On Thu, Oct 6, 2011 at 6:00 PM, Ron Hunter <
rphu...@charter.net> wrote:
> Funny, I ran FF7 beta for a long time with no sync problems, and I am
> running FF8 beta with no sync problems other than an overloaded server. You
> can't blame FF for Mozilla's sync server being overloaded. That's like
> blaming your car because you don't have a 10 car garage.
That made me LOL. Although a more accurate car analogy would involve
traffic. Firefox 7 goes out to the shops to buy fresh milk way more
often than Firefox 6. This is great because you always have fresh milk
at home and it's fine when only a few people do it (like when 7 was in
beta). But it causes more congestion than anticipated when everybody
does it.
That's not even the biggest problem, though. Increased load was
obviously anticipated. The straw that broke the camel's back was that
-- if I may stick with the traffic analogy -- Firefox 7 should be
listening to the traffic news and stay home if the roads are clogged
up. Sync was designed to do that, but the functionality was broken,
untested, and (fortunately!) never needed until this week. We have
landed fixes for that in all channels but release now.
Also, Firefox 9 and later also has a much better UI treatment of these
issues (not pupping up the error bars all the time). I'm personally
running Nightly and haven't seen a single bar all week. Some people
have despite running Nightly, which has helped us identify a few more
issues that we're fixing as I'm writing this. The only problem is that
those fixes will take time to bubble up through the channels so they
won't help us this week. So alas, we have to rely on our fantastic Ops
team to ramp up many more servers -- sorry, build more highways -- and
make the existing ones run smoother. They've been doing that around
the clock and it seems we're starting to see the light at the end of
the tunnel.