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They turned my electricity off! Geez . . .

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Tockk

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Oct 10, 2007, 1:57:58 AM10/10/07
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I went home tonight, and lo and behold, the power is off to my humble
domicile. The adjacent apartments have power, so something's up.

Sheesh . . .

As far as I can remember, I've paid my bills . . . so, I went to the Texas
Public Utility Commission website, and buried deep within its pages is this
little blurb under the heading "Disconnections:"

-----------------
Prior to disconnecting your service, your REP must provide you with a
written Disconnection Notice. This notice must be mailed to you separately
(or hand-delivered) no earlier than the first day after the date your bill
is due. The disconnection date must be 10 days from the date the notice is
issued and may not fall on a holiday or weekend (or the day preceding)
unless the REP's personnel are available to take payments and service can be
reconnected.
-----------------

I sure didn't get any kind of disconection notice from these people . . .

Ugh!

Well, I just got through firing off an e-mail to the electric company (Green
Mountain), and you can bet I'll be talking to them first thing in the
morning, too.

Anyone ever in a similar situation? Were you tempted to shoot anyone?

Jeff

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Oct 10, 2007, 6:26:00 AM10/10/07
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Tockk wrote:
> I went home tonight, and lo and behold, the power is off to my humble
> domicile. The adjacent apartments have power, so something's up.
>
> Sheesh . . .

Utilities generally let you go for a couple of months before they take
any action. It would be unualy for a disconnection after one month.

>
> As far as I can remember, I've paid my bills . . . so, I went to the Texas
> Public Utility Commission website, and buried deep within its pages is this
> little blurb under the heading "Disconnections:"


A little advice if you want it.


Call them tomorrow and be nice, don't go quoting disconnect terms
off the bat.

Ask the agent for help. Tell him/her that your power was disconnected
and you don't know why. Ask them to look into this and see what they can do.

They will want to help you if you ask for it and don't agravate them.
They get a lot of agravation and they have boiler plate ways of dealing
with that.

Now as far as your email, I've never found that emailing any company
does much of any good, let alone emailing a utility!

Good luck,

Jeff

Bill

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Oct 10, 2007, 7:37:41 AM10/10/07
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I *know* if I have paid my bills or not. I can see in my check register that
I wrote a check for the bill and the date.

I also *know* that the company received and deposited my check. I can check
my checking account on-line and see that the check has cleared.

I do this every month because in the past my outgoing mail was stolen. (So
companies never received my payments!) These thieves attempt to erase the
name of the company and amount from the check, then rewrite themselves a
check. I had to get a new checking account and the bank stopped payment on
these checks.

Anyway I now take my outgoing mail directly to the post office rather than
mailing outside my house.


"Tockk" wrote in message

clams casino

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Oct 10, 2007, 7:55:00 AM10/10/07
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Tockk wrote:

>I went home tonight, and lo and behold, the power is off to my humble
>domicile. The adjacent apartments have power, so something's up.
>
>

>Anyone ever in a similar situation? Were you tempted to shoot anyone?
>
>
>
>
>

We once came home from a week's vacation, only to find we had no power.
Our neighbors had no problems and the street light our front was glowing.

Something ate through the overhead power line leading to the house. We
were told it was likely a squirrel.

hchi...@hotmail.com

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Oct 10, 2007, 8:55:05 AM10/10/07
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Look for a main breaker that was thrown. Sometimes a breaker will
look like it is on, but isn't. You have to trip it to "OFF" and then
use a fair amount of force to bring it back to "ON."

My guess is that if the power company disconnected, it meant to
disconnect someone else in the complex and got the wrong apartment.

We lost power for days after Wilma. Didn't shoot anyone (that I can
remember).

Zuke

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Oct 10, 2007, 9:30:18 AM10/10/07
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On Wed, 10 Oct 2007, Tockk wrote:

> I went home tonight, and lo and behold, the power is off to my humble
> domicile. The adjacent apartments have power, so something's up.

Did you check the fuse box?

My water company is quick to start threatening even if I am a day
or two late on the bill. But they always leave notices.

If they cut you off without notice that could be a problem for them.
Especially with all of those cases of t-bone steaks in your
freezer. About $1,000 worth I'd say. Ruined by their negligence.
Tsk, tsk.

Message has been deleted

USA1st

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Oct 10, 2007, 3:03:07 PM10/10/07
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> > Anyone ever in a similar situation? Were you tempted to shoot anyone?- Hide quoted text -
>
> - Show quoted text -

They don't let you go here. They send a bill with a payment due
date. If you don't pay it they send a disconnect notice and they cut
it off that day.

cal...@gmail.com

unread,
Oct 10, 2007, 4:30:48 PM10/10/07
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> My guess is that if the power company disconnected, it meant to
> disconnect someone else in the complex and got the wrong apartment.

This happens. I got my water turned off once when the utility meant
to turn off the neighbor's water. The valves were poorly marked.
Mistakes happen.

If you're cool with the power co. they'll be cool to you. If you come
in guns blazing, they'll hunker low and make sure you have an
experience worthy of your reaction.


TKM

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Oct 10, 2007, 5:07:09 PM10/10/07
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"Tockk" <to...@sbcglobal.net> wrote in message
news:GRZOi.2221$lD6...@newssvr27.news.prodigy.net...

Sounds like a tripped breaker or other technical problem to me too.

Find your electric meter. Put your ear on the glass. Most types make a
buzzing or humming noise if there is power at the meter. If not, the
problem could be a bad connection in the feed lines. I've had that
experience and once waited half a day thinking the power was off when it was
just a fault in my service line. Of course, check fuse box/breakers too as
others have said.

TKM


Meghan Noecker

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Oct 10, 2007, 5:07:14 PM10/10/07
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I had a similar experience with my phone line. It suddenly quit, and I
h ad no idea why. My bill was fine, and my parents' phone line worked
fine. My dad said to call teh phone company and complain, but I didn't
want to risk a bill for repair if the problem was inside the house.
So, I asked him to check the line outside first, and we confirmed that
the line was working. So, we started tracing the wires. Turns out
there was a wire going to a phone jack that wasn't being used, and my
dad had accidentally cut it a few days earlier when working on
something else in the ceilling. It had taken that long for the wires
to cross and short out., Once he unhooked that wire, my phone line was
working.

Sometimes, the problem is not a company problem, but some freak
occurence inside the house.

Don K

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Oct 10, 2007, 5:52:53 PM10/10/07
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"Tockk" <to...@sbcglobal.net> wrote in message
news:GRZOi.2221$lD6...@newssvr27.news.prodigy.net...
>I went home tonight, and lo and behold, the power is off to my humble domicile. The
>adjacent apartments have power, so something's up.
>
> Sheesh . . .
>
> As far as I can remember, I've paid my bills . . . so, I went to the Texas Public
> Utility Commission website, and buried deep within its pages is this little blurb under
> the heading "Disconnections:"

Don't jump to the conclusion that it's disconnected.
1. Check the circuit breaker panel, if any, inside your apartment.
2. Call the utility and tell them you have no power.
3. Notify the apartment management you have no power.

It's not likely an administrative problem.

Don


hchi...@hotmail.com

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Oct 10, 2007, 7:58:26 PM10/10/07
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On Wed, 10 Oct 2007 14:07:14 -0700, Meghan Noecker
<frie...@zoocrewphoto.com> wrote:

>Sometimes, the problem is not a company problem, but some freak
>occurence inside the house.

Soul Surgeon?

George Grapman

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Oct 10, 2007, 9:56:19 PM10/10/07
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This thread reminds me of a great Jimmy Breslin column. After a
widespread power outage in New York he wrote about a man who come home
to dark apartment and assumes he was cut off for non-payment. Friends
call him up and ,not wanting them to know his supposed situation, he
told them he was watching tv/reading the paper/cooking dinner.
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