Error 0X05 when installing KB940157

pwcky

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Aug 11, 2008, 9:46:00 PM8/11/08

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I tried repeatedly to install KB940157 but always receive KB940157. Any
suggestions would be appreciated. Thanks !

pwcky

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Aug 11, 2008, 9:55:16 PM8/11/08

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Clarrification..... "but always receive error 0X05.

TaurArian

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Aug 11, 2008, 11:48:01 PM8/11/08

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Have you tried the manual download?
http://www.microsoft.com/downloads/details.aspx?FamilyId=BC28ED7F-C51B-49CD-B505-95B91B453284&displaylang=en
or
http://www.microsoft.com/downloads/details.aspx?FamilyID=55c18cb3-c916-4298-aba3-5b98904f7cda&displaylang=en

You didn't tell me what OS you're using.

As a matter of interest, do you have Zone Alarm installed?
--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org

pwcky

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Aug 12, 2008, 12:36:04 AM8/12/08

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TaurArian,

Thanks for the response. I am running XP SP2. I don't think I've ever
installed Zone Alarm and it is not in the list of installed programs. I do
have Spybot S&D. I just tried the manual download for XP. It failed but I
have the log file if that helps. Should I post it here or should I send it
to you directly.

Thanks for your support.

TaurArian

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Aug 12, 2008, 12:57:01 AM8/12/08

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Hi pwcky, please post the relevant part of the windowupdate.log file here so
everyone can read the same. If I don't know the answer, someone else may.
K

--
--------------------------------
TaurArian [MVP] 2005-2009
Update Services
http://taurarian.mvps.org

PA Bear [MS MVP]

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Aug 12, 2008, 1:00:49 AM8/12/08

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Is an earlier version of Windows Desktop Search still installed?

21st100

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Aug 13, 2008, 3:03:01 AM8/13/08

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I have also has a similar problem with this update too on Vista OS
I have installed it using Windows Update and the standalone installer and on
both events i get installation failed.
In the error details section i get, Code 80070002 where i have to stop the
Windows update service, delete update files and restart service and reinstall
the update.
This has done nothing.
I have also conducted all of the above procedures while in safe mode but it
doesn't make a difference

Thanks

Carnes@discussions.microsoft.com Todd Carnes

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Aug 22, 2008, 6:29:00 PM8/22/08

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"pwcky" wrote:

> I tried repeatedly to install KB940157 but always receive KB940157. Any
> suggestions would be appreciated. Thanks !

I am having the same exact problem.

I'm running Windows XP Professional (x64 edition).

The installation log is of absolutely no help whatsoever. It says...

-------------
Installation Failure

Error Code: 0x05
Try to install the update again, or request help from one of the following
resources.

For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup

For assisted support options:

Microsoft Online Assisted Support (no-cost for issues related to getting
updates)
------------

I already tried the FAQ and Find solutions.

Todd

Todd Carnes

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Aug 22, 2008, 6:34:01 PM8/22/08

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Oh yeah...and I'm running service pack 2.

Todd Carnes

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Aug 22, 2008, 6:48:05 PM8/22/08

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Ok, I tried downloading it and installing it manually from
http://www.microsoft.com/downloads/details.aspx?FamilyId=2720F870-F910-412A-8C41-D04BD93890F9&displaylang=en

The install still failed.

The pertinent section of the install log reads...

45.328: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for
ProductInstall.GlobalRegistryChanges.Install error: 0x5
45.328: INF_REGISTRY Failed
45.328: DoInstallation:DoRegistryUpdates failed
45.515: WDS ********** EndInstallation called.
45.515: WDS ********** FailedInstallation called.
45.515: Access is denied.
45.515: Windows Search 4.0 installation did not complete.

Select 'OK' to undo the changes that have been made.
45.515: Starting process:
C:\WINDOWS\$NtUninstallKB940157$\spuninst\spuninst.exe /~ -q -z
61.640: Software Update Rollback has completed successfully. The original
error message was: 0x1

Todd Carnes

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Aug 22, 2008, 7:00:08 PM8/22/08

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Ok, actually, after a more careful review of the install log there were a LOT
of failures earlier on in the log and they were all failures to access
various registry keys.... Sounds like a permissions thing....maybe?

Todd

PA Bear [MS MVP]

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Aug 22, 2008, 8:42:03 PM8/22/08

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To avoid confusion, please begin a new thread about *your* problem, Todd.
Thanks.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Todd Carnes

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Aug 23, 2008, 7:38:00 AM8/23/08

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"PA Bear [MS MVP]" wrote:

> To avoid confusion, please begin a new thread about *your* problem, Todd.
> Thanks.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/

Ok :)