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t23  
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 More options Mar 21, 5:30 pm
From: t23 <el.tort...@gmail.com>
Date: Fri, 21 Mar 2008 14:30:40 -0700 (PDT)
Local: Fri, Mar 21 2008 5:30 pm
Subject: Oh no! Locked out!
I have been really getting into this mind mapping until errors
occurred when I tried to open a previous map. I signed out to see if
that would help, but now I am locked out of my account.

Ouch, a hit to confidence in reliability of these great services.

Is this permanent or just a glitch?


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Stefan Schuster  
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 More options Mar 22, 5:57 pm
From: Stefan Schuster <st.schus...@gmail.com>
Date: Sat, 22 Mar 2008 14:57:07 -0700 (PDT)
Local: Sat, Mar 22 2008 5:57 pm
Subject: Re: Oh no! Locked out!
Hi,

Of course this was only a temporary glitch - And even something like a
worst case scenario. Our DB server finally crashed - on a weekend...
So we all freaked out, figured out that 42 isn't the answer to
everything, and set up a replacement server with a backup from
yesterday. After all we are up an running again - with a hopefully
even faster and more reliable database than before.

We are sorry for any inconvenience caused by the temporary failure of
our FREE and still in BETA service. I just had to say this now :)

Regards,
Stefan Schuster

On Mar 21, 10:30 pm, t23 <el.tort...@gmail.com> wrote:


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t23  
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 More options Mar 24, 4:53 pm
From: t23 <el.tort...@gmail.com>
Date: Mon, 24 Mar 2008 13:53:09 -0700 (PDT)
Local: Mon, Mar 24 2008 4:53 pm
Subject: Re: Oh no! Locked out!
Thanks for the reply, its cool to know what happened. I can now get
in.

I really like this software and service. I am planning to use it to
collaborate on group projects at school. I was about to send an email
out to some people in a group I am working with, telling them about
this resource when I was locked out. Most people are not very aware of
mind mapping, but I think they will see that this is a very useful
too.

Thanks again!
t23

On Mar 22, 3:57 pm, Stefan Schuster <st.schus...@gmail.com> wrote:


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Stefan Schuster  
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 More options Mar 25, 5:55 am
From: Stefan Schuster <st.schus...@gmail.com>
Date: Tue, 25 Mar 2008 02:55:41 -0700 (PDT)
Local: Tues, Mar 25 2008 5:55 am
Subject: Re: Oh no! Locked out!
You're welcome!

Regards,
Stefan Schuster

On Mar 24, 9:53 pm, t23 <el.tort...@gmail.com> wrote:


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