There has to be a reason for this, if anyone has a possible solution,
I will greatly appreciate it
thank you very much in advance
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Before we begin troubleshooting the issue, if you have more than one
DISC player (CD/DVD/CDRW/DVDR/ETC) in your system, I've seen
this type of problem resolved by simply using the other DISC player. :-)
Here are some other more involved solutions which have worked:
1. Before we begin, please save a restore point for your system.
How to use Windows XP System Restore:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp
2. You might be affected by problems similar to the Insert CD error.
- Try the advice and DL at: http://support.microsoft.com/?kbid=228985
Another trick that I found sometimes works is to make the limited account an
administrator account and run that game once. This should create the registry
settings and permissions for that user to be able to properly run the game.
3. Kazaa or Kazaa light is installed on your system.
- Uninstall the game(s) and Kazaa, and reinstall from original CD.
4. Multiple CD drives on your system including Virtual CD drives.
- Disconnect all but the main CD drive and try the game. You
might have an older drive, or a CD Writer which is incompatible
with the Safe Disk copy protection on the CD. (Contact Vendor).
5. Your antivirus or application firewall might be conflicting with it.
- Disable the software temporarily.
6. There might be a patch available for your game to correct the issue.
- Try www.avault.com/pcrl/patches_list.asp?letter=a/ or the game's site.
7. Your desktop may need to be set at least 800x600 and 16 colors.
- Click Start / (Settings) Control Panel / Click Display
8. Your Video, Sound, or Monitor drivers may need updating.
- Try updating your Video drivers using the instructions at:
http://mvps.org/nibblesnbits/Video.html#drivers
9. You might have software running on your system which is causing conflicts.
- Temporarily disable Startup programs one at a time, starting with Firewall,
AV, and ad blockers using: http://new.jtsoft2001.com/windows/startup.php
You can lookup what a program does before you disable it here:
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm
10. If you created other drive letters on your system by installing another drive,
creating partitions or virtual drives you may need to change the CD back
to the same drive letter it was originally. Usually the CD uses the letter D:
- Click Start / Run / type: diskmgmt.msc < to access the tool to change it.
11. Maybe a Microsoft Security patch is the culprit. The only way to be sure is
to Unplug from your Internet connection, and then repair Windows using
this method: http://michaelstevenstech.com/XPrepairinstall.htm
After you reboot, try the game again. If it works, save a new restore point.
Lastly, boot up your system, turn on your XP Internet Firewall, plug back
into your Internet connection and install all Critical and Recommended updates
from: http://windowsupdate.microsoft.com one at a time. Test the game after
each update to find which is causing the game not to start on your PC. :-)
--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
Jimmy S.,
first of all thank you very much for your response.
I tried all but step one. Only because this is a fresh install and I
haven’t loaded anything but the game in question. I created a Admin
account, which made no difference. I then downloaded and applied the
safedisk patch, nothing happened. Have no P2P to worry about, and
unfortunetly only 1 CD-R/W drive. I hadn’t loaded my firewall nor AV,
so that wasn’t an issue. I loaded a patch from blizzards site,
LODPatch_110, as recommended by the site, still no change. When I
changed to your recommended resolution, I honestly thought that was
it, but it just turned out to be a longer pause before that error
appeared. I had all the updated drivers for all hardware except my
CD-R/W. This is a hand me down PC, and no one knows the CD
manufacturer, its not even marked on the drive itself (that I could
tell). It was a long process trying to rule out the updates, but still
no go.
Is there anything else I could possibly try, or should I try to go
through Blizzard directly?
Thank you very much for the help again, thaty was very kind
Since you're unable to deternine the name of the CD Drive's
manufacturer, perhaps you should try another CD Drive in the
system. If it works, then we'll know for certain it's the CD Drive.
--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
"RUMPLE" <DoNot...@WindowsForumz.com> wrote in message news:3_1753518_2a2cb387ce8...@windowsforumz.com...
http://www.lavalys.com/products/download.php?pid=1&lang=en
Overview : EVEREST Home Edition is a freeware1 hardware diagnostics and
memory benchmarking solution for home PC users, based on the award-winning
EVEREST Technology. It offers the world's most accurate hardware information
and diagnostics capabilities, including online features, memory benchmarks,
hardware monitoring, and low-level hardware information.
I used that program to find out who the manufacturer was of my regular DVD
drive. If the programs it still the same, it can also offer update links for
drivers, but if the program is able to determine the manufacturer of your
CDr drive you are already a step further.
Dunno if Blizzard has a forum for Diablo II. If so, please check if there
exists a support forum for technical issues.
wish you luck!
Tonny
"Jimmy S." <no...@m.pls> wrote in message
news:42c9...@usenet01.boi.hp.com...