Windows XP Service Pack 2 Problem Solver:
http://winhlp.com/WxSP2.htm
Installing WinXP SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2getinstall
What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm
WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm
The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
Application Compatibility Testing and Mitigation Guide for Windows XP
Service Pack 2
http://www.microsoft.com/downloads/details.aspx?FamilyId=9300BECF-2DEE-4772-ADD9-AD0EAF89C4A7
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
pagemichael wrote:
> Have a Dell desktop with Windows XP Professional OEM with SP1. I am a
> technician so I am quite familiar with troubleshooting problems with
> installation SP2 but have encountered one I need help with. What happens
> is
> that during the "performing cleanup" stage of the SP2 installation it
> seems
> to hang and then closes out and comes up with the Microsoft Error report
> prompting to send error report. I then have to uninstall SP2. It is the
> same result if installed in normal mode from windows update service, using
> a
> standalone installer in normal mode as well as in safe mode. I am
> familiar
> with managing startup items and have tried disabling security software,
> have
> updated the bios, and updated drivers from dell. I am as well confident
> that there are no threats on the machine! I have ran a quick drive test
> from hitachi which passed as well as a the microsoft memory tester. A
> checkdisk was also ran which found no errors. I also have researched the
> knowledgebase and have applied patch from 885523, & tried steps from
> 885627.
> I have detailed logs from setupapi , as well as logs from svcpack.log
> which
> are too long to post but I will post a link to them in a followup post.
> Any help GREATLY appreciated!!
svcpack log
http://www.box.net/shared/7ikhm5sowo
Again, this is not an official MS Support newsgroup and you'd be much better
off posting in a WinXP-specific newsgroup. Good luck.
--
~PA Bear
pagemichael wrote:
> ? Are you kidding me they are links to 2 text files. Do you have a
> better
> suggestion?
I will post update resolution to those interested with similar problems.
Any HELP greatly appreciated, nonsense though... not needed.
<paste>
PA Bear [MS MVP] wrote:
> [my reply] Crossposted to WinXP General.
>
> Windows XP Service Pack 2 Problem Solver:
> http://winhlp.com/WxSP2.htm
>
> Installing WinXP SP2
> http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2getinstall
>
> What to Know Before Downloading/Installing SP2
> http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
>
> Installing SP2 Step-by-Step
> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
>
> Troubleshooting Your Installation
> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
>
> WinXP SP2 FAQ: What to do after installing SP2
> http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
>
> Service Pack (any) Installation Checklist (MVP Jupiter Jones)
> http://www3.telus.net/dandemar/spackins.htm
>
> WinXP SP2-specific Page (MVP Jupiter Jones)
> http://www3.telus.net/dandemar/xpsp2.htm
>
> The hard disk space requirements for Windows XP Service Pack 2
> http://support.microsoft.com/default.aspx?kbid=837783
>
> Application Compatibility Testing and Mitigation Guide for Windows XP
> Service Pack 2
>
> http://www.microsoft.com/downloads/details.aspx?FamilyId=9300BECF-2DEE-4772-ADD9-AD0EAF89C4A7
>