English Grammar: Help me to fill Two gap!

[yo2lux]

I have this text ( I need to replace each number with the
corresponding word). I appreciate any help! Thanks!

Use all the communication skills you have to get the best response
from your boss. Use the most ..1.. methods you can in dealing with
your boss. Come out of the meeting with a plan of action. Set a date
for another conference, and make these meetings seem like business as
usual. If you call a meeting only when something breaks..2.., you’ll
be seen as a complainer.