problem opening encrypted excel and word files

[GS]

This problem has just appeared since last week:
I have some encrypted files (using the normal NTFS folder encryption
feature) but now when I try to open the Excel ones I'm told the file is
in use or encrypted and can't be accessed, whilst some of the word ones
give me a warning they can only be opened read-only. Other file types
are working normally though.

If I go to a file's properties and untick the encryption option the file
decrypts ok, after which it opens normally, so it is not a problem with
the encryption key being lost or encrypted for the wrong user.

The files in question are stored on our server (Windows Server 2008)
although I think they are also mirrored on the local PC too (everything
is networked on a LAN using the usual Active Directory setup).

I have heard there has been a problem with an NTFS driver update (update
2823324) for Server 2008 that came out a few days ago, I wonder if this
could be the culprit? Googling hasn't shown anyone reporting the above
problem though.

[David H. Lipman]

From: "GS" <us...@example.net>

If you highlight folders that are "Green", can you uncheck "Encrypt data..."
and propogate that to all files and subfolder ?
That is basically decrypt all files and folders in a container such that all
files and folder names are "Black" and none are "Green" ?

--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp

[GS]

Yes, in the end I had to do that as I found another problem, that
Windows would not allow me to create new files in the encrypted folder
either. Decrypting the whole folder solved the problem but I wonder what
could have caused it.

I uninstalled the Windows NTFS update that I suspected might be the problem
and installed MS's replacement for it that they have just released but it
made no difference to the problem.

[David H. Lipman]

From: "GS" <us...@example.net>

Yeah, nothing in KB2823324 indicated it was associated with FIPS or
encryption.