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Re: [RFC] [marketplace] Refund and Chargeback User Stories and Workflows
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David Bialer
Nov 21, 2012, 2:53:30 PM11/21/12
to dev-mar...@lists.mozilla.org, Bill Maggs, Caitlin Galimidi, Ibai Garcia, Rick Fant
Request your comments and input on User Stories on Refunds and Chargebacks as part of the payment process.
Refunds and Chargebacks PRD - https://docs.google.com/document/d/1dOwnGi7ZafPCYVqEul1jCmM48uaMnIDCYyin77zW3Fo/edit
Refunds & Chargebacks Flow Document - https://docs.google.com/a/mozilla.com/presentation/d/17uiq4wPqJmrNP8DCSaaIKEO120IA_Zq1MShKfiBn6VI/edit#slide=id.p9
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There is an important issue - Automatic Refunds (the Refund Button) has been assumed to be a feature and something we wish to offer. I would like feedback as this may need to be out of scope for version 1 of Firefox OS because it creates several risks. The sordid details are explained in the document if you are interested.
Thanks,
David
p...@jaxo.com
Apr 13, 2013, 12:57:58 PM4/13/13
to dev-mar...@lists.mozilla.org, Bill Maggs, Caitlin Galimidi, Ibai Garcia, Rick Fant
Allow me to start from scratch, while I finish implementing the payment process in a new version of Jaxogram (Marketplace). I have many comments.
My profile: Linux, Java and JS. Server is Goog'App Engine.
First step: implementation.
I'm more Java than Python. When I started, I was frighten by yet again the thousands of lines to embed in my code: jsontoken with a json parser, a net/oauth (again), jquery, Finally, JWT is simple, and just a hundred lines suffice to implement what I thought was a beast. My only "bug" was related to RFC signature being Table I or Table II RFC 4648.
In short: we must provide a full Java/JS working example, a simplimistic, stand-alone and working one with no decorations. I plan to send you all what I did: java server side, and JS client side.
Now, about refunding and others.
I currently didn't look at your docs, b/c I want to keep my mind fresh.
Refund is as important as recovering a paid account from a rebooted device, renewal of a subscription, etc. Those are all the same.
As for the 3-legged OAuth, you (Mozilla Pay) are the person my user (Bob) is trusting and privately discussing with, and me (Jaxogram) don't interfere until you tell me Bob's choice. I have no idea of Bob persona, you do.
Me sent you a JWT to call me back when Bob decided 1) to give me money... or 2) not, OR??? 3) that he changed his mind after n minutes, OR??? 4) that he want to access again to my (paid) services after recovering from a disaster, phone change, reboot, etc.
mozPay should register an event listener. Need to think more.
My profile: Linux, Java and JS. Server is Goog'App Engine.
First step: implementation.
I'm more Java than Python. When I started, I was frighten by yet again the thousands of lines to embed in my code: jsontoken with a json parser, a net/oauth (again), jquery, Finally, JWT is simple, and just a hundred lines suffice to implement what I thought was a beast. My only "bug" was related to RFC signature being Table I or Table II RFC 4648.
In short: we must provide a full Java/JS working example, a simplimistic, stand-alone and working one with no decorations. I plan to send you all what I did: java server side, and JS client side.
Now, about refunding and others.
I currently didn't look at your docs, b/c I want to keep my mind fresh.
Refund is as important as recovering a paid account from a rebooted device, renewal of a subscription, etc. Those are all the same.
As for the 3-legged OAuth, you (Mozilla Pay) are the person my user (Bob) is trusting and privately discussing with, and me (Jaxogram) don't interfere until you tell me Bob's choice. I have no idea of Bob persona, you do.
Me sent you a JWT to call me back when Bob decided 1) to give me money... or 2) not, OR??? 3) that he changed his mind after n minutes, OR??? 4) that he want to access again to my (paid) services after recovering from a disaster, phone change, reboot, etc.
mozPay should register an event listener. Need to think more.
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