info
Grupos de Google ya no admite publicaciones ni suscripciones nuevas de Usenet. El contenido anterior sigue visible.
Dismiss
customer relationship management for business customers
0 vistas
Ir al primer mensaje no leído
NanetteMPI
1 may 2000, 3:00:00 a.m.1/5/00
para
Customer relationship management seems like an ideal way to deal with the
issue of customer loyalty and retention. All the current writings deal with
retail customers. Are there sources of information that discuss these
concepts for intermediaries (i.e.distributors), who are actually considered
a company's customers. Are there other sources that address developing a
relationship with end-users, at the risk of alienating the intermediaries?
issue of customer loyalty and retention. All the current writings deal with
retail customers. Are there sources of information that discuss these
concepts for intermediaries (i.e.distributors), who are actually considered
a company's customers. Are there other sources that address developing a
relationship with end-users, at the risk of alienating the intermediaries?
0 mensajes nuevos