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Declan

unread,
Oct 26, 2005, 5:19:05 PM10/26/05
to
I can log on to my XP window with no problem, but four other family members
cannot anymore. When they click on thir icon their window loads with thir
own picture and icons, bot then freezes. The cursor goes into eggtimer mode
when placed on the start button. Sometomes I get a Runtime error message
Program:\C\Program files\Surfaccuracy\SAcc.exe This app has requested the
Runtime to terminate it in an unusual way. Please contact the applications
support team for more info.

I am at a loss - even when I create a new guest user the same thing
happens. Is it big trouble?
--
Declan

Carey Frisch [MVP]

unread,
Oct 26, 2005, 6:14:48 PM10/26/05
to
SAcc.exe is an advertising program by Surf Accuracy.
This process monitors your browsing habits and distributes
the data back to the author's servers for analysis. This also
prompts advertising popups. This program is a registered
security risk, is spyware, and should be removed immediately.

Perform the following maintenance:

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/?­id=827315

Download Ad-aware SE and scan your PC for the presence of sp­yware:
http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym&plfid=23&pkj=RRJXPKXYSHMSPCSIZME

Microsoft Windows AntiSpyware
http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en

Here's what you can do to enhance the security on your PC
http://www.microsoft.com/athome/security/protect/windowsxpsp2/Default.mspx

Perform the maintenance as recommended:

4 Ways to Speed Up Your Computer's Performance
http://www.microsoft.com/atwork/getstarted/speed.mspx

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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