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Firefox Update Wipes Out All Bookmarks -- Again...

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Roger

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May 31, 2007, 1:34:09 PM5/31/07
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The Firefox 2.0.0.4 update has once again wiped out all the bookmarks on
my wife's Windows/XP PC. This has happened with nearly (maybe every)
update since the early 1.5 days. I have a Windows/XP system as well and
the problem does not occur on my PC.

I have learned how to recover the bookmarks from the backup copy. I am
even good at it :-).

A few versions ago, I un-installed Firefox from her PC, deleted the
entire \Docs and Settings\MyName\Application Data\Mozilla directory
structure, reinstalled Firefox, and re-imported all her bookmarks from IE.

I suspect there is something within her bookmarks that causes this
problem to happen with every update. Like most people, she has perhaps
1,000 bookmarks. What should I be looking for?

Or can someone offer a different explanation as to why this is happening
and a permanant fix?

Roger

EE

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May 31, 2007, 2:37:31 PM5/31/07
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Permanent fix - if automatic updates are causing problems, stop doing
automatic updates and do them manually. Maybe the timing of the update
was unfortunate, and clashed with something already being done with the
browser.

squaredancer

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May 31, 2007, 2:45:25 PM5/31/07
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On 31/05/2007 19:34, CET - what odd quirk of fate caused Roger to
generate the following:? :
as you say this happens "every" update - the bet is on, that you allow
the updates to create a new profile ????? Yes, feeling guilty???

DO NOT click gaily away on the "continue" button but read what the
installation is going to do!

reg


David McRitchie

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May 31, 2007, 2:46:40 PM5/31/07
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"Roger" <crosseye...@cox.net> wrote in message news:sq6dnQuRap-OmsLb...@mozilla.org...

Hi Roger,
Do you have an extra profile that you did not know about.
from Windows START, Run type in
firefox.exe -p to bring up a choice of profiles or create one

You are probably already familiar with
http://kb.mozillazine.org/Lost_bookmarks
check out prevention and bug problems
bookmarks lost when upgrading Firefox
https://bugzilla.mozilla.org/show_bug.cgi?id=284099
--
David McRitchie, most questions have been asked before.
Firefox customizations/extensions notes, see
http://www.mvps.org/dmcritchie/firefox/firefox.htm


squaredancer

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May 31, 2007, 3:07:45 PM5/31/07
to
On 31/05/2007 20:46, CET - what odd quirk of fate caused David
McRitchie to generate the following:? :

> "Roger" <crosseye...@cox.net> wrote in message news:sq6dnQuRap-OmsLb...@mozilla.org...
>
>> The Firefox 2.0.0.4 update has once again wiped out all the bookmarks on
>> my wife's Windows/XP PC. This has happened with nearly (maybe every)
>> update since the early 1.5 days. I have a Windows/XP system as well and
>> the problem does not occur on my PC.
>>
>> I have learned how to recover the bookmarks from the backup copy. I am
>> even good at it :-).
>>
>> A few versions ago, I un-installed Firefox from her PC, deleted the
>> entire \Docs and Settings\MyName\Application Data\Mozilla directory
>> structure, reinstalled Firefox, and re-imported all her bookmarks from IE.
>>
>> I suspect there is something within her bookmarks that causes this
>> problem to happen with every update. Like most people, she has perhaps
>> 1,000 bookmarks. What should I be looking for?
>>
>> Or can someone offer a different explanation as to why this is happening
>> and a permanant fix?
>>
>
> Hi Roger,
> Do you have an extra profile that you did not know about.
> from Windows START, Run type in
> firefox.exe -p to bring up a choice of profiles or create one
>
> You are probably already familiar with
> http://kb.mozillazine.org/Lost_bookmarks
> check out prevention and bug problems
>

this page has bee "visited" more that 428600 times - assuming that one
half of those visitors has lost Bookmark gives FF a good batting average
- and the dev very low grades!
(Statistic see very bottom of page)

> bookmarks lost when upgrading Firefox
> https://bugzilla.mozilla.org/show_bug.cgi?id=284099
>

that bug, David.... only been there since Feb 2005... nowhere near long
enough for a dev to have noticed yet!

reg

Roger

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May 31, 2007, 9:37:09 PM5/31/07
to
David McRitchie wrote:
> "Roger" <crosseye...@cox.net> wrote in message news:sq6dnQuRap-OmsLb...@mozilla.org...
>> The Firefox 2.0.0.4 update has once again wiped out all the bookmarks on
>> my wife's Windows/XP PC. This has happened with nearly (maybe every)
>> update since the early 1.5 days. I have a Windows/XP system as well and
>> the problem does not occur on my PC.
>>
>> I have learned how to recover the bookmarks from the backup copy. I am
>> even good at it :-).
>>
>> A few versions ago, I un-installed Firefox from her PC, deleted the
>> entire \Docs and Settings\MyName\Application Data\Mozilla directory
>> structure, reinstalled Firefox, and re-imported all her bookmarks from IE.
>>
>> I suspect there is something within her bookmarks that causes this
>> problem to happen with every update. Like most people, she has perhaps
>> 1,000 bookmarks. What should I be looking for?
>>
>> Or can someone offer a different explanation as to why this is happening
>> and a permanant fix?
>
> Hi Roger,
> Do you have an extra profile that you did not know about.
> from Windows START, Run type in
> firefox.exe -p to bring up a choice of profiles or create one

The only profile showing on my wife's PC and my PC is "default".

>
> You are probably already familiar with
> http://kb.mozillazine.org/Lost_bookmarks

Right, None of those appear to apply to my situation. The bookmarks are
there. My wife is quietly working away. Firefox, pops up a message
saying the update 2.0.0.4 is available, do you want to apply now or
should I interrupt you again later? Wife calls me, what should I do?
Well, do I want to fix it now or be interrupted again later? I go to
her PC and click now. Firefox stops itself, updates itself, empties the
bookmarks, and restarts. No bookmarks.

A few hours later, Firefox on my PC asks the same question, I answer the
same, my bookmarks are retained. No problem.

> check out prevention and bug problems
> bookmarks lost when upgrading Firefox
> https://bugzilla.mozilla.org/show_bug.cgi?id=284099

The above is an accurate description of the problem. My guess is that
somewhere in the update program there is a function that reads the old
bookmark file, pukes, and replaces it with a empty bookmark file. The
update program is finicky, and does not accept what is OK with the
Firefox Import function and Firefox.

If the update program wants to replace the bookmarks file, it should
ask. Do you want to empty the bookmarks file or keep running 2.0.0.3?
It is my personal data, I wouldn't give permission to overwrite it. Is
that hard to do?

Roger

Ron Hunter

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Jun 4, 2007, 8:33:41 PM6/4/07
to

The bookmarks should NEVER be affected by ANY program update, or even
uninstall. They are not involved in any way with the normal process of
program updates. I can only suggest that you try a new profile in case
something has become corrupt in the profile that is causing this kind of
trouble.
I have don't literally thousands of updates (testing), and have never
had a loss of bookmarks during an update.


--
Ron Hunter rphu...@charter.net

Message has been deleted

audre...@gmail.com

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Dec 2, 2014, 5:33:39 PM12/2/14
to mozilla-sup...@lists.mozilla.org
12-2-14
I just downloaded the new improved browser and it wiped out all my email. It's not bookmarks that upsets me, it's how I pay bills. This is the worst possible timing. Double crises in my life and now this. I hope my husband can work magic. He's bound to throttle me since the crises fall harder on him.
Audrey

geo

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Dec 2, 2014, 7:03:47 PM12/2/14
to mozilla-sup...@lists.mozilla.org


On 12/02/2014 02:14 PM, audre...@gmail.com wrote:
<>

> 12-2-14
> I just downloaded the new improved browser and it wiped out
> all my email. It's not bookmarks that upsets me, it's how I pay
> bills. This is the worst possible timing. Double crises in my life
> and now this. I hope my husband can work magic. He's bound to
> throttle me since the crises fall harder on him.
> Audrey

that it sadden.

rules to follow:

backup regularly.
backup before update or upgrade.

if you are a ms user, fess up to your husband, because there
is a directory that has auto backups in it,if it is turned on.


--

peace out.

in a world with out fences, who needs gates.

tc,hago.

g
..

Peter Holsberg

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Dec 2, 2014, 7:06:49 PM12/2/14
to support...@lists.mozilla.org
audre...@gmail.com wrote on 12/2/2014 3:14 PM:
>
> 12-2-14
> I just downloaded the new improved browser and it wiped out all my email.


How does a browser affect emails???
Message has been deleted

geo

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Dec 2, 2014, 7:49:53 PM12/2/14
to mozilla-sup...@lists.mozilla.org


On 12/02/2014 06:06 PM, Peter Holsberg wrote:
> audre...@gmail.com wrote on 12/2/2014 3:14 PM:
>>
>> 12-2-14
>> I just downloaded the new improved browser and it wiped out all my
>> email. It's not bookmarks that upsets me, it's how I pay bills.
>> This is the worst possible timing. Double crises in my life and now
>> this. I hope my husband can work magic. He's bound to throttle me
>> since the crises fall harder on him.
>
> How does a browser affect emails???

that thought came to me also and why i mentioned 'auto backup'.

being that Audrey is using gmail, it might be that along with browser,
she lost stored passwords for gmail and her bank.

so my questions to Audrey now are;

Audrey, will you please give more details about what happened?

neither an update or upgrade should not change your bookmarks because
they are in your personal profile, knowing that they do, why did you
not make backups before update or upgrade?

because of your problems with updates and upgrades, you should give
thought to back up everything you want to save, reformat drive,
install fresh ms.

in last couple of months, i read an article, linked from yahoo news,
that ms was designing it's new software to screw with mozilla
software. it is possible that this is what is happening to you.

WaltS48

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Dec 2, 2014, 8:53:08 PM12/2/14
to mozilla-sup...@lists.mozilla.org
Really? You searched for a 7 year old thread to report a different problem?

What operating system?

What version of Firefox?

What Web mail account? Did you contact support at the Web mail site, ask
if they had a problem with their servers and could they restore a backup
of your account?

Ron Hunter

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Dec 3, 2014, 6:42:05 AM12/3/14
to mozilla-sup...@lists.mozilla.org
A new version of Firefox wiped you email? Last time I looked, Firefox
was a BROWSER, with no email feature, except accessing a website. If
something went wrong with Firefox, it wouldn't affect your website.
Look for another cause.

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