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Peter Lawson

unread,
Jan 1, 2009, 6:54:27 AM1/1/09
to support...@lists.mozilla.org
If, for whatever reason, FF cannot access a site of one's choice, a
large banner appears with possible reasons and invites one to 'Try
Again'. If I do not wish to try again, how do I get rid of this banner?

--
Peter Lawson
Cape Town: 021-797-4493
France 06 18 28 96 43

Message has been deleted

»Q«

unread,
Jan 1, 2009, 7:33:56 AM1/1/09
to
In <news:mailman.497.123081087...@lists.mozilla.org>,
Peter Lawson <law...@telkomsa.net> wrote:

> If, for whatever reason, FF cannot access a site of one's choice, a
> large banner appears with possible reasons and invites one to 'Try
> Again'. If I do not wish to try again, how do I get rid of this
> banner?

Use the back button to get back to the page you were on. Or just close
the tab if you don't want to go back.

--
»Q«
Kleeneness is next to Gödelness.

Peter Lawson

unread,
Jan 2, 2009, 1:14:17 AM1/2/09
to support...@lists.mozilla.org
My home page is about:blank. If the elusive site is the first one I try
to access, there is no tab and no back button. But, as so often happens,
I discovered the solution - click on the Home icon.

But please try to access www.easyconnect.fr. FF 3.0.5 gives me a message
that a *file* cannot be found! IE7, via Live Search, offers 3 possible
locations - but none of these can be accessed. It seems a bit strange,
because easynet.fr is one of my mail service providers and my e-mail is
still flowing.

Incidentally, I believe easyconnect.fr is part of the easynet group.

Fox on the run

unread,
Jan 2, 2009, 7:56:25 AM1/2/09
to
<snip>

> My home page is about:blank. If the elusive site is the first one I try
> to access, there is no tab and no back button. But, as so often happens,
> I discovered the solution - click on the Home icon.
>
> But please try to accesswww.easyconnect.fr. FF 3.0.5 gives me a message

> that a *file* cannot be found! IE7, via Live Search, offers 3 possible
> locations - but none of these can be accessed. It seems a bit strange,
> because easynet.fr is one of my mail service providers and my e-mail is
> still flowing.
>
> Incidentally, I believe easyconnect.fr is part of the easynet group.
>
> --
> Peter Lawson
> Cape Town: 021-797-4493
> France 06 18 28 96 43

The website is hosted on a web server. Email is hosted on an email
server. So a website can be down while an email server is still up.

JB

»Q«

unread,
Jan 2, 2009, 11:40:52 AM1/2/09
to
In <news:mailman.532.123087687...@lists.mozilla.org>,
Peter Lawson <law...@telkomsa.net> wrote:

> But please try to access www.easyconnect.fr. FF 3.0.5 gives me a
> message that a *file* cannot be found! IE7, via Live Search, offers 3
> possible locations - but none of these can be accessed. It seems a
> bit strange, because easynet.fr is one of my mail service providers
> and my e-mail is still flowing.

I get

Address Not Found

Firefox can't find the server at www.easyconnect.fr.

Wait, they have just changed something while I was typing this. Now I
get redirected to <http://www.easynet.com/fr/fr/>. My guess is they
are having trouble with the easyconnect.fr web server and have just
managed to get it to redirect while they work on the problem.

> It seems a bit strange, because easynet.fr is one of my mail service
> providers and my e-mail is still flowing.

The mail server(s) for a domain are usually somewhere different than
the web server. In this case, they're at a different domain, as you
say, easynet.fr.

$ host easyconnect.fr
easyconnect.fr mail is handled by 10 mx4.mail.easynet.fr.
easyconnect.fr mail is handled by 5 filter-fr.mail.easynet.fr.
easyconnect.fr mail is handled by 10 mx3.mail.easynet.fr.

This means that if you tried to send mail to somebody @easyconnect.fr,
it would be deliverd to one of those easynet.fr subdomains.

Peter Lawson

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Jan 2, 2009, 2:20:37 PM1/2/09
to support...@lists.mozilla.org
Thanks, ?Q?, for your help and interest. It's still a puzzle to me why
*my* FF looks for a file - have I got something configured incorrectly?

g

unread,
Jan 4, 2009, 11:05:08 AM1/4/09
to Firefox user help
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Peter Lawson wrote:

> Thanks, ?Q?, for your help and interest. It's still a puzzle to me why
> *my* FF looks for a file - have I got something configured incorrectly?

i believe that by default, a browser looks for 'index.htm' or
'index.html'.

what ever else it is set to look for, i can not say for sure,
as i have never looked for such info. possibly a page with site
name or 'default' with extension of '.htm', '.html', '.css'.

if you set firefox to 'always show the tab bar' and you get a
'page load error' clicking 'x' in tab will clear page.

peace out.

tc,hago.

g
.

****
in a free world without fences, who needs gates.
**
to mess up a linux box, you need to work at it;
to mess up an ms windows box, you just need to *look at* it.
**
learn linux:
'Rute User's Tutorial and Exposition' http://rute.2038bug.com/index.html.gz
'The Linux Documentation Project' http://www.tldp.org/
'LDP HOWTO-index' http://www.tldp.org/HOWTO/HOWTO-INDEX/index.html
'HowtoForge' http://howtoforge.com/
****
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David McRitchie

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Jan 4, 2009, 11:40:42 AM1/4/09
to
"g" <gel...@bellsouth.net> wrote in message news:mailman.673.123108514...@lists.mozilla.org...

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Peter Lawson wrote:
>
>> Thanks, ?Q?, for your help and interest. It's still a puzzle to me why
>> *my* FF looks for a file - have I got something configured incorrectly?
>
> i believe that by default, a browser looks for 'index.htm' or
> 'index.html'.

Makes for less characters for a url, and in bookmarks, and in print.
Space in a bookmarks file is not a consideration any more, particularly
when they store favicons.

If you just specify a directory, browsers will look for the following
in order (not sure if this is the exact order).
sindex.html, sindex.htm, index.html, index.htm
Having such a file also keeps the directory out of direct viewing unless
on your local machine.

Jay Garcia

unread,
Jan 4, 2009, 11:45:49 AM1/4/09
to
On 04.01.2009 10:05, g wrote:

--- Original Message ---

> Peter Lawson wrote:
>
>> Thanks, ?Q?, for your help and interest. It's still a puzzle to me why
>> *my* FF looks for a file - have I got something configured incorrectly?
>
> i believe that by default, a browser looks for 'index.htm' or
> 'index.html'.
>
> what ever else it is set to look for, i can not say for sure,
> as i have never looked for such info. possibly a page with site
> name or 'default' with extension of '.htm', '.html', '.css'.

>
> peace out.
>
> tc,hago.
>
> g

The browser doesn't look for anything other than the domain typed into
the URL location window. After that it is up to the server configuration
file, for example in Apache it is HTTPD.CONF and whatever the index file
is configured for. Could be index.html, htm or welcome.htm, html or even
default.htm, html or whatever else.

--
Jay Garcia - Netscape/Flock Champion
www.ufaq.org
Netscape - Flock - Firefox - Thunderbird - Seamonkey Support

Lon Stowell

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Jan 4, 2009, 12:36:59 PM1/4/09
to
g wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Peter Lawson wrote:
>
>> Thanks, ?Q?, for your help and interest. It's still a puzzle to me why
>> *my* FF looks for a file - have I got something configured incorrectly?
>
> i believe that by default, a browser looks for 'index.htm' or
> 'index.html'.

The webserver controls this. If you ask for a general website or a
directory, the config on the webserver controls what that server will
serve up if that file exists in the directory. Typical default pages
are index.htm(l), home.htm(l), and for some configs a readme.htm(l) or
readme.txt to be served with a directory listing. However, it could
just as well be fubar.php, mydefault.pl, or yuck.cobol

Peter Lawson

unread,
Jan 4, 2009, 1:36:16 PM1/4/09
to support...@lists.mozilla.org
On 04/01/2009 g wrote:
>
> Peter Lawson wrote:
>
> > > Thanks, ?Q?, for your help and interest. It's still a puzzle to
> me why
> > > *my* FF looks for a file - have I got something configured
> incorrectly?
>
> i believe that by default, a browser looks for 'index.htm' or
> 'index.html'.
>
> what ever else it is set to look for, i can not say for sure,
> as i have never looked for such info. possibly a page with site
> name or 'default' with extension of '.htm', '.html', '.css'.
>
> if you set firefox to 'always show the tab bar' and you get a
> 'page load error' clicking 'x' in tab will clear page.
>
I should have made it clear that FF looks for a file *on my C:* *drive.*
It is this behaviour whch seems strange to me.

Jay Garcia

unread,
Jan 4, 2009, 1:55:20 PM1/4/09
to
On 04.01.2009 10:40, David McRitchie wrote:

--- Original Message ---

If an index file is not appended to the URL then the server
configuration will serve whatever is included in the conf file, Apache
or otherwise. However, if you add index.html and the index file is
default.htm then you'll get a 404 error. Most of those days are gone
however as index.html is the standard.

Jay Garcia

unread,
Jan 4, 2009, 1:59:08 PM1/4/09
to
On 04.01.2009 12:36, Peter Lawson wrote:

--- Original Message ---

What makes you use the browser to look for a file on your local system?

That convention would be:

file:///<path to your file>

for example.

David McRitchie

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Jan 4, 2009, 4:37:36 PM1/4/09
to
"Jay Garcia"
> What makes you use the browser to look for a file on your local system?
> That convention would be:
> file:///<path to your file>

Whether path is c:\mysite\firefox.htm
addressed in browsers as file:///c:/mysite/firefox.htm
or the path is http://www.mvps.org/dmcritchie/firefox/firefox.htm

addressed in html as <a href="firefox.htm">Firefox Customizations (Notes)</a>
if you knock of the filename on the local computer you see index,
on the server as a user you would not see the index, but another file.
What's on the internet is copy not the original. I use local files to
view my stuff.

home.html would seem more like something used by AOL than
normal server conventions for a missing filename before displaying
a 404 type message. home.html used to be used so that you could
see the directory, but a user wouldn't normally have more than one
home file such as in subdirectories.

Jay Garcia

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Jan 4, 2009, 4:54:02 PM1/4/09
to
On 04.01.2009 15:37, David McRitchie wrote:

--- Original Message ---

I think of "file" as something like a text file or a .doc. When I think
of a web page I think of page.htm or page.html. Since the user said
"file" that's what I assumed. "File" can also mean a .html page if the
user doesn't have a local server set up, like xxamp for instance.

»Q«

unread,
Jan 4, 2009, 5:05:54 PM1/4/09
to
On Sun, 04 Jan 2009 20:36:16 +0200
Peter Lawson <law...@telkomsa.net> wrote:

> I should have made it clear that FF looks for a file *on my C:*
> *drive.* It is this behaviour whch seems strange to me.

I think that happened because their server was screwy at the time and
*was* redirecting to a local file path. But things were changed on
their end before I tried it, so I can't be sure.

--
»Q« /"\
ASCII Ribbon Campaign \ /
against html e-mail X
<http://asciiribbon.org/> / \

Peter Lawson

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Jan 5, 2009, 1:02:43 AM1/5/09
to support...@lists.mozilla.org
On 04/01/2009 Jay Garcia wrote wrote:
<snip>

> What makes you use the browser to look for a file on your local
> system?
>
> That convention would be:
>
> file:///<path to your file>
>
> for example.
>
I type www.easyconnect.fr into the URL entry field at the top of the
screen (Location Bar?) and then click on the green -> arrow. Up comes
the banner saying:
File not found
Firefox can't find the file at
jar:file:///C:/Program%20Files/Mozilla%20Firefox/chrome/en-US.jar!/locale/browser-region/region.propertieswww.easyconnect.fr

This morning IE7 says "Cannot display the web page" although previously
it offered me three possibilities (none of which it could display).

Why the different behaviour, which in the case of FF seems very strange?

Alex K.

unread,
Jan 5, 2009, 7:30:33 AM1/5/09
to
Jay Garcia wrote:
> On 04.01.2009 10:05, g wrote:
>
> --- Original Message ---
>
>> Peter Lawson wrote:
>>
>>> Thanks, ?Q?, for your help and interest. It's still a puzzle to me why
>>> *my* FF looks for a file - have I got something configured incorrectly?
>> i believe that by default, a browser looks for 'index.htm' or
>> 'index.html'.
>>
>> what ever else it is set to look for, i can not say for sure,
>> as i have never looked for such info. possibly a page with site
>> name or 'default' with extension of '.htm', '.html', '.css'.
>
>> peace out.
>>
>> tc,hago.
>>
>> g
>
> The browser doesn't look for anything other than the domain typed into
> the URL location window. After that it is up to the server configuration
> file, for example in Apache it is HTTPD.CONF and whatever the index file
> is configured for. Could be index.html, htm or welcome.htm, html or even
> default.htm, html or whatever else.
>
Just to add a bit, to what you said.

The default Apache server config, as shipped by Apache, lists only
index.html. Of course, the server admin has complete control over this,
so, as you said, it could be set to anything, including multiple files,
which is quite common.

A web hosting provider will, undoubtedly, add variations of this,
depending on the services they provide, i.e., php, cgi, asp, jsp, etc.
Packaged 'all-in-one' servers, such as XAMP, as well as Linux distro
packages, may also ship with a modified configuration.

Additionally, the server will look for the specified files in the order
they are listed in the config file. So, if it lists, say:

DirectoryIndex index.html index.php

and (for some reason) you have both files in the directory, Apache will
always serve index.html, unless index.php (or some other page in the
directory) is specified in the URL.

http://httpd.apache.org/docs/2.2/mod/mod_dir.html#directoryindex

Never played with IIS, so I'm not familiar with its configuration
scheme, but I assume that it probably has a similar option.

--
Alex K.

Jay Garcia

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Jan 5, 2009, 8:20:45 AM1/5/09
to
On 05.01.2009 00:02, Peter Lawson wrote:

--- Original Message ---

Clicking on the link in FF 3.0.5, produces this:

Address Not Found

Firefox can't find the server at www.easyconnect.fr.

Big difference than "File not found".

Jay Garcia

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Jan 5, 2009, 8:26:13 AM1/5/09
to

--- Original Message ---

That is correct regarding the Apache conf file. However, if there are
two index files in the root path, Apache normally will produce a page
giving you a choice.

»Q«

unread,
Jan 5, 2009, 8:45:44 AM1/5/09
to
In <news:mailman.726.123113539...@lists.mozilla.org>,
Peter Lawson <law...@telkomsa.net> wrote:

> I type www.easyconnect.fr into the URL entry field at the top of the
> screen (Location Bar?) and then click on the green -> arrow. Up comes
> the banner saying:
> File not found
> Firefox can't find the file at
> jar:file:///C:/Program%20Files/Mozilla%20Firefox/chrome/en-US.jar!/locale/browser-region/region.propertieswww.easyconnect.fr
>
> This morning IE7 says "Cannot display the web page" although
> previously it offered me three possibilities (none of which it could
> display).
>
> Why the different behaviour, which in the case of FF seems very
> strange?

www.easyconnect.fr doesn't resolve, so Firefox should just be
displaying its normal "Firefox can't find the server..." message. Do
you get the same weird error if you try it in safe mode?

Peter Lawson

unread,
Jan 5, 2009, 9:45:13 AM1/5/09
to support...@lists.mozilla.org
On 05/01/2009 ?Q? wrote:
> Peter Lawson <law...@telkomsa.net> wrote:
> > > I type www.easyconnect.fr into the URL entry field at the top of
> the
> > > screen (Location Bar?) and then click on the green -> arrow. Up
> comes
> > > the banner saying:
> > > File not found
> > > Firefox can't find the file at
> > >
> jar:file:///C:/Program%20Files/Mozilla%20Firefox/chrome/en-US.jar!/locale/browser-region/region.propertieswww.easyconnect.fr
> > >
> > > This morning IE7 says "Cannot display the web page" although
> > > previously it offered me three possibilities (none of which it
> could
> > > display).
> > >
> > > Why the different behaviour, which in the case of FF seems very
> > > strange?
>
> www.easyconnect.fr doesn't resolve, so Firefox should just be
> displaying its normal "Firefox can't find the server..." message. Do
> you get the same weird error if you try it in safe mode?
>
No - it behaves correctly in Safe Mode.

My only Add-ons were:
Ask Toolbar for Firefox
DownThemAll
FireFTP
Java Quick Starter

I disabled the Ask Toolbar (don't really know how or why I got it), and
the problem went away.

Thanks to all for your interest - hope this will help someone else some day.

David McRitchie

unread,
Jan 5, 2009, 10:09:37 AM1/5/09
to
"Peter Lawson"
> I disabled the Ask Toolbar (don't really know how or why I got it), and
> the problem went away.
>
> Thanks to all for your interest - hope this will help someone else some day.

Great. that you solved your problem. Sure seems like we've gone through
other recent threads with the same apparent cause. I avoid anything with
the word "Toolbar" in an extension name myself, and in fact have no extension
with "Toolbar" in it's name. (I just checked my Infolister listing)

"Ask Toolbar" is bundled several applications, and you would have to refuse
it during the install of any of the following: (probably some ISPs as well)
Zone Alarm, Comodo Firewall Pro, Nero Burning Rom, Webroot SpySweeper

The list of unexpected software installs at
http://blog.malwareteks.com/tag/bundled-software/
looked so good that I did not continue looking through the rest of my
Google search: ask.toolbar avg installed OR bundled
Also always make a point of looking at http://kb.mozillazine.org/Problematic_extensions

--
HTH,
David McRitchie, extensions I use are briefly documented on my site
Firefox Custom: http://www.mvps.org/dmcritchie/firefox/firefox.htm

Jay Garcia

unread,
Jan 5, 2009, 7:26:25 PM1/5/09
to
On 05.01.2009 09:09, David McRitchie wrote:

--- Original Message ---

> "Peter Lawson"
>> I disabled the Ask Toolbar (don't really know how or why I got it),
>> and the problem went away.
>>
>> Thanks to all for your interest - hope this will help someone else
>> some day.
>
> Great. that you solved your problem. Sure seems like we've gone
> through other recent threads with the same apparent cause. I avoid
> anything with
> the word "Toolbar" in an extension name myself, and in fact have no
> extension with "Toolbar" in it's name. (I just checked my Infolister
> listing)
>
> "Ask Toolbar" is bundled several applications, and you would have to refuse
> it during the install of any of the following: (probably some ISPs as
> well)
> Zone Alarm, Comodo Firewall Pro, Nero Burning Rom, Webroot SpySweeper
>
> The list of unexpected software installs at
> http://blog.malwareteks.com/tag/bundled-software/ looked so good that
> I did not continue looking through the rest of my Google search:
> ask.toolbar avg installed OR bundled
> Also always make a point of looking at
> http://kb.mozillazine.org/Problematic_extensions
>

www.easyconnect.fr is a non-existent site. However www.easy-connect.fr is.

Alex K.

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Jan 6, 2009, 4:55:14 AM1/6/09
to
Jay Garcia wrote:
> On 05.01.2009 06:30, Alex K. wrote:
>>
>> Additionally, the server will look for the specified files in the order
>> they are listed in the config file. So, if it lists, say:
>>
>> DirectoryIndex index.html index.php
>>
>> and (for some reason) you have both files in the directory, Apache will
>> always serve index.html, unless index.php (or some other page in the
>> directory) is specified in the URL.
>
> That is correct regarding the Apache conf file. However, if there are
> two index files in the root path, Apache normally will produce a page
> giving you a choice.
>
Interesting, thanks. I've never tried/encountered it, I was just going
by the docs.

Of course, now I'm going to have to play with it, on the other box,
later. You know what they say about cats, curiosity, etc. ;-)

--
Alex K.

Message has been deleted

g

unread,
Jan 7, 2009, 11:21:36 AM1/7/09
to Firefox user help
Peter Lawson wrote:

> I should have made it clear that FF looks for a file *on my C:* *drive.*
> It is this behaviour whch seems strange to me.

not really strange, as ff is set that way in 'preferences > main > startup'.


peace out.

tc,hago.

g
.

****
in a free world without fences, who needs gates.
**
to mess up a linux box, you need to work at it;
to mess up an ms windows box, you just need to *look at* it.
**
learn linux:
'Rute User's Tutorial and Exposition' http://rute.2038bug.com/index.html

signature.asc

cleo...@live.co.uk

unread,
Jan 7, 2009, 7:03:23 PM1/7/09
to
On Jan 5, 2:02 pm, Peter Lawson <laws...@telkomsa.net> wrote:
> On 04/01/2009 Jay Garcia wrote wrote:
> <snip>> What makes you use the browser to look for a file on your local
> > system?
>
> > That convention would be:
>
> > file:///<path to your file>
>
> > for example.
>
> I typewww.easyconnect.frinto the URL entry field at the top of the

> screen (Location Bar?) and then click on the green -> arrow. Up comes
> the banner saying:
> File not found
> Firefox can't find the file at
> jar:file:///C:/Program%20Files/Mozilla%20Firefox/chrome/en-US.jar!/locale/browser-region/region.propertieswww.easyconnect.fr
>
> This morning IE7 says "Cannot display the web page" although previously
> it offered me three possibilities (none of which it could display).
>
> Why the different behaviour, which in the case of FF seems very strange?
>
> --
> Peter Lawson
> Cape Town: 021-797-4493
> France 06 18 28 96 43

I had the same problem with many websites, other people too. Although
nobody seems to know why, there is this answer which I stumbled upon:
http://www.neowin.net/forum/index.php?showtopic=706138

Jay Garcia

unread,
Jan 7, 2009, 7:27:32 PM1/7/09
to
On 07.01.2009 18:03, cleo...@live.co.uk wrote:

--- Original Message ---

The problem in this case is that easyconnect.fr doesn't exist. The
correct url is www.easy-connect.fr

»Q«

unread,
Jan 7, 2009, 7:41:24 PM1/7/09
to
On Wed, 07 Jan 2009 18:27:32 -0600
Jay Garcia <J...@JayNOSPAMGarcia.com> wrote:

> On 07.01.2009 18:03, cleo...@live.co.uk wrote:
>
> > On Jan 5, 2:02 pm, Peter Lawson <laws...@telkomsa.net> wrote:

> >> I typewww.easyconnect.frinto the URL entry field at the top of the
> >> screen (Location Bar?) and then click on the green -> arrow. Up
> >> comes the banner saying:
> >> File not found
> >> Firefox can't find the file at
> >> jar:file:///C:/Program%20Files/Mozilla%20Firefox/chrome/en-US.jar!/locale/browser-region/region.propertieswww.easyconnect.fr

> > I had the same problem with many websites, other people too.
> > Although nobody seems to know why, there is this answer which I
> > stumbled upon:
> > http://www.neowin.net/forum/index.php?showtopic=706138
>
> The problem in this case is that easyconnect.fr doesn't exist. The
> correct url is www.easy-connect.fr

The problem was that Peter was getting that weird error instead of the
error message Firefox is supposed to give when a site can't be found.

The fix that worked for Peter is the same one given in that neowin.net
thread -- remove the Ask toolbar extension.

Jay Garcia

unread,
Jan 7, 2009, 8:23:15 PM1/7/09
to
On 07.01.2009 18:41, »Q« wrote:

--- Original Message ---

The part I was replying to:

> This morning IE7 says "Cannot display the web page" although
> previously it offered me three possibilities (none of which it could
> display).

Which gave me the impression that the URL was incorrect to begin with as
opposed to the correct URL. A bit confusing.

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