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Mozilla Crash Report - Help

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NoOp

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Oct 29, 2009, 9:12:57 PM10/29/09
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Was on the mozilla.support.seamonkey group & provided an example of a
crash report:

<http://crash-stats.mozilla.com/report/index/bp-be19f3ef-123e-437f-b503-8ba142091001>

While on that page I noticed the 'Get Help' button, so I clicked it.
Here is what I got back:
<http://support.mozilla.com/tiki-newsearch.php?where=all&q=libflashplayer.so>

<quote>


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Author (contributor) :
About 1 search results for "libflashplayer.so"
1
Подключаемый модуль флэш

По умолчанию, Firefox автоматически не устанавливает подключаемый модуль
Flash, позволяющий просматривать видео и...
1

Can't find what you're looking for? Ask a support question instead!
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Search the Knowledge Base
</quote>

The link in the page goes to:
http://support.mozilla.com/en-US/kb/Подключаемый+модуль+флэш

What/s up with that?

Neil

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Oct 30, 2009, 6:05:15 AM10/30/09
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NoOp wrote:

>http://support.mozilla.com/tiki-newsearch.php?where=all&q=libflashplayer.so


>
>About 1 search results for "libflashplayer.so"
>

>Подключаемый модуль флэш
>
>По умолчанию, Firefox автоматически не устанавливает подключаемый модуль Flash, позволяющий просматривать видео и...
>
>

Must be a support.mozilla.com bug... but the idea is that common crashes
are recorded on SuMo so that you can be told that, for instance, there's
a conflict with (say) a malware infection.

--
Warning: May contain traces of nuts.

Robert Kaiser

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Oct 30, 2009, 10:10:10 AM10/30/09
to
NoOp wrote:
> About 1 search results for "libflashplayer.so"
> 1
> Подключаемый модуль флэш
>
> По умолчанию, Firefox автоматически не устанавливает подключаемый модуль
> Flash, позволяющий просматривать видео и...

Haha... Nice SUMO bug :P

> The link in the page goes to:
> http://support.mozilla.com/en-US/kb/Подключаемый+модуль+флэш

And interestingly, it brings up the right article even though it's a
Russian title...

> What/s up with that?

As Neil said, the bug seems to be in SUMO (support.mozilla.com)

What should be a good idea in any case is to go to
http://www.mozilla.com/en-US/plugincheck/ and check if your Flash plugin
is up-to-date.

Robert Kaiser

NoOp

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Oct 30, 2009, 2:05:43 PM10/30/09
to
On 10/30/2009 07:10 AM, Robert Kaiser wrote:
...

>
> What should be a good idea in any case is to go to
> http://www.mozilla.com/en-US/plugincheck/ and check if your Flash plugin
> is up-to-date.
>
> Robert Kaiser
>

It's up to date (Shockwave Flash 10.0 r32)... not sure what version it
was at the time of the crash. But I was doing so many weird things
w/SeaMonkey that day (testing flash sites) that the download from intel
probably didn't have anything to do with it.

NoOp

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Oct 30, 2009, 2:18:34 PM10/30/09
to

Wonder what SuMo means in Russian :-)

The above (Google translate) means:
1
Plug-in flash

By default, Firefox does not automatically installs a plug-in Flash,
allows you to view video and ...

I'd file a bug, but figure I'd need to do it in Russian :-)


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