Bob <
b...@nospam.com> wrote:
> We carried out various test and disconnected the existing fire
> whilst there, we attended site for one hour + travelling.
> Unknown to us the customer then arranged a different fitter to
> attend and complete the install etc.
>
> Unaware of the final install we issued an invoice for £50 to
> cover our time etc offering to waive the charge if he proceeded
> within 14 days, instead hes sent us £20 and refuses to pay
> anything further. He admits the work is now complete.
As long as they asked you to come out and do work, and you did that,
you are entitled to charge a reasonable fee for what you did. For
that small amount of money, small claims court could be effective,
but that might even be more work than necessary for the amount of
money involved.
Since you appear to be in the UK, you should check out
uk.legal.moderated - they can give you information more particularly
suited to a matter in the UK, and you may have other options in
addition to court.
Good luck.
--
Stu
http://DownToEarthLawyer.com