On 17/06/2012 13:49, Jonathan Protzenko wrote:
> This is exactly the kind of reaction we had in the other thread: there
> is evidence that the 64-bit builds provide no significant benefit over
> the 32-bit ones on Windows (this is untrue for other platforms), yet
> users insist on using them, because they think "64-bit is better than
> 32-bit". This is pure belief, but Mozilla may end up being strong-armed
> into wasting significant engineering + testing + infrastructure
> resources just because of that belief.
>
> If you really do believe that 64-bit is better than 32-bit, then please
> provide hard evidence for that claim using technical arguments (e.g.
> profiling, benchmarking, etc.) rather than vague metaphors and
> statements without evidence. Right now the benefit seems to mainly
> psychological for you.
Thing is, technical arguments are not everything in reality. They are
obviously important and can't be ignored but they are not everything.
It is rare for anyone to use a piece of software (where they have a
choice) solely for technical reasons. They may rationalise their
decision in technical terms (and technical reasons may play a big part)
but very often there is sentiment too. In short, people use what they
*like* and people like things for a whole load of reasons apart from
pure technical issues.
The reality is that 64-bit is the future and it is increasingly *what*
*people* *expect* regardless of platform. It is what people think is the
way forward. It is what they like. I think this expectation is
particularly likely to be true for a large proportion of the kind of
users who would even consider Thunderbird at all. They are simply
*happier* with 64-bit apps for their 64-bit OS because that seems
modern. Happy users are surely what we want. It is happy users who offer
the project sustainability, a path to the future.
In this light, surely it is getting to the stage where 64-bit
Thunderbird must be worth it, if only to fulfil 'customer' expectation.
Doing what may well be the technically 'right' thing (i.e. not expending
resources on a 64-bit version) is not beneficial if the customers/users
don't like it, if it makes us look outmoded. Rightly or wrongly, 32-bit
is getting to seem outmoded to many people.
In short, "pure belief", annoying though it may well be to many techies,
really, really matters in terms of long term sustainability and usage.
Image and perception count in users' and wouldbe users' minds, as much
as getting the technology right matters.
--
Mark Rousell
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http://www.signal100.com/markr/pgp
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