Repair can't find file "asms"

[John Gemski]

I'm trying to repair my XP installation. I chose
the "repair" option from within setup (using the XP Home
Edition CD). It gets thru the first copy operation and
then re-boots. Upon reboot I get an error that says it
can't find the file "asms" and to enter the proper address.
The address panel is showing "GLOBALROOT\DEVICE\CDROM0
\I386". I assume this is the I386 directory on the setup
CD. I tried that directly - still nothing. Seems to be
looking for a file "asms" while "asms" is actually a
directory under i386.

Any ideas?

John

[Spyder32]

Try this to fix your problem:

01. When you receive the error, start a CMD session by
pressing SHIFT+F10.

02. Type regedit.exe and press Enter.

03. Select HKEY_LOCAL_MACHINE.

04. On the File menu, press Load Hive.

05. Load %Windir%\System32\Config\System.sav.

06. Enter AAA when prompted for a name.

07. Navigate to:
HKEY_LOCAL_MACHINE\AAA\ControlSetn\Control\Class\{4D36E965-
E325-11CE-BFC1-08002BE10318}, where ControlSetn is the
lowest control set.

08. Delete both UPPERFILTERS and LOWERFILTERS.

09. Repeat step 07 and 08 for every control set.

10. Select HKEY_LOCAL_MACHINE and Unload Hive from the
File menu.

11. Close the CMD prompt and allow setup to try to read
the 'Asms' file.

I hope this helps you out, I have seen this problem before
on a friends computer and he called me over. I believe
this is exactly what I did to repair it.

-Spyder32

>.
>

[Mike Truitt [Microsoft]]

John,

Just curious, was this installation done from MSDN media? If not, I have
included several possible fixes below. I would actually try Solution D
first if possible. Running regedit can be tricky and may make your system
unbootable after being used.

Solution A:
1. At the error message press SHIFT-F10 and bring up a command window.
2. Run REGEDIT.EXE
3. Load the %windir%\system32\config\system.SAV hive
4. Goto HKEY_LOCAL_MACHINE\SYSTEM\Select\current and check what the
current control set is.
5. Goto
HKLM\Test\ControlSet****\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318
} and delete the upperfilters and lowerfilters registry keys

Solution B:
If REGEDIT.EXE does not load at the SHIFT-F10 command prompt then you must
do a parallel install and then follow the same steps as above and then load
the system.SAV hive from the old install and remove the registry keys.

Solution C:
If the customer is not using hologramed media, IE they burned a CD, they
should try setup from a retail hologramed CD. To verify boot to recovery
console and check c:\$win_nt$.~ls directory and look for ASMS directory.
If it is missing or the files are zero bytes in size then CD-ROM was not
burned correctly.

Solution D:
Copy the I386 folder to the hard drive and run setup from there

Solution E:
Check to see if the drive letter has changed for the CD-ROM. You may have
try multiple drive letters to find it.

Solution F:
CD/ROM hardware is bad and needs to be replaced.

Best regards,

Mike Truitt
Microsoft Corporation