I went to your link ( http://go.microsoft.com/fwlink/?linkid=52012) and
there is nothing to download or to link to?
Anything else?
Brian
"Gary Caldwell" wrote:
> The WGA diagnostic tool has been updated to correct this problem seen by some
> customers. Please download and execute it from:
>
> http://go.microsoft.com/fwlink/?linkid=52012
>
> After running the tool, please return to Windows Update and try it again.
>
> We will be posting a support article describing the problem. If you
> experience any issues with this tool or it does not fix your problem, please
> use the "Copy to Clipboard" button on the tool to send me
> (gac...@microsoft.com) your results so I can investigate it further.
>
> Thank you,
>
> Gary Caldwell
> Microsoft
>
It worked! Thanks!
--
Al Williams
atwms at aol dot com
"Bendico" <Ben...@discussions.microsoft.com> wrote in message
news:23AD1A1A-7802-435D...@microsoft.com...
I clicked on the link you provided but there is nothing there. I then
pasted the link in IE address bar and same thing. I then pasted the link in
the search microsoft bar and it could not find anything.
Please provide step by step process for those of us that are not techies.
Thanks!!
> I clicked on the link you provided but there is nothing there. I then
> pasted the link in IE address bar and same thing.
Hm, is redirecting disabled in your IE or by a "security software"
running in the background? Anyway, although I hate to post direct URLs
to executables, here you go:
http://download.microsoft.com/download/3/a/f/3afe96b2-558e-4fdd-9d9e-d5ac4b6cbad4/WGADiag2.exe
Gary continued:
>> After running the tool, please return to Windows Update and try it again.
>>
>> We will be posting a support article describing the problem. If you
>> experience any issues with this tool or it does not fix your problem, please
>> use the "Copy to Clipboard" button on the tool to send me
>> (gac...@microsoft.com) your results so I can investigate it further.
HTH,
Freudi
RJ
"Gary Caldwell" wrote:
> The WGA diagnostic tool has been updated to correct this problem seen by some
> customers. Please download and execute it from:
>
> http://go.microsoft.com/fwlink/?linkid=52012
>
> After running the tool, please return to Windows Update and try it again.
>
> We will be posting a support article describing the problem. If you
> experience any issues with this tool or it does not fix your problem, please
> use the "Copy to Clipboard" button on the tool to send me
> (gac...@microsoft.com) your results so I can investigate it further.
>
I use Firefox, so when i went to the link, I was prompted to D/L. I
closed Firefox, ran the tool, and ran the WU and it worked.
One thing I noticed is that my Roboform Toolbar flashed several times
while running the updates. I don't know if it's related to any issues
or not, just thought I'd throw it out there.
Thanks again!
Thanks for the link. It worked great and I can now get updates.
(NOTE: It may take several minutes, please be patient. When it is finished,
you will be prompted that "Finished, press any key to continue")
After completing the above steps, please refer to the Windows Update website
to install the WGA toll again. If it still cannot be installed, let's move on
to the steps below to manually install it.
Step 2 Install the WGA engine manually
===========================
1. Download the ActiveX cab file from the following link and then save it to
the Desktop.
http://download.microsoft.com/download/4/f/9/4f9730c0-2061-4028-bca9-3d6e652a5cc8/LegitCheckControl.cab
Open the downloaded cab file and we will find the following two files:
LegitCheckControl.dll
LegitCheckControl.inf
2. Click "Start", click "Run", type: "%windir%\system32" (without
quotations) and press Enter. Copy the LegitCheckControl.dll files into the
opened system32 folder.
3. Click "Start", click "Run", type: "REGSVR32 LegitCheckControl.dll"
(without the quotations) and press Enter. We will see a popup message stating
this process succeeded.
4. Click "Start", click "Run", type: "inf" (without quotations) and press
Enter. Copy the LegitCheckControl.inf file into the opened inf folder.
5. Right click on the copied LegitCheckControl.inf file in the inf folder,
and then choose Install. The WGA engine will be installed automatically.
After we finish the above steps, please restart the computer and try to
validate Windows again.
"Gary Caldwell" wrote:
> The WGA diagnostic tool has been updated to correct this problem seen by some
> customers. Please download and execute it from:
>
> http://go.microsoft.com/fwlink/?linkid=52012
>
> After running the tool, please return to Windows Update and try it again.
>
> We will be posting a support article describing the problem. If you
> experience any issues with this tool or it does not fix your problem, please
> use the "Copy to Clipboard" button on the tool to send me
> (gac...@microsoft.com) your results so I can investigate it further.
>
"Muddog41" wrote:
installing the WGA engine manually was the only solution that worked for me,
so thank you very much for posting this alternative!!