Best way to activate service through PagePlus
Doc
recommendations as to the best way to do it? I see PagePlus has 3
different plans, do you need to activate *under* a particular plan or
are activation and selection of a plan two different issues?
I see there are activations available on ebay, as well as vendors on
PagePlus's site. Any advantage, disadvantage to going one route or the
other? Is there anything to know that a vendor might not tell you?
As I understand it, the only phone that's guaranteed to work is a
Verizon phone. Why is this? Can you use ANY Verizon phone? Does it
matter if it's a few years old - i.e. used?
As an observation, I called the PagePlus customer service number and
got someone who spoke very fractured, heavily Spanish-accented
English, who it seemed ultimately hung up on me when I couldn't
understand them and asked them to repeat themselves. Called back and
got someone else who was also marginally intelligible, who gave me a
number for a PagePlus vendor that is out of order.
Anyone have any major problems with PagePlus customer service?
Thanks for all input
Doc
> As I understand it, the only phone that's guaranteed to work is a
> Verizon phone.
I guess AMPD or Alltel will also work.
imascot
@l43g2000hsh.googlegroups.com:
I have personally activated two phones (both had old numbers ported over) through one of the Ebay
vendors, primarily because Page Plus's website is one of the worst I have ever seen, and, they never
seemed keen to do activations. In fact, I see now that it is not mentioned on their site anymore. The
guy I used doesn't seem to be on Ebay at the moment, but Ugly Eric seems a popular one.
Then, for refills, there are different (very slightly) prices from different vendors. I have bought from
Babblebug, Calling Mart, and now, the best price I can find is from Cellular 360, who apparently also has
a brick and mortar store. He will also do online activation for $3.99 (don't know if he does porting)
http://sales.cellular360.googlepages.com/page_plus_cellular
It must be a Verizon phone because Page Plus uses the Verizon network, it's major advantage. Yes, you
can activate an old phone, as long as it's not still active under any Verizon account. I didn't have one,
but I bought a used phone on Ebay. The other phone I activated was for my parents; I bought them a
new, but never activated Verizon phone.
I have only called customer service once, when I missed my refill date and lost my rollover minutes
when I did add time. (I was really nice, and they restored them.) I didn't get a non-English speaker, but
the person I spoke did not seem like a natural at this type of work (although I got what I needed). I
suspect it may be a prison, as I have heard of companies using inmates for customer service.
I'm happy with the coverage, etc. and I have had it now for a year and a half. Hope this helps.
J.
imascot
@l43g2000hsh.googlegroups.com:
> If I want to activate PagePlus prepaid cel service, any
> recommendations as to the best way to do it? I see PagePlus has 3
> different plans, do you need to activate *under* a particular plan or
> are activation and selection of a plan two different issues?
>
> Sorry, I skipped this. The standard plan is what I have. The other two do not seem a good value, you
might as well get a regular Verizon plan if you are going to go that route, especially the 24/7 plan for
$2.49 a day...?! I'm not a cell phone junkie, so Page Plus fits my needs.
J.
agks...@gmail.com
they can deal direct with Pagaplus Customer Service. I'd suggest
averybody to avoid the "Over the phone" customer service. Email, in my
case is the best way to do business with PP. Any Verizon digital phone
will work. I've been with PP for quite awhile now and I'm very pleased
so far.
Todd Allcock
> I do not see any reason why anyone would want to go tru a dealer while
> they can deal direct with Pagaplus Customer Service.
AFAIK, PP customer service doesn't activate phones, so you need a dealer to
start your service.
> I'd suggest
> averybody to avoid the "Over the phone" customer service. Email, in my
> case is the best way to do business with PP. Any Verizon digital phone
> will work. I've been with PP for quite awhile now and I'm very pleased
> so far.
As am I- they're an excellent rural backup for my more featured GSM phones.