Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

My Word has stopped reponding to mouse/touch pad clicks, any help

0 views
Skip to first unread message

Maxx

unread,
Nov 19, 2009, 3:19:02 AM11/19/09
to
For some strange reasons only the Word out of the complete Office package has
stopped responding to mouse /touchpad clicks in the text area ( the cursor
moves over the menu area but stops working where text is entered, have to use
arrow keys moving across a word file. Anybody with similar problem? Any
solutions?? tried repairing the Office through the control panel but the
issue remains.

Terry Farrell

unread,
Nov 19, 2009, 9:08:26 AM11/19/09
to
That's a symptom of a Word Data Key corruption - usually because Word has
been running when updates are installed.

Run Regedit and expand by double-clicking to the key below. With DATA
selected, press DELETE. Word will automatically recreate a new key when it
is restarted.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Symptoms of Data Key corruption include:

• The mouse does not work when you use Word.
• You cannot open a Word document from the Search window in Windows
Vista.
• You cannot open a Word document from Windows Desktop Search.
• Word crashes when you try to start or exit Word.
• Word crashes when you open the Open dialog box.
• Word crashes when you save a document.
• Word crashes when you close a document.

If you feel uncomfortable editing the registry yourself, Microsoft have a
fix that will do this for you.
http://support.microsoft.com/kb/940791 and press FixIt

--
Terry Farrell - MSWord MVP


"Maxx" <Ma...@discussions.microsoft.com> wrote in message
news:8348FE13-03F0-40D0...@microsoft.com...

0 new messages