Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

Refilling a color print cartridge

0 views
Skip to first unread message

Nicole H

unread,
Mar 25, 2002, 2:17:25 AM3/25/02
to
Does anyone refill their color print cartridge? Mine is almost empty and I
don't want to fork out the $40. Money has been tight recently so I need to
cut back somewhere.

If you do refill, what kit do you buy?

Nicole


I Love My Soldier

unread,
Mar 25, 2002, 3:59:15 AM3/25/02
to
In article <9aAn8.7399$pZ6.4...@twister.socal.rr.com>, "Nicole H"
<nhightow...@bak.rr.com> writes:

I have a Canon and I have been refilling it for almost 5 years. I use the
BJC-20 and BJC-21 cartridges. I've bought ink at CompUSA, OfficeMax/Office
Depot, and at various places online, and have had no trouble with any of it.
I've also refilled an HP printer's cartridge, but I can't remember which model
number. I'll never go back to buying cartridges again, except when the
printhead is shot.

Who I say I am.

unread,
Mar 25, 2002, 6:33:38 AM3/25/02
to
> Does anyone refill their color print cartridge? Mine is almost empty and
I
> don't want to fork out the $40. Money has been tight recently so I need
to
> cut back somewhere.

Yup, it's relatively easy. I've had decent luck with refill kits from
http://store.yahoo.com/myinks/index.html.

Mom

unread,
Mar 25, 2002, 7:33:18 AM3/25/02
to

I refilled mine for the first time a couple of weeks ago. The colour
is not as even as it could be and I am wondering if this may be
because the printhead is shot. We got this printer from DS and the
cartridges were already used.

Quasinerd

unread,
Mar 25, 2002, 9:27:42 AM3/25/02
to
I bought a refill kit. It came with a cd rom
that was so badly scratched it can't be read;
the kit came with an essential part missing,
and my email complaints have not been
answered (no physical address on the
package).

I bought it at a home & garden show. My
mistake; never buy from a place that won't
exist the next day to take it back if it
doesn't work!


Nicole H wrote:
>
> Does anyone refill their color print cartridge?...

buff

unread,
Mar 25, 2002, 12:32:37 PM3/25/02
to
Going on the advice of knowledgable friends, I tried it for
the first time on my Lexmark and have been VERY
satisfied. www.pacificink.com 877-838-6843 (toll-free)

And I'm not even gonna mention that my next order
would have the shipping cost waived if you mention
my name. (Whooops)


"Nicole H" <nhightow...@bak.rr.com> wrote in message
news:9aAn8.7399$pZ6.4...@twister.socal.rr.com...

dogsnus

unread,
Mar 25, 2002, 7:11:27 PM3/25/02
to
ilovemy...@aol.comnojunk (I Love My Soldier) wrote in
news:20020325035915...@mb-fc.aol.com:


snip


snip


I've also refilled an HP printer's cartridge, but
> I can't remember which model number. I'll never go back to buying
> cartridges again, except when the printhead is shot.

Not to rain on your parade, but HP has gotten tougher on refillers
since last spring.
The ink is not the same stuff as they sell originally, and they
now require a 25.00 tech support fee for your problems, should
they occur, due to refilling practices.
Of course, that is good for 7 days.
(Free for those who are in the government or education, that is.)


Terri
I like your moniker, is your husband in active duty?

Mine is an ex-combat Marine who served in Vietnam.

Me

unread,
Mar 25, 2002, 10:18:33 PM3/25/02
to

"Nicole H" <nhightow...@bak.rr.com> wrote in message
news:9aAn8.7399$pZ6.4...@twister.socal.rr.com...

You left out one bit of crucial information. What kind of printer do you
have? For some printers, you can buy generic cartridges online for only
a little bit more than it costs to refilled used cartridges, plus the
generics
will work better than refilled cartridges. This, of course, depends on the
type of printer you have. Check out http://www.inkjetmall.com/ to see
if generic cartridges are available for your particular printer.


Nicole H

unread,
Mar 26, 2002, 12:10:02 AM3/26/02
to
I have a HP OfficeJet K80. It wasn't cheap and I don't want to screw it up
by refilling my own.
"Me" <sr...@comcast.net> wrote in message
news:dMRn8.256837$uv5.22...@bin6.nnrp.aus1.giganews.com...

Me

unread,
Mar 26, 2002, 7:13:41 AM3/26/02
to

"Nicole H" <nhightow...@bak.rr.com> wrote in message
news:KoTn8.756$401.1...@twister.socal.rr.com...

> I have a HP OfficeJet K80. It wasn't cheap and I don't want to screw it
up
> by refilling my own.

You don't want to refill your own cartridges? Fine, but then why did
you ask this question in the first place?


Melissa

unread,
Mar 26, 2002, 9:39:25 AM3/26/02
to
Hop on over to comp.periphs.printers and ask there.

Melissa


"Nicole H" <nhightow...@bak.rr.com> wrote in message

news:KoTn8.756$401.1...@twister.socal.rr.com...

eddy eagle

unread,
Mar 26, 2002, 10:34:06 AM3/26/02
to
"Nicole H" <nhightow...@bak.rr.com> wrote in message news:<KoTn8.756$401.1...@twister.socal.rr.com>...
I have never bought one ink cartridge except what came with the
machine. The key is the printer and the technique. I have never had
seccess with HP. I have always been successful with Canon, expecially
where the print head is separate. Epson is easy to refill, but there
are tricks to getting the air purged from the system. Without this
knowledge you are dead.
I have gotten ink from various sources. Meijer has ink for $19.95.
Black is not included. I use regular STAMP PAD INK from Home Depot and
have not had any problems. I usually add a few drops of glycerin to
each bottle.
I would throw a printer out before buying new ink carts.

(PS) Newer Epsons have a programmed print head to prevent re-use.
There is a work around, but this shows the lengths they go to to
addict you to their ink supplies.

Alpha Male

unread,
Mar 26, 2002, 5:09:58 PM3/26/02
to

"eddy eagle" <ifatf...@yahoo.com> wrote in message

> I have never had
> success with HP. I have always been successful with Canon, expecially


> where the print head is separate. Epson is easy to refill, but there
> are tricks to getting the air purged from the system. Without this
> knowledge you are dead.
> I have gotten ink from various sources. Meijer has ink for $19.95.
> Black is not included. I use regular STAMP PAD INK from Home Depot and
> have not had any problems. I usually add a few drops of glycerin to
> each bottle.


The key to HP's is setting up the vacuum. Either by squeezing the sides as
you fill, or sucking the air out with a small squeezable bottle inserted in
the hole.
These Epsons are notorious for getting air pockets, so I'll just stick to my
dirt-cheap generic carts. At Megatoners.com I can get mine for $1.49 ea (no
typo) Haven't bought from them yet, but on another Forum I've seen
satisfied customers several times in the last few months.

Stamp Pad Ink??? R U serious?
How much is it per oz??
Locally, I found a supplier, can buy a pint of my Epson ink for $22.00.+
$5.00 SH if you need it shipped.

I Love My Soldier

unread,
Mar 27, 2002, 4:07:07 PM3/27/02
to
In article <3C9F190...@invalid.com>, Mom <emailno...@invalid.com>
writes:

>> I have a Canon and I have been refilling it for almost 5 years. I use the
>> BJC-20 and BJC-21 cartridges. I've bought ink at CompUSA, OfficeMax/Office
>> Depot, and at various places online, and have had no trouble with any of
>it.
>> I've also refilled an HP printer's cartridge, but I can't remember which
>model
>> number. I'll never go back to buying cartridges again, except when the
>> printhead is shot.
>
>I refilled mine for the first time a couple of weeks ago. The colour
>is not as even as it could be and I am wondering if this may be
>because the printhead is shot. We got this printer from DS and the
>cartridges were already used.

I'm not sure what happens when the printhead is shot on other printers, but on
my Canons (I have a BJC 4550 and a BJC 2100, both use the same cartridges),
when the printhead is shot, it beeps at you and the cartridge will not move
back to the print position. Your cartridge may need to be cleaned. PLEASE,
check some refill sites and verify this, I am not positive it is correct: I
BELIEVE you can put a small amount of isopropyl alcohol in a saucer or other
shallow dish and soak just te very end of the cartridge (ONLY where the ink
comes out) in it for a few minutes. You may have dried ink clogging it.

I Love My Soldier

unread,
Mar 27, 2002, 5:04:52 PM3/27/02
to
In article <bd6fd228.02032...@posting.google.com>,
ifatf...@yahoo.com (eddy eagle) writes:

>I would throw a printer out before buying new ink carts.

Ditto here. I color print cartridge for my Canons are $49.95, I can buy a
printer for that price.

I Love My Soldier

unread,
Mar 27, 2002, 5:04:53 PM3/27/02
to
In article <a7oebf$n8ic4$2...@ID-74476.news.dfncis.de>, dogsnus
<dog...@micron.net> writes:

> I've also refilled an HP printer's cartridge, but
>> I can't remember which model number. I'll never go back to buying
>> cartridges again, except when the printhead is shot.
>
>Not to rain on your parade, but HP has gotten tougher on refillers
>since last spring.
>The ink is not the same stuff as they sell originally, and they
>now require a 25.00 tech support fee for your problems, should
>they occur, due to refilling practices.
>Of course, that is good for 7 days.
>(Free for those who are in the government or education, that is.)

The HP cartridge I refilled was purchased in November of last year. I refilled
it several times, no troubles at all. I once read an article about how a
company cannot require you to use their ink, do not know if it is true or not.
Said something about if you "had" to use their ink, then they had to provide
it. (I read it online, on a frugality site, I believe)

Nicole H

unread,
Mar 28, 2002, 12:13:40 PM3/28/02
to
I've never refilled a color cartridge... that's why I'm asking!!!!!

"Me" <sr...@comcast.net> wrote in message
news:VBZn8.421052$pN4.28...@bin8.nnrp.aus1.giganews.com...

Nicole H

unread,
Mar 28, 2002, 12:15:45 PM3/28/02
to
Thank you for sharing your knowledge. =) So just squeeze the size when you
refill each section?
Nicole


dogsnus

unread,
Mar 28, 2002, 12:42:31 PM3/28/02
to
ilovemy...@aol.comnojunk (I Love My Soldier) wrote in
news:20020327170453...@mb-fi.aol.com:

> In article <a7oebf$n8ic4$2...@ID-74476.news.dfncis.de>, dogsnus
><dog...@micron.net> writes:
>

snip


>
> The HP cartridge I refilled was purchased in November of last year. I
> refilled it several times, no troubles at all.

That's great. Some are not so lucky.


I once read an article
> about how a company cannot require you to use their ink, do not know if
> it is true or not. Said something about if you "had" to use their ink,
> then they had to provide it. (I read it online, on a frugality site, I
> believe)

I believe you. It just voids your warranty, though,and you have to pay
for tech support if you do have a problem. HP used to replace refills from
others and provide freetech support for refills until they realized they
were losing billions of $$$, so they changed their support policies not that
long ago.
Just a data point for refillers to weigh in their decision making.

Terri

eddy eagle

unread,
Mar 28, 2002, 2:23:58 PM3/28/02
to
"Alpha Male" <nom...@hotmail.com> wrote in message news:<a7qra0$nebhc$1...@ID-119695.news.dfncis.de>...

> "eddy eagle" <ifatf...@yahoo.com> wrote in message
>
> > Stamp Pad Ink??? R U serious?
How much is it per oz??

Yes, I use stamp pad ink in 2oz. bottles from Home Depot at about
$2.79. You can only use the black this way as the colors would be way
off and they only sell a blue and red anyway, no yellow. I buy
glycerin at the healthfood store or drug store and put perhaps 10
drops in the ink to maintain lubricity.

dogsnus

unread,
Mar 28, 2002, 4:10:52 PM3/28/02
to
Pat Meadows <p...@meadows.pair.com> wrote in
news:35o6auk081cinls3v...@4ax.com:

snip
>>
>
> Yes, but printers are so cheap nowadays that voiding your
> warranty isn't really much of a risk. And the money saved
> by refilling cartridges can fairly quickly build up to equal
> the cost of a new printer.

I_, happen to agree with you, Pat. But I spend a few of the longest
months of my life working in a technical call center last winter
taking 100 calls or more a day, from folks threatening to blow my
head off, because they had to pay for technical support because
they used a refill kit on their cartridges.
(Calling me and my mother filfthy names was minor compared to
some of those calls.)
So my thoughts on this are a bit around the bend from other's, I guess.
:)
If folks would learn that they void their warranties, maybe
they'll stop calling in and abusing technical agents in the future.
It might save a few tech agents from an early grave as well as
stop the huge_ turn over in that industry.

(The worst calls on this frugality of refilling and having
to pay for it came from medical doctors.)
Talk about abusive calls! The minute an agent heard the word,
"Dr.", the knots in the back would start to rachet up.


Terri
Never again! I'd rather be a ditch digger and commune with badgers
and gophers and the elements.
BG!

I was going to write a book about it, it was so bad/funny/sad at times.
Overheard several times; after paying the fee of 25.00 for technical
support:

1) "I got a message to strike "any" key and I can't find the %$%#$%#$@ ANY
key!"
2) "I got a non-system disk error during reboot". "What do I do now"?

You could laugh, cry or go ballistic, as long as you did it silently.

Life is too damn short for this!


Bear

unread,
Mar 28, 2002, 6:00:33 PM3/28/02
to

"dogsnus" <dog...@micron.net> wrote in message
<snip>

>. But I spend a few of the longest
> months of my life working in a technical call center last winter
> taking 100 calls or more a day, from folks threatening to blow my
> head off, because they had to pay for technical support because
> they used a refill kit on their cartridges.
> (Calling me and my mother filfthy names was minor compared to
> some of those calls.)
> So my thoughts on this are a bit around the bend from other's, I guess.
> :)
> If folks would learn that they void their warranties, maybe
> they'll stop calling in and abusing technical agents in the future.
> It might save a few tech agents from an early grave as well as
> stop the huge_ turn over in that industry.
>
> (The worst calls on this frugality of refilling and having
> to pay for it came from medical doctors.)
> Talk about abusive calls! The minute an agent heard the word,
> "Dr.", the knots in the back would start to rachet up.
>
You got that right! We have a service company. Usually the first question
you have to ask the "Dr." is to check and see if the thing is plugged in or
turned on. As for the tech support, most people don't bother to read any
directions, I'm not talking about manuals either. They can find the
toll-free number to vent their ignorance.
Bear


Alpha Male

unread,
Mar 28, 2002, 6:32:32 PM3/28/02
to
ifatf...@yahoo.com (eddy eagle) wrote in message news:<bd6fd228.02032...@posting.google.com>...

Holy Cow! Whudda thunk it! I think most ppl would be fearful of
ruining their printer with that stuff. At $1.50 per oz, that's about
the same as I'd pay for my Epson imitation here in town. Can get one
pint (16oz) for $22.00. For you it'd run about $1.75 per oz with s/h.
Can check if they have your ink:
http://www.oddparts.com (under Bulk Ink) I only know of one local
person who tried it..sez it's ok...the dye-based black ink, that is.

I Love My Soldier

unread,
Mar 30, 2002, 1:47:20 AM3/30/02
to
In article <a7vkm6$od0fd$8...@ID-74476.news.dfncis.de>, dogsnus
<dog...@micron.net> writes:

> I once read an article
>> about how a company cannot require you to use their ink, do not know if
>> it is true or not. Said something about if you "had" to use their ink,
>> then they had to provide it. (I read it online, on a frugality site, I
>> believe)

>I believe you. It just voids your warranty, though,and you have to pay
>for tech support if you do have a problem.

That was the point of the article....that using other ink cannot void your
warranty. (As I said, though, I DO NOT know if the article was correct, it's
just something I read)

Bob Ward

unread,
Mar 30, 2002, 8:11:13 PM3/30/02
to
On 30 Mar 2002 06:47:20 GMT, ilovemy...@aol.comnojunk (I Love My
Soldier) wrote:

>-:In article <a7vkm6$od0fd$8...@ID-74476.news.dfncis.de>, dogsnus
>-:<dog...@micron.net> writes:
>-:
>-:> I once read an article
>-:>> about how a company cannot require you to use their ink, do not know if
>-:>> it is true or not. Said something about if you "had" to use their ink,
>-:>> then they had to provide it. (I read it online, on a frugality site, I
>-:>> believe)
>-:
>-:>I believe you. It just voids your warranty, though,and you have to pay
>-:>for tech support if you do have a problem.
>-:
>-:That was the point of the article....that using other ink cannot void your
>-:warranty. (As I said, though, I DO NOT know if the article was correct, it's
>-:just something I read)


Nonsense. Using the improper ink CAN invalidate your warranty as
surely as using non-approved oil can invalidate the warranty in your
car. How far do you think you'd get returning your new Chrysler to
the dealer and telling him "Sure I put brake fluid in the transmission
- so what? It's under warranty."

If the ink you refill with isn't of the proper viscosity, or water or
alcohol based instead of oil based, or whatever, it can do serious
damage to the print heads.


--
This space left intentionally blank

Gene Wirchenko

unread,
Mar 31, 2002, 2:33:04 PM3/31/02
to
Bob Ward <bob....@verizon.net> wrote:

[snip]

>Nonsense. Using the improper ink CAN invalidate your warranty as
>surely as using non-approved oil can invalidate the warranty in your
>car. How far do you think you'd get returning your new Chrysler to
>the dealer and telling him "Sure I put brake fluid in the transmission
>- so what? It's under warranty."

You'd have a point if the printhead were separate, but . . .

>If the ink you refill with isn't of the proper viscosity, or water or
>alcohol based instead of oil based, or whatever, it can do serious
>damage to the print heads.

. . . with inkjet printers, the printhead is part of the ink
cartridge.

Sincerely,

Gene Wirchenko

>
>
>--
>This space left intentionally blank

Computerese Irregular Verb Conjugation:
I have preferences.
You have biases.
He/She has prejudices.

The Real Bev

unread,
Mar 31, 2002, 4:50:22 PM3/31/02
to
Gene Wirchenko wrote:
>
> Bob Ward <bob....@verizon.net> wrote:
>
> [snip]
>
> >Nonsense. Using the improper ink CAN invalidate your warranty as
> >surely as using non-approved oil can invalidate the warranty in your
> >car. How far do you think you'd get returning your new Chrysler to
> >the dealer and telling him "Sure I put brake fluid in the transmission
> >- so what? It's under warranty."
>
> You'd have a point if the printhead were separate, but . . .
>
> >If the ink you refill with isn't of the proper viscosity, or water or
> >alcohol based instead of oil based, or whatever, it can do serious
> >damage to the print heads.
>
> . . . with inkjet printers, the printhead is part of the ink
> cartridge.

Not necessarily. Some/many/all Epsons have separate printheads.

--
Cheers,
Bev
11111111111111111111111111111
"To turn is to admit defeat."
-- H. Grierson

Bob Ward

unread,
Apr 1, 2002, 12:29:02 AM4/1/02
to
On Sun, 31 Mar 2002 19:33:04 GMT, ge...@mail.ocis.net (Gene Wirchenko)
wrote:

>-:Bob Ward <bob....@verizon.net> wrote:
>-:
>-:[snip]
>-:
>-:>Nonsense. Using the improper ink CAN invalidate your warranty as
>-:>surely as using non-approved oil can invalidate the warranty in your
>-:>car. How far do you think you'd get returning your new Chrysler to
>-:>the dealer and telling him "Sure I put brake fluid in the transmission
>-:>- so what? It's under warranty."
>-:
>-: You'd have a point if the printhead were separate, but . . .
>-:
>-:>If the ink you refill with isn't of the proper viscosity, or water or
>-:>alcohol based instead of oil based, or whatever, it can do serious
>-:>damage to the print heads.
>-:
>-:. . . with inkjet printers, the printhead is part of the ink
>-:cartridge.
>-:
>-:Sincerely,
>-:
>-:Gene Wirchenko
>-:


Correction - with SOME (read HP) printers the printhead is part of the
cartridge. With Canon, Eposon,and others, the print head is separate
from the cartridge. Even with an HP, why should the manufacturer be
liable for damage caused by leaking ink from an improperly refilled
cartridge?

Gene Wirchenko

unread,
Apr 1, 2002, 1:38:39 AM4/1/02
to
The Real Bev <bas...@myrealbox.com> wrote:

>Gene Wirchenko wrote:
>>
>> Bob Ward <bob....@verizon.net> wrote:
>>
>> [snip]
>>
>> >Nonsense. Using the improper ink CAN invalidate your warranty as
>> >surely as using non-approved oil can invalidate the warranty in your
>> >car. How far do you think you'd get returning your new Chrysler to
>> >the dealer and telling him "Sure I put brake fluid in the transmission
>> >- so what? It's under warranty."
>>
>> You'd have a point if the printhead were separate, but . . .
>>
>> >If the ink you refill with isn't of the proper viscosity, or water or
>> >alcohol based instead of oil based, or whatever, it can do serious
>> >damage to the print heads.
>>
>> . . . with inkjet printers, the printhead is part of the ink
>> cartridge.
>
>Not necessarily. Some/many/all Epsons have separate printheads.

I've never seen that myself. If the printhead is part of the
printer, then yes, watch out with warranties.

sincerely,

Gene Wirchenko

Gene Wirchenko

unread,
Apr 1, 2002, 3:27:28 PM4/1/02
to
Bob Ward <bob....@verizon.net> wrote:

[snip]

>Correction - with SOME (read HP) printers the printhead is part of the


>cartridge. With Canon, Eposon,and others, the print head is separate
>from the cartridge. Even with an HP, why should the manufacturer be
>liable for damage caused by leaking ink from an improperly refilled
>cartridge?

The subject was voiding the warranty simply because different
stuff was used, not that using the different ink caused damage.

Sincerely,

Gene Wirchenko

dogsnus

unread,
Apr 1, 2002, 4:19:52 PM4/1/02
to
ilovemy...@aol.comnojunk (I Love My Soldier) wrote in
news:20020330014720...@mb-ct.aol.com:

>
> That was the point of the article....that using other ink cannot void
> your warranty. (As I said, though, I DO NOT know if the article was
> correct, it's just something I read)

In this case at least, yes, it will_ void your warranty. At least with
this particular brand name. I can't speak for other brand names as I
do not know their policies.

Terri

dogsnus

unread,
Apr 1, 2002, 4:31:49 PM4/1/02
to
ge...@mail.ocis.net (Gene Wirchenko) wrote in
news:3ca685ee...@news.ocis.net:

> Bob Ward <bob....@verizon.net> wrote:
>
> [snip]
>
>>Nonsense. Using the improper ink CAN invalidate your warranty as
>>surely as using non-approved oil can invalidate the warranty in your
>>car. How far do you think you'd get returning your new Chrysler to
>>the dealer and telling him "Sure I put brake fluid in the transmission
>>- so what? It's under warranty."
>
> You'd have a point if the printhead were separate, but . . .
>
>>If the ink you refill with isn't of the proper viscosity, or water or
>>alcohol based instead of oil based, or whatever, it can do serious
>>damage to the print heads.
>
> . . . with inkjet printers, the printhead is part of the ink
> cartridge.

NOT, however,if you refill the ink for HP cartridges, though.
Trust me. Or if you do not, go here or call the support line
for HP inkjet support and ask them. Warning! If your
product is already out of warranty, it will_ cost you 25.00
to talk to a tech to find that out.


http://www.hp.com/cposupport/eschome.html

Terri


Lord Xenu

unread,
Apr 1, 2002, 4:32:03 PM4/1/02
to
The Real Bev <bas...@myrealbox.com> says NO! to fake shakes:

>> . . . with inkjet printers, the printhead is part of the ink
>> cartridge.

> Not necessarily. Some/many/all Epsons have separate printheads.

My Canon was like this as well. When it went bad, they wanted $200 for a
replacement. I haven't bout a Canon product since.

Dan

--
Hon, I'm intoxicated. I currently love the world. Life is good, life
is great, I'm happy.

-- Cam'ron

dogsnus

unread,
Apr 1, 2002, 4:38:08 PM4/1/02
to
"Nicole H" <nhightow...@bak.rr.com> wrote in
news:KoTn8.756$401.1...@twister.socal.rr.com:

> I have a HP OfficeJet K80. It wasn't cheap and I don't want to screw it
up
> by refilling my own.
>

OJ's are more expensive than other models and have a longer warranty period
than the 90 day ones on some of the cheaper models.
Another thing to beware of is those extended warranties offered by Office
Max, Circuit City, etc... They are NOT "HP extended warranties". They are
bought through the company you bought your printer from. Unless you have
called HP and specifically asked for "HP's extended warranty", it is not
honored by HP. You must_ take your product back to the company you bought
it from without an HP specific extended warranty.
Terri

dogsnus

unread,
Apr 1, 2002, 4:42:20 PM4/1/02
to
Pat Meadows <p...@meadows.pair.com> wrote in
news:p437au06jg0399jb5...@4ax.com:


snip
>
> Yeah, tech support is something else! Obviously. I've
> never done it, but I can just imagine.
You have to do it. At least once, to really appreciate it.
WEG!

>
> Not all doctors - but some of them - have a God complex.
> For sure.
Of course, not all_ doctors. Some of the vet's were quite nice folks.
:)

>
> My husband is SO patient with tech support, even when
> they're idiots (which does occasionally happen), he is
> ALWAYS very nice and polite and patient and always
> eventually gets the problem solved even if it takes him an
> hour on the phone...Admirable. :)

But, does he have the Quality Nazi's on his tail monitoring
his phone calls if he takes too long, forgets to use the scripted
greetings and then base his wages and schedules upon how well he does?

I could do it if I didn't have to put up with the Quality Nazis.
Combine the two, and it's deadly. I'd do it for myself, but never
for a company.
The burn out rate for this type of support is so high at service centers.
I used to wonder why. Not any more.
:)

Now, some good news; I'm back at work; only 3 days a week, on weekends
doing what I'm best at; mechanical/technical stuff and no general public to
deal with.
I work friday, saturday and sunday 10.5 hrs/day. I'm only a temp. I can
live with that and it's an honest living.
Then I get 4 days off for mememe and the farm and family and dogs.
It's enough to pay for dog food and the power bill, which is all I needed
anyway so as not to dip into the nest egg this early in life.
Thought I'd die the first couple of days, tho. Get up at 3am???
Get home at 5:30pm?

Not so bad, actually. My attitude is different now. This is just a job,
not a career. Had one of those career things, not interested anymore
at the moment, at least.
It's a mindless job, very little stress.
I won't do it forever, but for now, I think it will work just fine.

Terri


Bob Ward

unread,
Apr 1, 2002, 5:55:06 PM4/1/02
to
On Mon, 01 Apr 2002 20:27:28 GMT, ge...@mail.ocis.net (Gene Wirchenko)
wrote:

>-:Bob Ward <bob....@verizon.net> wrote:
>-:
>-:[snip]
>-:

>-:>Correction - with SOME (read HP) printers the printhead is part of the
>-:>cartridge. With Canon, Eposon,and others, the print head is separate
>-:>from the cartridge. Even with an HP, why should the manufacturer be
>-:>liable for damage caused by leaking ink from an improperly refilled
>-:>cartridge?
>-:
>-: The subject was voiding the warranty simply because different
>-:stuff was used, not that using the different ink caused damage.


>-:
>-:Sincerely,
>-:
>-:Gene Wirchenko
>-:

>-:Computerese Irregular Verb Conjugation:
>-: I have preferences.
>-: You have biases.
>-: He/She has prejudices.


And your proof of this is...?

Bob Ward

unread,
Apr 1, 2002, 5:58:04 PM4/1/02
to
On 1 Apr 2002 21:31:49 GMT, dogsnus <dog...@micron.net> wrote:

>-:ge...@mail.ocis.net (Gene Wirchenko) wrote in
>-:news:3ca685ee...@news.ocis.net:
>-:


>-:> Bob Ward <bob....@verizon.net> wrote:
>-:>
>-:> [snip]
>-:>

>-:>>Nonsense. Using the improper ink CAN invalidate your warranty as
>-:>>surely as using non-approved oil can invalidate the warranty in your
>-:>>car. How far do you think you'd get returning your new Chrysler to
>-:>>the dealer and telling him "Sure I put brake fluid in the transmission
>-:>>- so what? It's under warranty."
>-:>
>-:> You'd have a point if the printhead were separate, but . . .
>-:>
>-:>>If the ink you refill with isn't of the proper viscosity, or water or
>-:>>alcohol based instead of oil based, or whatever, it can do serious
>-:>>damage to the print heads.
>-:>
>-:> . . . with inkjet printers, the printhead is part of the ink
>-:> cartridge.
>-:
>-:NOT, however,if you refill the ink for HP cartridges, though.
>-:Trust me. Or if you do not, go here or call the support line
>-:for HP inkjet support and ask them. Warning! If your
>-:product is already out of warranty, it will_ cost you 25.00
>-:to talk to a tech to find that out.
>-:
>-:
>-:http://www.hp.com/cposupport/eschome.html
>-:
>-:Terri
>-:


Your post doesn't make it clear who you are disagreeing with. How
can we decide whether to trust you if we can't determine what it is we
are to trust you about?

dogsnus

unread,
Apr 2, 2002, 1:10:21 PM4/2/02
to
Pat Meadows <p...@meadows.pair.com> wrote in
news:q3ohau47fmmf1oa8i...@4ax.com:


snip
>
> Sounds good to me.
>
> I always *really* liked typing - it could be considered
> mindless too, but you had to pay just a little bit of
> attention. It was always relaxing work for me.
>


I did a typing test at the Temp. Agency. Turns out I type
85 wpm with errors.
They deducted the errors and my score is actually 75 wpm.

That and a buck will get me a cuppa coffee.
BG!

Terri

dogsnus

unread,
Apr 3, 2002, 1:21:47 PM4/3/02
to
Bob Ward <bob....@verizon.net> wrote in
news:qcphau8qm2bfjpppf...@4ax.com:

>
snip


>>-:
>>-:NOT, however,if you refill the ink for HP cartridges, though.
>>-:Trust me. Or if you do not, go here or call the support line
>>-:for HP inkjet support and ask them. Warning! If your
>>-:product is already out of warranty, it will_ cost you 25.00
>>-:to talk to a tech to find that out.
>>-:
>>-:
>>-:http://www.hp.com/cposupport/eschome.html -: -:Terri -:
>
>
> Your post doesn't make it clear who you are disagreeing with.

Sorry. I'm not actually disagreeing with anybody. Only on the fact
that refilling HP cartridges will_ void the warranty on that particular
brand name of product.
That's my point here. No more, no less. Based upon personal experience.

How
> can we decide whether to trust you if we can't determine what it is we
> are to trust you about?

Whether one trusts me here is entirely up to that person.
I'll try to be clearer in the future.
In my defense, I'm not only in a lot of pain from being tossed from
a horse, I'm also trying to get adjusted to a new job and it's been
rather difficult.
My apologies for being a bit muddled in my posting. It wasn't on purpose.


Terri

0 new messages