Dropping list of places visited
William B. Lurie
A list will build up, keep building for a couple of days, and
then POOF!.... at random, it will clear itself. I want it
to stay until *I* decided to clear it.
I think somebody authoritatively said this was a known
problem and would be fixed in some future release. May
I ask again....is my understanding correct, and when to we
think that release might be?
gwtc
--
Pic of the day:
http://img155.imageshack.us/my.php?image=freetogoodhomeor3.jpg
William B. Lurie
> William B. Lurie wrote:
>> Mine is still doing what we discussed several weeks ago...
>> A list will build up, keep building for a couple of days, and
>> then POOF!.... at random, it will clear itself. I want it
>> to stay until *I* decided to clear it.
>>
>> I think somebody authoritatively said this was a known
>> problem and would be fixed in some future release. May
>> I ask again....is my understanding correct, and when to we
>> think that release might be?
> check your history: Tools, Options, Privacy, History tab
>
I guarantee you that it will clear itself, against my
expressed wishes, befor one week has passed. That's the "bug"
whose correction, I heard, would be in some forthcoming release.
That's what I'd like to confirm.
Otto de Voogd
There are a several entries in Bugzilla that fit your description:
https://bugzilla.mozilla.org/show_bug.cgi?id=102519
https://bugzilla.mozilla.org/show_bug.cgi?id=245421
What you could do is lower the number of days and find out when the
problem stops. Once you found that limit, you could add your findings to
one of those bugzilla entries. It would probably help to get it fixed or
at least provide an indication of what the maximum is that you can set to
avoid this problem.
--
Otto de Voogd
http://www.7is7.com/otto/ - Homepage
http://www.FireUpTheFox.com/ - Fire up the Fox!
http://www.StatEye.com/ - Website Statistics
William B. Lurie
part way. Please note that I am *not* talking about the Sidebar>>History
dropdown. I'm talking about the smaller window at top center where I
type in the URL I want to go to...and the dropdown there accumulates for
a day or two or three, and then suddenly vanish. Those linked bugzillas
are too complicated, really, and I would never presume to try to add my
own experiences there. Do those two refer to *my* complaint, or to the
'history>>sidebar' list, which never seems to get shortened.
Otto de Voogd
It's the same problem (and more aspects of it are discussed). Just some
people have their history in the sidebar, others, including you and me,
just type in the location bar where you type URLs and let the browser
autocomplete, but both are based on the same history file.
Anyway, the problem is known and I presume it will get fixed (I think
this answers your original question), the only thing you can do now is
lower the number of days till the problem stops. That's not really a big
research project, just halve the value to 180, if the problem happens
again, halve it again to 90, etc... If you find a setting were the problem
stops just post that information back here, I am sure that more people
experience it and would value such feedback.
William B. Lurie
and report in a week or so.
Lou
Good Luck! If you find something let us know.
Been happening to me for about two years. Appears quite random.
Someone mentioned that it may be related to FF failing for some other
reason.
I got tired of it and built two scripts (batches).
First saves history with a sequential suffix. Second is called when the
first script sees that it has reached a preset limit - I use 50. Second
then clears out old stuff.
--
Lou
Do something good for the world!
These folks have a system that uses the time your machine would be
idling showing a screen saver to do something good.
NO spam or malware. http://www.grid.org/projects/hpf/
Otto de Voogd
> Okay, Otto. It is a small effort and I'll start it right now,
> and report in a week or so.
That's great, I am curious what you will find.
I am going to raise mine to see if the problem will start occurring for
me too (I had 14 and just increased it to 60).
William B. Lurie
> On Wed, 06 Sep 2006 14:52:44 -0400, William B. Lurie wrote:
>> Okay, Otto. It is a small effort and I'll start it right now,
>> and report in a week or so.
>
> That's great, I am curious what you will find.
> I am going to raise mine to see if the problem will start occurring for
> me too (I had 14 and just increased it to 60).
>
and overnight....*poof*.....my drop down list vanished. I have just
reset it to 50 days and will add six items to it again, and let's see
what happens.
Otto de Voogd
Mine are still there today with 60.
William B. Lurie
William B. Lurie
> On Thu, 07 Sep 2006 07:18:49 -0400, William B. Lurie wrote:
>
>> Otto de Voogd wrote:
>>> On Wed, 06 Sep 2006 14:52:44 -0400, William B. Lurie wrote:
>>>> Okay, Otto. It is a small effort and I'll start it right now,
>>>> and report in a week or so.
>>> That's great, I am curious what you will find.
>>> I am going to raise mine to see if the problem will start occurring for
>>> me too (I had 14 and just increased it to 60).
>>>
>> Okay, Otto. I dropped my setting from 365 to 100 days yesterday,
>> and overnight....*poof*.....my drop down list vanished. I have just
>> reset it to 50 days and will add six items to it again, and let's see
>> what happens.
> Mine are still there today with 60.
I now have a more serious problem (or else I am doing
something wrong):
I go Tools>>Options>>Privacy>> and there is no *History* tab.
I have General,e-mail scams, Anti-Virus, Attachments, and Advanced.
What did I do to make it vanish?
What do I do to make it reappear?
gwtc
using? The default?
--
Best Singles Ad Ever Written . . . This has to be one of the best
singles ads ever printed. It is reported to have been listed in The
Atlanta Journal.
SINGLE BLACK FEMALE seeks male companionship, ethnicity unimportant.
I'm a very good looking girl who LOVES to play. I love long walks in
the woods, riding in your pickup truck, hunting, camping and fishing
trips, cozy winter nights lying by the fire. Candlelight dinners will
have me eating out of your hand. I'll be at the front door when you
get home from work, wearing only what nature gave me. Call (404)
xxx-6420 and ask for Daisy, I'll be waiting . . .
Answer:
Over 15,000 men found themselves talking to the Atlanta Humane Society
about an 8-week-old black Labrador retriever.
William B. Lurie
looked at that area. But, strangely, rebooting the system this time
caused History tab to reappear. I emphasize *this time* because I
must have rebooted ten times since that tab vanished and only now
did it reappear. I'm about to do a full virus scan to see if it
shows anything. Meanwhile, my history tab is set at 50 days and is
holding so far.
William B. Lurie
I said that 'History' tab had vanished. I shut down and started
up again and it reappeared, and was still set at 50.
Then I did a Virus Scan and the history, 12 URLs long, is now
empty. This is the only time I've seen history vanish so quickly, with
a known action in between.
Tomorrow I will repeat this test to see if it is reproducible.
Otto de Voogd
With my setting at 60, history is still there and my history tab is still
there too, though it hasn't been long enough to draw any conclusion just
yet.
When your history tab was gone, was there anything else missing, or did
you notice anything else that was different?
William B. Lurie
scrutinizing and I don't go there often so I might
not see peculiarities. I do see messages that I have
read showing up again as unread, and I believe someone in the
mozilla>support>thunderbird group commented on that, and
suggsted that the server might be having a problem. I will
rebuild my history list and keep on reporting. Two of us
reporting on this will carry more weight than one.
William B. Lurie
now for a couple of days, during which I have done a lot of
backups and rebuilds. As for anything looking different, of
course the History tab is still there, showing 50 days, and
I can't say that I see anything different when it does decide
to disappear. I will leave mine set at 50 until the list
(about ten in length) disappears again, as I am sure that it will.
Otto de Voogd
> Mine is set at 50, Otto, and has not dropped the places visited,
> now for a couple of days, during which I have done a lot of
> backups and rebuilds. As for anything looking different, of
> course the History tab is still there, showing 50 days, and
> I can't say that I see anything different when it does decide
> to disappear. I will leave mine set at 50 until the list
> (about ten in length) disappears again, as I am sure that it will.
I still haven't lost my history (set at 60 days).
William B. Lurie
> On Mon, 11 Sep 2006 04:32:12 -0400, William B. Lurie wrote:
>> Mine is set at 50, Otto, and has not dropped the places visited,
>> now for a couple of days, during which I have done a lot of
>> backups and rebuilds. As for anything looking different, of
>> course the History tab is still there, showing 50 days, and
>> I can't say that I see anything different when it does decide
>> to disappear. I will leave mine set at 50 until the list
>> (about ten in length) disappears again, as I am sure that it will.
>
> I still haven't lost my history (set at 60 days).
>
conclusion, but if mine goes a week at 50 without
collapsing, I'd say maybe I should go back to 100
and see what happens.
Otto de Voogd
Didn't you already loose them at 100 once?
William B. Lurie
> On Mon, 11 Sep 2006 04:32:12 -0400, William B. Lurie wrote:
>> Mine is set at 50, Otto, and has not dropped the places visited,
>> now for a couple of days, during which I have done a lot of
>> backups and rebuilds. As for anything looking different, of
>> course the History tab is still there, showing 50 days, and
>> I can't say that I see anything different when it does decide
>> to disappear. I will leave mine set at 50 until the list
>> (about ten in length) disappears again, as I am sure that it will.
>
> I still haven't lost my history (set at 60 days).
>
due to hard drives developing bad sectors, and had not
looked lately. Today I am back in the "I have no history tab"
mode. So I now must get my History tab back and start my part
of the test over again.
William B. Lurie
> On Mon, 11 Sep 2006 12:08:33 -0400, William B. Lurie wrote:
>
>> Otto de Voogd wrote:
>>> On Mon, 11 Sep 2006 04:32:12 -0400, William B. Lurie wrote:
>>>> Mine is set at 50, Otto, and has not dropped the places visited,
>>>> now for a couple of days, during which I have done a lot of
>>>> backups and rebuilds. As for anything looking different, of
>>>> course the History tab is still there, showing 50 days, and
>>>> I can't say that I see anything different when it does decide
>>>> to disappear. I will leave mine set at 50 until the list
>>>> (about ten in length) disappears again, as I am sure that it will.
>>> I still haven't lost my history (set at 60 days).
>>>
>> Well, I suppose that it is too soon to draw any
>> conclusion, but if mine goes a week at 50 without
>> collapsing, I'd say maybe I should go back to 100
>> and see what happens.
> Didn't you already loose them at 100 once?
it stayeds stable when set at 50. But now I have to
get a history tab and number all over again.
William B. Lurie
50 days and my list is still there. I had looked in the
wrong place for it. Despite all that I've done, it is at 50
and still there. If it stays a few more days, I will up it to
100 again to see if it will hold there.
Otto de Voogd
You could also try 90 (since you had the problem with 100 before).
William B. Lurie
> On Tue, 12 Sep 2006 21:05:05 -0400, William B. Lurie wrote:
>
>> William B. Lurie wrote:
>>> Otto de Voogd wrote:
>>>> On Mon, 11 Sep 2006 12:08:33 -0400, William B. Lurie wrote:
>>>>> Well, I suppose that it is too soon to draw any
>>>>> conclusion, but if mine goes a week at 50 without
>>>>> collapsing, I'd say maybe I should go back to 100
>>>>> and see what happens.
>>>> Didn't you already loose them at 100 once?
>>> Yes, then I dropped to 50 and for several days
>>> it stayeds stable when set at 50. But now I have to
>>> get a history tab and number all over again.
>> Correction! I looked in the wrong place. My history is set at
>> 50 days and my list is still there. I had looked in the
>> wrong place for it. Despite all that I've done, it is at 50
>> and still there. If it stays a few more days, I will up it to
>> 100 again to see if it will hold there.
> You could also try 90 (since you had the problem with 100 before).
hard drives and I don't want to abandon 50 until I feel
that it will really 'hold' with 50.
William B. Lurie
OOPS!!!! It is gone!!! Overnight. While set at 50 days.
With it, I notice another peculiarity which might be a symptom
of the same illness. When I click on the newsgroup at the
left, it comes up in *bold* type as it always does when
there are unread messages. But the number of unread messages
this morning was an unrealistic 443 messages, dating back
three days, when I know that I cleared all but this one
thread yesterday.
This is not really all that unusual, because in the past,
I would see it read a large number (say 125) opposite this
newsgroup name, and immediately change to the actual number,
say 25.
All in all, I find many peculiar characteristics of TB, and
I am certainly not going elsewhere. I just think that it's
a case of so many nice improvements being created and put
in place, that maybe it's inevitable that these 'glitches'
get installed at the same time.
I'm going to drop down to 25....on the theory that 120>>50
seemed to extend the staying time, maybe 25 would make it
stay even longer.
Lou
I think you are wasting your time. It is some kind of weird bug not
directly related to anything obvious. Mine will go for many months with
no problem and then one day GONE
As I said earlier for a while it was happening so often that I made a
script (batch file) to save the history each time I start FF. It cyles
around automatically after fifty opens. IIRC I have had to recover about
six times.
Lou
--
Lou
Please do something good for the world!
These folks have a system that uses the time your machine would be
idling showing a screen saver to do Medical and / or Cancer research.
Lou
Replying to myself because IT JUST HAPPENED.
Started FF. It blew up - I have no idea why, but MS WAS trying to do a
security update which did report it could not update. FF failed just as
the MS window popped up. I did not bother sending the report (never
do). Tried to restart FF (click the same icon I always use). Failed
again so I did the usual and re-booted my XP with SP2 and updates.
Reboot went OK. Started FF and when I typed cn into the location bar I
did not get the cnn drop downs I expected. Closed FF. Started it
again. Tried with something different. Same results - NO location
history. Went to my FFSAVS folder and saw the saves files go from over
10meg to a few thousand. Restored the last saved file to history.dat
and all is OK now. I have seen this before. When FF fails you have a
fair chance of losing history.dat - which is where your location
drop-down gets its info.
Otto de Voogd
Interesting, with my history set at 60 on one computer and 28 on the
other, neither has yet lost it's history (but then I changed
those settings recently). So if Lou's theory is true it could just be
luck... Although if it is related to windows, then I guess I won't suffer
this problem as I am using Linux. However I don't feel anything conclusive
can be said until I have had this setting for a longer period of time
without any loss (maybe 2 or 3 months).
It would be nice if we could find a value where this problem ceases
(although Lou has a workaround, most users won't be able to set something
like that up).
Lou
I do not think you will find a "value". Just watch very carefully for a
FF crash and then check history right away.
I would guess that FF closes the history.dat when it ends normally but
when the program blows up - for whatever reason - the close is not done.
I could suggest ways to fix the issue (been programming since 1964) but
am not about to get into that any more - RETIRED <vbg>
William B. Lurie
the chance that the number in the box could be
set to something that would result in success,
we're gathering data. Probably a waste......
They'll fix it in due time, I suppose, but it's good to
keep it alive.
William B. Lurie
in hex in the early 60s myself, but have used nothing
except APL since 1971. And this task is for the guys
who control the code, not us users. I'll watch what
you said about FF crashes.
Otto de Voogd
The reason I suspect there might be a value at which the problem ceases is
that I have not seen this problem happening to me. It's been about 1 year
since I switched to Linux and since then I haven't tried raising the
number of days kept in history either until recently to investigate
this problem (neither have I seen it happen on the rare occasion that I
boot into Windows).
I conclude from that that the problem doesn't happen when history is set
at 14. Unless crashes on Windows are the cause.
So I still think it's worth it for William to try lower values to see if
the problem might disappear, there is after all a chance that it would.
William B. Lurie
> On Fri, 15 Sep 2006 21:11:13 -0400, Lou wrote:
>
>> Otto de Voogd wrote:
>>> It would be nice if we could find a value where this problem ceases
>>> (although Lou has a workaround, most users won't be able to set something
>>> like that up).
>> I do not think you will find a "value". Just watch very carefully for a
>> FF crash and then check history right away.
>> I would guess that FF closes the history.dat when it ends normally but
>> when the program blows up - for whatever reason - the close is not done.
>> I could suggest ways to fix the issue (been programming since 1964) but
>> am not about to get into that any more - RETIRED <vbg>
>
> The reason I suspect there might be a value at which the problem ceases is
> that I have not seen this problem happening to me. It's been about 1 year
> since I switched to Linux and since then I haven't tried raising the
> number of days kept in history either until recently to investigate
> this problem (neither have I seen it happen on the rare occasion that I
> boot into Windows).
>
> I conclude from that that the problem doesn't happen when history is set
> at 14. Unless crashes on Windows are the cause.
>
> So I still think it's worth it for William to try lower values to see if
> the problem might disappear, there is after all a chance that it would.
>
for you, I can try that. But I'm at 25 and stable, and I plan
on not fooling around with my system for a whole week. If
25 holds, than I'd say, leave it at 25 for another week. And
if 25 doesn't hold, then I'd say, try 14.
Bill Lurie
William B. Lurie
This morning I just might have actually caused my drop-down list to
disappear. As well as I can reconstruct it, here is what I did:
Arose early, turned PC on, checked dropdown list. Was intact.
Read overnight e-mail, checked this thread for anything new.
Started Norton System Works, did Live Update, allowed it to
install 2 Anti-Virus definitions type updates.
In NSW, I did their OneButton Checkup, which does several
registry checks and similar things, and allowed it to correct
the 'errors' it found.
Did Start>>Programs>>Accessories>>System Tools>>Disk Cleanup and
allowed cleanup of about 48Meg , including compressing old files.
Went back and checked our drop-down history and it was *GONE*....
Obviously, in hindsight, I should have checked the drop-down after
every operation listed (and I don't think I omitted any from the list).
What I have to do next is add a dozen URLs to the list, reboot, check
that they're there, and then repeat my normal sequence of early
morning startup checks, looking at the dropdown list after each one.
Sadly, being a cynic, I don't expect to be able to repeat the
disappearance that I caused to happen this morning. But maybe I'll
be lucky this time. In a few hours I will have the time to repeat
the sequence...more carefully.....and documenting. Meanwhile, if any
of you would care to try something similar, perhaps we will learn more.
William B. Lurie
I did each operation I listed earlier, and checked the dropdown
list after each one, and I found that running NSW's OneButtonCheckup,
and allowing it to fix the errors it found, caused my list to vanish.
My next step, a bit later, will be to try to repeat the malfunction,
and, if repeatable, narrow down to see what part of that process
vauses it to happen. Anybody else using Norton System Works 2006 ...
please stand up and be counted, and try this test and report.
Lou
is an XP machine with all updates. I will watch closely next time MS
sends an update.
William B. Lurie
BEFORE I ran One Button Checkup, my drop-down list had eight
items in it. AFTER I ran One Button Checkup, they were *GONE*!!!!
Anybody out there who uses NSW's One ButtonCheckup?
If so, would you be so kind as to run a test such as
I did, and report the findings?
I appear to have narrowed down the culprit, at least on my Operating
System. I will now try to narrow it down further, and see if I can
find out which of the One Button Checkup tests is causing this
problem.
William B. Lurie
and have narrowed down which sections of One Button Checkup in
Norton System Works 2006 cause the drop-down list to disappear.
Either of these two segments will cause it to disappear:
Registry Scan, and Norton Cleanup.
I will now put my History days back to 365, and I'll try to remember
not to run those segments of OBC. If I have the complete cause
pinned down, my list shouldn't disappear again....for 365 days.
Again, corroboration of this would be much appreciated.
Otto de Voogd
Excellent piece of research, unfortunately I cannot corroborate this as I
am running Linux. Hopefully there are other people who can corroborate it.
But imho your current findings are certainly worth adding to Bugzilla.
William B. Lurie
You're right about Bugzilla, and MOZ/TB/FF should be improved so
that an external application, like OBC, can not intrude. But I
found the access to bugzilla far too complicated, and its terminology
too mysterious, when I tried once before. If some helpful soul wants
to pick it up and post it there from the info I supplied, I surely
have no objection!
Otto de Voogd
> Otto de Voogd wrote:
>>
>> Excellent piece of research, unfortunately I cannot corroborate this as I
>> am running Linux. Hopefully there are other people who can corroborate it.
>>
>> But imho your current findings are certainly worth adding to Bugzilla.
>>
> Thanks, Otto. I'm pleased if I can make a useful contribution.
> You're right about Bugzilla, and MOZ/TB/FF should be improved so
> that an external application, like OBC, can not intrude. But I
> found the access to bugzilla far too complicated, and its terminology
> too mysterious, when I tried once before. If some helpful soul wants
> to pick it up and post it there from the info I supplied, I surely
> have no objection!
OK, I will try to add it.
Alex
Have you configured Norton Cleanup? According to what I was able to
find on the web, Cleanup can be set to delete your browser history. I
don't use Norton, so I don't know what the defaults are, but you might
check to see what it is "cleaning". It sounds to me, from what you have
described, that Cleanup is deleting the history file.
If it is indeed set to delete the history, then OBC is not "intruding",
it is doing exactly what it is told to do. FF certainly cannot control
third party privacy software that specifically, intentionally deletes
the history file. If you do not want it to delete the history, you must
tell it that.
As to why it is disappearing after running the Registry Scan, I don't
have a clue there. I wasn't able to locate, on my WinXP machine, any
reference to FF history or history.dat in the registry. I'm not a
registry guru, but searching all fields for 'firefox', 'history', or
'history.dat' provided no hits pointing to FF related to history, that I
could find.
If the Registry Scan has a logging feature, it would be interesting to
see what exactly it is doing during its scan, to delete the history.
Only after you have addressed these two issues can you effectively test
the "disappearing list" problem. Of course the easiest way to address
them might be to disable them, if that is an option. As long as these
two utilities are in use, you can't say for sure that your disappearing
list problem lies entirely with FF.
--
Alex
Otto de Voogd
I have added it as a comment to this bug:
https://bugzilla.mozilla.org/show_bug.cgi?id=102519
I don't think it's possible to protect files against deletion or tampering
by other programs, so imo it's not something that can be fixed in Firefox.
It does however help knowing this is a possible cause when investigating
reported disappearances of history. There may also be other programs that
interfere in similar ways.
Is it possible for you, as a user of NSW to file a complaint with them?
William B. Lurie
what to Cleanup. I wasn't aware that it did. Thanks for posting the
note, Otto....and I did get Symantec into this, and their
solution was to uncheck those two boxes, in what One Button Check
actually does. In other words, you don't like what it cleans up?
Then don't use us for Clean Up. But I'll see if any refinements
exist.
Bill
William B. Lurie
are to perform the CleanUp or Don't Perform the CleanUp.
I am leaving it in the "Don't" mode for now.
Otto de Voogd
I have updated the Bugzilla ticket because in effect this may now be a
false alarm. But the good points are that, your problem of disappearing
history may now be solved and we have put our finger on a possible cause
for others to check when they experience similar problems. So let us know
how things are going over the next few days or weeks with your history.
I can report that I still have not lost my history with the higher
settings on both of my systems. One more thing is that a history file may
become very big if you set it at 365, this could affect performance, so
keep that in mind.
Lou
BUT (very big but)! I have *never* used Norton. I still loose history
on what appears to be a random basis at VERY irregular intervals.
Otto de Voogd
That is a very big BUT indeed.
Are you running anything else that may be clearing your history?
Some privacy protection software maybe?
William B. Lurie
> On Wed, 20 Sep 2006 15:10:56 -0400, Lou wrote:
>
>> Otto de Voogd wrote:
>>> On Wed, 20 Sep 2006 08:32:47 -0400, William B. Lurie wrote:
>>>
>>>> Okay, Alex. I checked the Options for that checkup. The options
>>>> are to perform the CleanUp or Don't Perform the CleanUp.
>>>> I am leaving it in the "Don't" mode for now.
>>> I have updated the Bugzilla ticket because in effect this may now be a
>>> false alarm. But the good points are that, your problem of disappearing
>>> history may now be solved and we have put our finger on a possible cause
>>> for others to check when they experience similar problems. So let us know
>>> how things are going over the next few days or weeks with your history.
>>>
>>> I can report that I still have not lost my history with the higher
>>> settings on both of my systems. One more thing is that a history file may
>>> become very big if you set it at 365, this could affect performance, so
>>> keep that in mind.
>>>
>> BUT (very big but)! I have *never* used Norton. I still loose history
>> on what appears to be a random basis at VERY irregular intervals.
>
> That is a very big BUT indeed.
> Are you running anything else that may be clearing your history?
> Some privacy protection software maybe?
>
good plan, and besides that.....I was lucky. You have to see what
programs are running in the background, some of which you aren't
even aware of. Things that work 'automatically', without telling
you about it. And see what you do *knowingly*. Many of those automatic
things work at night, so check it last thing at night and first
thing in the morning. These guys are great at doing you favors......
that you didn't need.
Lou
Nah. What I did was to make a couple of batch files. Main one does a
backup of the history.dat prior to running FF. Backups are .100 thru
.149. When batch sees it is over 149 a second batch clears oldest 30 or
so and starts over. When I realize something bad has happened I look at
my saves (which live in their own directory) to find where the size goes
from very large to very small and restore the last large one. Slight
PIA to restore, but has saved my butt at least 6 times in past two years.
As I posted earlier, I *think* the cause is when FF blows up for
whatever reason - which does not happen often.
Real shame is how easy an internal fix should be - as in when the file
is open and closed.
Alex
>> Alex is correct, *IF* NSW gives the user options as to
>> what to Cleanup. I wasn't aware that it did. Thanks for posting the
>> note, Otto....and I did get Symantec into this, and their
>> solution was to uncheck those two boxes, in what One Button Check
>> actually does. In other words, you don't like what it cleans up?
>> Then don't use us for Clean Up. But I'll see if any refinements
>> exist.
>>
>> Bill
> Okay, Alex. I checked the Options for that checkup. The options
> are to perform the CleanUp or Don't Perform the CleanUp.
> I am leaving it in the "Don't" mode for now.
Hmm, very poor choice on their part, then, IMO. Is there perhaps
another configuration menu somewhere, that allows you to select what
types of information it will delete?
I looked at their website, in the support area, & it was, to put it
politely, less than useful.
--
Alex