Re: "Local user database handle is corrupt"-Can't set VPN user permiss

[Jeffrey Randow (MVP)]

This is a rare known issue. As far as I am aware, there is no
solution to this issue available (i.e., no one has ever posted a
resolution to this issue).

The workaround - reinstall... Not a good option. The only other
suggestion I can recommend is opening up a support incident with
either MS or your OEM (may cost $$$ depending on your situation).

Jeffrey Randow (Windows Networking & Smart Display MVP)
jeffreyr...@remotenetworktechnology.com

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Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

On Tue, 17 Aug 2004 06:29:02 -0700, Geodog
<Geo...@discussions.microsoft.com> wrote:

>I have a serious issue when creating a new incoming connection with the New
>Connection Wizard in XP. At the User permissions box, there are no users on
>the list and as soon as the box opens, I get the following error box with no
>error code, "Local user database handle is corrupt." Because I can't set up
>user permissions here, I am unable to VPN in to this computer which is why I
>am trying to get this to work. If I try to add a user that already has an
>account at this box, I get the error message that the user account already
>exists. Just to clarify, there are no users in the list in step 11 on this
>web page: http://www.onecomputerguy.com/networking/xp_vpn_server.htm
>
>Any help is welcome.

[Geodog]

Thanks for the response.

[Starb]

This has now been a long standing issue with M$ and I was told by Jeffrey
Randow (just look at the archives) to reinstall or wait for XP2 a long time
ago. Note that there are MANY queries over MANY sites, NG, Forums, etc
asking about this - this is not a single or remote request.

As reinstalling is not really a practical option (and only Microsoft would
be daft enough to even suggest this) I waited for SP2. As SP2 is now out
(and I have downloaded it, backed my system up, installed the SP, jumped
thro' hoops, etc) it STILL doesn't fix the problem!

OK M$, you have now made us wait and have no doubt had a good laugh at the
end users expense - how about pulling your thumb out and getting this
problem fixed?

If you have 'fixed' it with a patch etc and I haven't seen it (and trust me,
I have searched!) I apologise but otherwise, my opinion of M$ hasn't changed
;-(

Regards (and let down)
Starb

"Geodog" <Geo...@discussions.microsoft.com> wrote in message
news:AC902538-BA39-4281...@microsoft.com...

[Jeffrey Randow (MVP)]

The only other option is to open a support incident... You can try at
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80 to
see if you can get help here...

Jeffrey Randow (Windows Networking & Smart Display MVP)
jeffreyr...@remotenetworktechnology.com

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows XP Expert Zone - http://www.microsoft.com/windowsxp/expertzone

On Thu, 26 Aug 2004 13:48:08 +0100, "Starb" <st...@ukonline.co.uk>
wrote: