Two points:
1. You have not contacted Microsoft. This is a peer-to-peer users
newsgroup. We are all just users of Windows XP, not Microsoft
employees (not even those of us with the honorary Microsoft MVP title
behind our names) helping each other when we can. An occasional
Microsoft employee does post here, but it's unofficially, and on his
own time.
2. You apparently have a problem doing something in Microsoft Works.
Asking a question about Works in a Windows XP newsgroup is
inappropriate. You are much more likely to get the help you need in a
Works newsgroup, since that's where the Works experts hang out.
--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup
James,
1 good advice from Ken
2 based on what you say above (or don't say), if your printer sounds as
tho' it is laying ink down on labels, maybe it is laying ink down, but not
where you want it. If printer thinks it is printing 1 label per width to the
right of an A4 sheet of labels for instance, but is fed with fan-fold labels
for instance
at 12.66cm wide (not the 21cm width of A4 sheet, or 8.5" width in US), the
printer will be laying
the ink on the roller, and sound as tho' it is doing the right thing.
3 this may be way off track of course, but is possible maybe.
dfrog