mozilla firefox browser crashing due to installing of skype toolbar

[bhaskar]

I installed the skype toolbar in mozilla firefox and after that it has
been continously crashing and i am unable to uninstall that add-on.
because it is not opening at all and always shows some mini mozilla
crash report box.
And i had reinstalled this mozilla firefox but the problem was not
resolved. Please help to me in this regard.

Thanks and regards.
Bhaskar.

[marcelo...@bol.com.br]

Try the following:

Using the explorer (not IE, just explorer) go to the folder "Program Files", sub folder "Mozilla Firefox";

then use the option "Search" and the patern "*skype*" (without the quotes);

Finally delete the found itens.

 

Hope this help you.

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[bhaskar]

Thanks for your suggestion, but still it is crashing.
I had deleted all skype components in my computer but it don't help to
me.
I am seeing for that firefox is installed important add-ons, and again
i don't
have to reinstall them on new firefox.

Thanks.

[bhaskar]

On Nov 6, 11:15 pm, marcelo.maz...@bol.com.br wrote:

Hello,
Now the problem was resolved by installing the older
version of firefox. Thanks for giving suggestions.

Bhaskar.