Auto Text change

is need your Help@discussions.microsoft.com Patrick is need your Help

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Nov 12, 2009, 2:46:01 PM11/12/09

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I'm trying to use Auto Text in Office 2003. Instead of having the text (i.e.
Dear, Thank You , ATTN:) it only has sign in to Office Live Workspace Beta.

What is wrong? I have used Auto Text before with no problems but now it all
gone. How do I go back to the regular Auto Text, with the canned text?

RichT

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Nov 13, 2009, 5:06:43 AM11/13/09

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I am having the same problem - unintatlling the plugin does not rectify the
problem. I have googled everywhere, but no solutions available...

Stefan Blom

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Nov 13, 2009, 3:08:21 PM11/13/09

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Try the following: Exit Word and rename the Normal template (normal.dot).
The next time you start Word, a fresh copy with factory default settings
will be created.

To delete normal.dot you can search for it in Windows; be sure to search
hidden files and folders.

--
Stefan Blom
Microsoft Word MVP

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RichT

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Nov 13, 2009, 5:02:03 PM11/13/09

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I tried that but the problem remains. Any other suggestions?

Stefan Blom

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Nov 14, 2009, 9:28:49 AM11/14/09

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I'm not familiar with the plug-in that you mentioned. Are you sure that you
managed to uninstall it properly?

--
Stefan Blom
Microsoft Word MVP

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RichT

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Nov 15, 2009, 8:14:40 AM11/15/09

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I think this is the plugin that causes the problem:

http://www.microsoft.com/downloads/details.aspx?FamilyId=36bac9da-1ee4-40df-b06c-a327269f2b63&displaylang=en

I have tried reinstalling it, then doing an uninstall, but the autotext
still says "log in to office live workspace beta".

I don't know when I installed Office Live Workspace Beta - I never install
Betas so I can only imagine that it was installed by some automatic update.
I really don't want any "cloud" computing (which seems to be what Office
Live is?) - I'd really like to get rid of it comepletely.

Stefan Blom

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Nov 15, 2009, 8:39:53 AM11/15/09

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See if there are any "left-overs" (that is, a global add-in for example) in
the Startup folder after you have uninstalled the plugin. For more on this,
see http://word.mvps.org/faqs/customization/CheckIfAddinsInstalled.htm.

--
Stefan Blom
Microsoft Word MVP

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RichT

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Nov 15, 2009, 1:12:58 PM11/15/09

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I've followed all those instructions (thanks) but there was nothing there
that shouldn't be there, and the problem remains unfortunately

Stefan Blom

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Nov 16, 2009, 6:56:59 AM11/16/09

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Have you tried deleting the Data key in the registry
(HKEY_CURRENT_USER\Software\Microsoft\Office\<version_number_here>\Word\Data),
or why not the whole Word key for that matter?

--
Stefan Blom
Microsoft Word MVP

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RichT

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Nov 16, 2009, 3:46:56 PM11/16/09

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I deleted the whole key - still the problem persists.

Stefan Blom

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Nov 18, 2009, 1:53:28 PM11/18/09

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Sorry, but I have no more ideas. :-(

--
Stefan Blom
Microsoft Word MVP

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