Word not printing collated when collate box is checked
Stephanie
with MS Word (and Access) not printing multi-page
documents collated, even when the "collate" box is checked
in their print options. In order to make the collate
option work, they must un-check the collate box in their
print options (it is checked by default) and then re-check
it before printing. These users print to a network
printer - an HP Laser Jet 4300. This bug just recently
appeared. The entire office is running MS Office 2000,
Service Pack 3 and we are up to date with all critical
Microsoft security patches.
Cindy M -WordMVP-
I'd try asking this in the word.printing.fonts newsgroup. My
guess is a problem with the printer drivers, but printing is
really NOT my area of expertise :-)
Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.word.mvps.org
This reply is posted in the Newsgroup; please post any follow
question or reply in the newsgroup and not by e-mail :-)
Bob S
wrote:
There are rare reports that collating does not work. I was guessing
that deleting Word's data key and/or reloading the printer driver
might fix it, but I have no evidence.
Doug Robbins posted the following macro as a work-around. It prints
the copies as separate jobs.
Dim copies, i As Long
copies = InputBox("Enter the number of copies that you require.",
"Print Multiple Copies", 1)
If IsNumeric(copies) Then
For i = 1 To copies
ActiveDocument.PrintOut
Next i
ElseIf copies = "" Then
Exit Sub
Else
MsgBox "You must enter a number"
End If
The fact that the problem can be "fixed" by unchecking the box and
then checking it again is suggestive. Probably Word is keeping two
copies of the bit; one that it displays and a different one that does
the work. These are getting unsynchronized somehow. I seem to recall
a similar problem with the "equal column width" check box in Format |
Columns. I don't know whether there is a generic bug in Word, or just
two different programmers making the same mistakes.
BobS