Trash Folder Problem

[us...@domain.invalid]

Emails from people in my address book sometimes
go directly to the trash folder. Today one went
to the in box and another to trash, both with
the same subject and from the same
person/address. Anyone know how to fix this?

[Terry R.]

On 1/4/2010 12:30 PM On a whim, us...@domain.invalid pounded out on the
keyboard

Check Tool, Options, Security, Junk tab. If enabled, check the location
of your Junk folder in Tools, Account Settings, left side Account Junk
settings. Also make sure you don't have any filters causing it (Tools,
Message filters).

Terry R.
--
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

[us...@domain.invalid]

Terry R. wrote:
> On 1/4/2010 12:30 PM On a whim, us...@domain.invalid pounded out on the
> keyboard
>
>> Emails from people in my address book sometimes
>> go directly to the trash folder. Today one went
>> to the in box and another to trash, both with
>> the same subject and from the same
>> person/address. Anyone know how to fix this?
>
> Check Tool, Options, Security, Junk tab. If enabled, check the location
> of your Junk folder in Tools, Account Settings, left side Account Junk
> settings. Also make sure you don't have any filters causing it (Tools,
> Message filters).
>
>
> Terry R.

All of that looks fine. It's weird, because it
only happens occasionally, and only with one
sender, my girlfriend no less! Occasionally
she'll tell me, "I sent you..." I say, "no you
didn't" and sure enough, there it is in the
trash, and everything else she's sent is fine.
And it's not filters, because it could be a
subject that we've been sending back and forth
several times without problem.
-Don

[Ron K.]

Terry R. on 1/4/2010 6:16 PM, keyboarded a reply:

> On 1/4/2010 12:30 PM On a whim, us...@domain.invalid pounded out on the
> keyboard
>
>> Emails from people in my address book sometimes
>> go directly to the trash folder. Today one went
>> to the in box and another to trash, both with
>> the same subject and from the same
>> person/address. Anyone know how to fix this?
>
> Check Tool, Options, Security, Junk tab. If enabled, check the location
> of your Junk folder in Tools, Account Settings, left side Account Junk
> settings. Also make sure you don't have any filters causing it (Tools,
> Message filters).
>
>
> Terry R.

To expand on Terry's post, the Junk Filter has settings for where Junk will
be moved to. I prefer moving to a Junk folder within my mail account. I
also use retention controls on the Junk Folder.

--
Ron K.
Who is General Failure, and why is he searching my HDD?
Kernel Restore reported Major Error used BSOD to msg the enemy!