Invite Attendees: What is the point of the "Support Outlook" check box?

Peter Lairo

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Nov 30, 2012, 7:10:32 AM11/30/12

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Invite Attendees: What is the point of the "Support Outlook" check box?

This check box choice is confusing to me. What happens if I select the
check box? Do the non-Outlook recipients then receive a non-compatible
invitation? And if I do *not* select the check box? Do Outlook
recipients then receive a non-compatible invitation?

If selecting the check box has no adverse effect on non-Outlook users,
then why not just make the invitation support Outlook by default and
remove the confusing check box from the dialog?

Alternatively, if the check box needs to stay, then provide a link to
some help text (or a tool tip) that explains the meaning and
consequences of each choice.

PS. I'm posting to "dev" and "support". The responder can decide which
newsgoup is more applicable and set the appropriate "Followup-To" switch.
--
Regards,
Peter Lairo

Bugs I think are important:
https://bugzilla.mozilla.org/show_bug.cgi?id=250539
https://bugzilla.mozilla.org/show_bug.cgi?id=391057
https://bugzilla.mozilla.org/show_bug.cgi?id=436259
https://bugzilla.mozilla.org/show_bug.cgi?id=446444

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Marcel Stör

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Dec 2, 2012, 4:02:11 PM12/2/12

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I can nothing but agree with everything you said. Personal experience is
that I haven't clicked it in years and never got a complaint that my
invitations couldn't be interpreted correctly.

Cheers,
Marcel

On 30.11.12 13:10, Peter Lairo wrote:
> Invite Attendees: What is the point of the "Support Outlook" check box?
>
> This check box choice is confusing to me. What happens if I select the
> check box? Do the non-Outlook recipients then receive a non-compatible
> invitation? And if I do *not* select the check box? Do Outlook
> recipients then receive a non-compatible invitation?
>
> If selecting the check box has no adverse effect on non-Outlook users,
> then why not just make the invitation support Outlook by default and
> remove the confusing check box from the dialog?
>
> Alternatively, if the check box needs to stay, then provide a link to
> some help text (or a tool tip) that explains the meaning and
> consequences of each choice.
>
> PS. I'm posting to "dev" and "support". The responder can decide which
> newsgoup is more applicable and set the appropriate "Followup-To" switch.

--

Marcel Stör, http://www.frightanic.com
O< ascii ribbon campaign - stop html mail - www.asciiribbon.org
-> I kill Google posts: http://twovoyagers.com/improve-usenet.org/

gNeandr

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Dec 2, 2012, 5:13:40 PM12/2/12

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On 02.12.2012 22:02, Marcel Stör wrote:
> I can nothing but agree with everything you said. Personal experience is
> that I haven't clicked it in years and never got a complaint that my
> invitations couldn't be interpreted correctly.
>
> Cheers,
> Marcel
>
> On 30.11.12 13:10, Peter Lairo wrote:
>> Invite Attendees: What is the point of the "Support Outlook" check box?
>>
>> This check box choice is confusing to me. What happens if I select the
>> check box? Do the non-Outlook recipients then receive a non-compatible
>> invitation? And if I do *not* select the check box? Do Outlook
>> recipients then receive a non-compatible invitation?
>>
>> If selecting the check box has no adverse effect on non-Outlook users,
>> then why not just make the invitation support Outlook by default and
>> remove the confusing check box from the dialog?
>>
>> Alternatively, if the check box needs to stay, then provide a link to
>> some help text (or a tool tip) that explains the meaning and
>> consequences of each choice.
>>
>> PS. I'm posting to "dev" and "support". The responder can decide which
>> newsgoup is more applicable and set the appropriate "Followup-To" switch.
>
>

Wasn't it about supporting an old OL version .. like OL2003? So maybe
for newer versions it's not relevant?

Philipp Kewisch

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Dec 6, 2012, 5:41:09 PM12/6/12

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On 12/2/12 11:13 PM, gNeandr wrote:

>>
> Wasn't it about supporting an old OL version .. like OL2003? So maybe
> for newer versions it's not relevant?

Yeah, something like that. One format was not compatible with the older
outlook, while the other was not compatible with the newer outlook.
Since those versions are ancient, we should really revisit the problem
and see how the newer outlook versions handle it. I guess one of the
problems is that I don't have any versions of Outlook to test this with.

See bug 463402, bug 467474 and foremost bug 538043.