Replacing Windows Installer

[Major Malfunction]

I am working on a computer for someone and have a problem I've never seen
before. A program was installed and it does not run, will not allow an
uninstall or a re-install. All attempts at removing the program or
reinstalling fail because the program is looking for a nonexistent location.
Other programs are not effected by this problem. A subsequent message says
the Windows installer may be corrupt or there may be a virus present. I am
pursuing the virus problem independent of this post (it's their antivirus
program that won't run / install) but would like to know what to do if it is
the installer.

How can the Windows installer be replaced? They are running WinXP Home with
SP1.

Thanks!

[Carey Frisch [MVP]]

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item No. 94 (Windows Installer Fix).

[Courtesy of Kelly Theriot, MS-MVP]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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"Major Malfunction" <MajMa...@hotmail.com> wrote in message:
news:%23wWK9qW...@TK2MSFTNGP11.phx.gbl...

[Major Malfunction]

Thanks! I'll let you know if it works.

"Carey Frisch [MVP]" <mrxp...@nospamyahoo.com> wrote in message
news:ubAAatWK...@TK2MSFTNGP09.phx.gbl...