bound to win in the long run. It
is thus no wonder that foes of the enlightenment always begin their
proceedings by trying to deny free speech to their opponents. It is
dangerous to them and they know it. So they have at it by accusing
these opponents of all sorts of grave crimes and misdemeanors, most of
them clearly absurd - in other words, by calling them names and trying
to scare them." - H. L. Mencken
Jeffrey Kaplan
> > Similar, but not quite the same. I do have message filters set up, but
> > they move to other IMAP folders on the same server/account, and this
> > issue happens even when no messages get filtered.
>
> Can you reproduce this issue while
>
> Running Tb in safe mode + All filter and junk filtering disabled ?
Running TB in safe mode WITH all filters and junk detection ENabled,
the problem does not appear to happen. So it's apparently caused by an
add-on.
I am stingy on what add-ons I've installed, they all are there for a
reason.
--
Jeffrey Kaplan www.gordol.org
Double ROT13 encoded for your protection
"What's in there, ensign?" "Pair of boots." "That's all?" "Their
owner is still wearing 'em." (Olney and Miles Vorkosigan [Lois
McMaster Bujold, "The Vor Game"])
Nir
> Previously on mozilla.support.thunderbird, Nir said:
>
>>> Similar, but not quite the same. I do have message filters set up, but
>>> they move to other IMAP folders on the same server/account, and this
>>> issue happens even when no messages get filtered.
>>
>> Can you reproduce this issue while
>>
>> Running Tb in safe mode + All filter and junk filtering disabled ?
>
> Running TB in safe mode WITH all filters and junk detection ENabled,
> the problem does not appear to happen. So it's apparently caused by an
> add-on.
>
> I am stingy on what add-ons I've installed, they all are there for a
> reason.
>
Do you have any extension related to mail alert functionality installed?
Jeffrey Kaplan
Nope. The only semi-related add-on I have installed is "Sync on
arrival" to automatically get the entire message when it arrives,
because TBird doesn't on its own, despite being set to via the advanced
settings.
Other than that, I have:
Folder Account
Maximize Message Pane (disabled)
Mhenhy (disabled)
Printing Tools
Remember Mismatched Domains
Rewrap Toolbar Button
Show Address (disabled)
Sync on arrival
Talkback
TB Change from and fcc on compose extension
Toolbar Buttons
All are current versions.
--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol
Tips for evil cult members: 3. Avoid needless embarrassment. Practice
the correct pronunciation of your deity's name in private before
chanting it in public. Flash cards are helpful. Be very careful to
pronounce only one syllable at a time; some deities pop up at every
mention of their name, and expect to have an acceptable sacrifice
waiting for them.
Nir
> Previously on mozilla.support.thunderbird, Nir said:
>
>>> I am stingy on what add-ons I've installed, they all are there for a
>>> reason.
>>
>> Do you have any extension related to mail alert functionality installed?
>
> Nope. The only semi-related add-on I have installed is "Sync on
> arrival" to automatically get the entire message when it arrives,
> because TBird doesn't on its own, despite being set to via the advanced
> settings.
>
> Other than that, I have:
>
> Folder Account
> Maximize Message Pane (disabled)
> Mhenhy (disabled)
> Printing Tools
> Remember Mismatched Domains
> Rewrap Toolbar Button
> Show Address (disabled)
> Sync on arrival
> Talkback
> TB Change from and fcc on compose extension
> Toolbar Buttons
>
> All are current versions.
>
Are you using any custom theme in Tb?
Jeffrey Kaplan
> Are you using any custom theme in Tb?
Nope.
--
Jeffrey Kaplan www.gordol.org
Double ROT13 encoded for your protection
"You were poultry in motion." - Torg, Sluggy Freelance