RE: 0x80072EFD error?

[John]

Nice thread, but the problem continues! Deleting the folders in the
softwaredistribution folder works once. Need a permanent solution. Thx.

"Vikas Ahuja [MSFT]" wrote:

> This thread/post message has some resolution for your problem:
> http://communities2.microsoft.com/communities/newsgroups/en-us/default.aspx?&query=0x80072F78&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=d9e47824-b473-477d-8e12-3bf1241ed1a5&mid=9ecfcf85-4fe5-4a0b-8ac3-c5e1840659e3
>
>
>
> "SpadeyChops" wrote:
>
> > Is anyone else experiencing this problem when trying to use V5 of the windows
> > update software? I'm currently unable to connect to the website to download
> > any patches - let alone SP2!
> >
> > The Microsoft help center indicates, it's a problem with my Norton Firewall,
> > and that I need to set-up a rule to allow the website access through my
> > firewall. When I try to do this, using the instructions from Symantec I
> > cannot add the Windows update website, as they contain forward slashes in the
> > HTTP header. (Norton prefixes sites with "www."
> >
> > Has anyone else suffered from this, and more importantly been able to get
> > around the problem?! It's driving me nuts!!

[Roger K]

This is how I set Norton firewall so I can download updates and keep the
firewall on--

In Internet Access Control go onto Microsoft Generic Host Process for Win32
Services (if it isn't already there then add it by browsing for
C:\WINDOWS\system32\svchost.exe), select Modify... Customize Internet
Access or this application (OK), Add, and add the following:-

Action: Permit Internet Access
Connections to and from other computers
Computers: Only the computers and sites listed below -
Single Address - v5.windowsupdate.microsoft.com
Communications:
What protocols? TCP and UDP
What types of communications or ports do you want to permit?
. Only the types...listed below
remote http (port 80)
remote https (port 443)
Description: Generic Host Proc - Windows Update 5 (or call it anything else
you like)
NB re TCP and UDP - some sites say you only need TCP but I found you need
both.

Then go into Internet Explorer, Tools, Internet Options, Security,
highlight Trusted Sites, click on Sites... and in "Add this Web site to the
zone"
enter https://v5.windowsupdate.microsoft.com (NB https) and (important)
uncheck "Require server verification (https:) for all sites in this zone".

Tried the above on their own but found that both were necessary.

Log out of Windows account and back in (or reboot) for changes to take
effect.

If all else fails, disable firewall while searching for and /or downloading
updates.

[XP User@discussions.microsoft.com Frustrated XP User]

Very interesting, Roger K. How did you manage to get the Norton Firewall to
accept "v5.windowsupdate.microsoft.com" as a valid address for a
computer/site?

Frustrated XP User

[Roger K]

I've just re-entered it in NF and it accepted it OK, but NOT if I put
https:// at the start as I did in IE.

"Frustrated XP User" <Frustrated XP Us...@discussions.microsoft.com> wrote in
message news:CC1CACEE-5B0D-4E58...@microsoft.com...

[Darling, Haddington, Scotland@discussions.microsoft.com Russell Darling, Haddington, Scotland]

Roger,

Thank you for your detailed fix. Microsoft's expert's answer was to disable
NIS and enable their one! Not having bought NIS and found it successful for
6 months. Norton wanted to charge me money for their support - not a good
idea for a Scot.

The only problem I encountered was when modifying MS Generic Host Process
for Win32, there were a dozen entries to choose from. I decided to create a
new one based on your prompts and then moved it to the top of the list.

On rebooting, I was able to get into windows updates to find that SP2 was
temporarily disabled due to over demand!!!!

[Roger K]

Glad to see it worked Russell. I had a similar problem with Symantec - ie
I'm disqualified from any advice or support because I'd bought NIS too long
ago (though I WAS paying for updates).
BTW most advice seems to be to wait until SP2 has been debugged before
installing it.
http://homepage.ntlworld.com/roger.k/

"Russell Darling, Haddington, Scotland" <Russell Darling, Haddington,
Scot...@discussions.microsoft.com> wrote in message
news:8F13E78D-1BD4-41AB...@microsoft.com...

[JakeB]

I am having this same issue with the V5 update site (sure am glad MS made
this "improved" site for updates--reduces download speeds becuase you can't
download anything).

Anyway, here is the fix for proxy based firewalls that is working for me,
not all sites may need to be added but this is the rule I have in place that
is working for the V5 site. I also manually downloaded and installed the
BITS 2.0 update, I am still testing updates without this update installed.

I created a rule that didn't require authentication for the following sites:
- www.download.windowsupdate.com
- v5.windowsupdate.microsoft.com
- windowsupdate.microsoft.com
- c.microsoft.com (don't know if this one is needed but recorded it in the
firewall logs).

I'm using Symantec Enterprise Firewall (Raptor), as stated above, I created
a group containing the URLs listed above, setup a rule to access those sites
without authentication and now I can use the Windows Update site. Hopefully
this will help a couple of you!

[Frank]

When the problem is with NIS, how do you come up with the
advice to wait for Microsoft to fix it. DUH....

"Roger K" <roger....@ntlworld.com> wrote in message
news:ScKYc.1008$O23...@newsfe1-win.ntli.net...

[Roger K]

Simple - from posts here and reports elsewhere there are obviously plenty of
problems with SP2 unconnected with NIS that will keep Micra-slops busy over
the coming months.

"Frank" <bbu...@bqik.net> wrote in message
news:uPbNwdwj...@TK2MSFTNGP12.phx.gbl...

[Darling@discussions.microsoft.com Russell Darling]

Roger,

Yes waiting is probably good advice - fools rush in ......?

[Frustrated XP User]

Thanks from me too Roger but I had to wait until the Norton Program Control
window came up before I could manually configure the "system 32" prog as
permitted access. I have now been able to scan for updates including the SP2
but I'm not so sure I actually want to download it after seeing all the
problems it is causing. I wish Microsoft would spend more money making sure
that their programme updates worked before releasing them!!.

Frustrated XP User