Cannot Install this Hardware
There was a problem installing this hardware:
HID Non-User Input Data Filter
An error occured during the installation of the device
Fatal error during installation
My computer is a Dell Inspiron 5100 and the mouse that is giving me the
trouble is a Microsoft Wireless Notebook Optical Mouse 1.0A. So far, I've
tried the following:
- Rolling back the driver to a prior version.
- Installing Microsoft Intellipoint 6.2 software.
Any suggestions would be appreciated.
Thanks!
Thanks!
"Martin" <martin...@verizon.net> wrote in message
news:zSA2j.13198$r81.9230@trndny05...
0x80070643 -2147023293 ERROR_INSTALL_FAILURE
Error 0x 80070643 is returned, and the extended error is 1000-1999 or
(0x3e8-0x7cf)
See if http://support.microsoft.com/kb/906602 helps
- -- --
"Engel" <En...@discussions.microsoft.com> wrote in message
news:E106A081-8ADE-4CC4...@microsoft.com...
It sounds like a driver update has occured which messed up the USB settings.
Hopefully you did not take any non MS driver(s) from windows update?
Never take drivers from windows update unless they are intended for
Microsoft hardware.
If an updated driver is needed because the hardware does not work proper go
to the manufacturers website to look for an updated driver.
If it ain't broke: do not try to"FIX" it.
If you did take the optional drivers from windows update try booting last
known good configuration, rolling back on the driver or use system restore
in safe mode prior to a date of the problem or restore from the full system
backup you hopefully made.
Assuming you are using Windows XP: here you can see how to roll back on a
device driver:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/driverrollback.mspx
You can disable the update in question appearing when automatic updates is
set by going
to the windows update website and unmark (hide) driver in question.
Best regards,
Michel Denie
"Garth H" <Gar...@discussions.microsoft.com> wrote in message
news:910E6CAB-3ECA-482F...@microsoft.com...
Try deleting the Intellipoint drivers and re-install them and see if that
solves the problem.
Best regards,
Michel Denie
"Garth H" <Gar...@discussions.microsoft.com> wrote in message
news:8A3C91D8-A9C9-44B9...@microsoft.com...
I have hidden the (already downloaded) update named above which shows up in
Windows / Microsoft Update, which always fails when applied. >>>>>> If
anyone knows how to remove the download from the machine, that would be
helpful ... perhaps a fresh download might work. <<<<<<
Otherwise I shall live with this until my next format of my system C: drive
and install which will take place in about mid-July. It would be nice to
know where the downloaded updates are stored so that one doesn't have to go
through downloading 100+ updates every 4-6 months when I do a full install.
Fortunately all my data and applications are on other drives.
I am sorry not te be able to be of more assistance.
If it was my computer I would make a repair installation an update windows
again skipping the update in question and all should be fine. Make sure to
hide the update in question on the windows update webpage.
Good luck and best regards,
Michel Denie
"Garth H" <Gar...@discussions.microsoft.com> wrote in message
news:C08810AD-1F06-4C41...@microsoft.com...
See, in order:
A...hardware device does not function correctly after you install Windows
Vista Service Pack 1
(courtesy of MVP TaurArian)
http://support.microsoft.com/kb/948187
How to uninstall Windows Vista SP1 as a troubleshooting step:
http://support.microsoft.com/kb/948537
Unlimited installation and compatibility support for Vista SP1 is available
at no charge through 18 Mar-09
. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921
. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11274&gprid=500921
. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11274&gprid=500921
. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11274&gprid=500921
. Other: http://support.microsoft.com/oas/default.aspx | select Windows
Vista | select Windows Vista Service Pack 1
===================================
Windows Vista Service Pack 1 - Things to Know Before You Download:
http://technet.microsoft.com/en-us/windowsvista/bb968859.aspx
Windows Vista Help: Learn how to install Windows Vista Service Pack 1 (SP1):
http://windowshelp.microsoft.com/windows/en-us/Help/133c8953-c9cd-4fa5-8883-03e91bb6f2021033.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Osprey wrote:
> I have a USB HDD (powered) ... all working OK with any of my PC's
> SP1 installed .. since then if I turn on the USB HDD when VISTA running it
> crashes .. bluescreen and creates dumps.
> If I try to start PC up with drive already switched on PC will not start,
> keeps rebooting once it gets to Windows splash screen.
>
> The USB HDD still works fine with other PC's ... as I use it daily for
> backups and file storage.
>
> Did SP1 screw up USB ??
>
> The last time it worked OK on VISTA was immediately before the SP1 upgrade
> when I took a full system back up .... since then it will not work with
> VISTA.
>
> After a crash .... I have to switch off USB HDD or unplug it to get VISTA
> to
> boot ... often have to do a safe mode start up first , followed by shut
> down
> then a normal start.
>
> Vista report ..."Restart after crash, shall I check for solution" but
> returns nothing ... not even a "nothing found" message.
>
> About screen does tell me I have "Vista Ultimate 2007 Service Pack 1"
>
> PC is Dell 9200 4GB RAM 6600 2.4GHz 2 x 330GB HD RAID 0
>
> USB HDD is conneted via a powered Belkin USB hub ... works fine with other
> (XP) machines
"Garth H" <Gar...@discussions.microsoft.com> wrote in message
news:C08810AD-1F06-4C41...@microsoft.com...
"realcestmoi" wrote:
> Found this, might help.
>
> See, in order:
>
> A...hardware device does not function correctly after you install Windows
> Vista Service Pack 1
> (courtesy of MVP TaurArian)
> http://support.microsoft.com/kb/948187
>
> How to uninstall Windows Vista SP1 as a troubleshooting step:
> http://support.microsoft.com/kb/948537
etcetera, etcetera … …
I went into the same problem. Look into your Windows directorye for a log
file named wfd01005Inst.log (or similar) updated at the time youried to
install the update.
Open this log file, it should allow you to see what caused the install
error. In my case, I found "FileVersion of
E:\WINDOWS\system32\DRIVERS\wdf01000.sys is Greater Than 1.5.5600.0".
Thus, I renamed the wfd01000.sys file, ran the update again and voilà !, it
went fine, no more error !
I restarted Windows, no more New hardware Install failure message...
Out of curiosity, I checked the file wfd01000.sys installed by the update,
it was exactly the same than the old one.
Hope this helps
A possible surmise of the underlying cause ... I repaired my system after we
changed to daylight savings time but the XP SP2 assumed the old date for
start of DST, and it still thinks its DST. So the time-stamps of
wdf01000.sys as replaced differ by one hour.
--
RGH
HERE IS THE SOLUTION!!! (at least it worked for me!)
Go to C:\Windows\system32\drivers and delete wdf01000.sys
Then, go to windows update, and select Custom. Then select hardware updates,
and HID non-user Input data filter should be there again. Now select
download and install, and it should enter the correct information and fix
your HID non-user Input Data Filter Error / fatal error / failed to install
problem.
Got a new computer, ghost of Hard Drive it was XP Home.
Upgraded to XP-Pro and issues started the same as the other posters.
HID non-user Input Data Filter Error / fatal error / failed to install
problem.
This caused issues with the HP 3380 Laser jet scanner and Microsoft wireless
laser Mouse 5000/Keyboard 4000/receiver 3.1.
The HP 3380 Laser scanner would communicate with PC but not execute the
scanning process. The print functions worked.
Secure an install disk from HP for laserjet 3015/3020/3030/3380 v4.0 is for
XP, call HP and ask for v4.0, they will send it to you. They don’t recommend
downloads for installation. Once you have the hard disk, Uninstall the HP
3380, insert the HP install disk v4.0 and find scrubber.exe and run it. Now,
install HP 3380 as per set up instructions.
Note: You can save your fax and printer settings before you begin the
Uninstall and Install process, you will need to go to the HP Toolbox. Go to
“Status Tab” and find “Print Info” on left side and click. Print all your
information before you call HP so you have your SN # and all the info they
will ask as well as the set up info. HP 800-474-6836 To save your
Printer/fax settings click the “Fax Tab”, left side to “Detailed Fax
Settings”, next on right click “Fax Setup Wizard”, top tab click “System
Settings” tab, go down on left side click “Save and Restore” to back up
settings or restore them.
HID non-user Input Data Filter Error, followed the solution from “crakaz”
and deleted:
> > HERE IS THE SOLUTION!!! (at least it worked for me!)
> >
> > Go to C:\Windows\system32\drivers and delete wdf01000.sys
I didn't have to do anything further as this cured the issue. Don’t now for
sure but maybe the driver for the Wireless mouse receiver 3.1 was already
there as it didn't appear on the hardware update list. Plugged in the
receiver and heard the clunk-clunk and it worked with no errors.
Thanks and your fix worked.
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Starmon
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phaedrus99
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Starmon
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SHELLBACK
SEMPER FI
good tip. It seems the consistant thing here for most is a windows
repair, which I also had to do recently.
Your solution worked perfectly, thanks !!
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vgolfmaster
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avd
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mucker365
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However, before I could delete the file I had to take ownership of it.
Here is a great site to show you how to take ownership and get full
control over a file in your system (Win 7):
http://www.howtogeek.com/howto/windows-vista/how-to-delete-a-system-file-in-windows-vista/
In short, here are the steps:
1) Start
2) Type "CMD" (without the quotes) in the search bar
3) Press Ctrl+Shift+Enter key combination
4) To take ownership of the file, at the command prompt type or
copy/paste the following: takeown /f
C:\Windows\System32\drivers\wdf01000.sys
5) To get full control of the file in order to delete it you have to
enter the following at the next command prompt: cacls
C:\Windows\System32\drivers\wdf01000.sys /G johnsmith:F
6) Please note that "johnsmith" in the above command needs to be
changed to YOUR username.
7) Close the command prompt.
8) Go to C:\Windows\System32\drivers and delete the file
If you're like me and the computer told you that you need to get
authorization from yourself, then do the following:
9) Right-click on the file -> Properties
10) Click on the "Security" tab
11) Click "Advanced" (by where it says "For special permissions or
advanced settings, click Advanced.")
12) Click on the "Effective Permissions" tab
13) Click "Select" (next to the box for "Group or user name")
14) In the box with the header that says "Enter the object name to
select," type your username exactly how it appeared in command prompt
(for example, "johnsmith\john smith")
15) Click "OK" and then close the box.
16) Click "Apply" and that's it. You should be able to delete the file
now.
Updates installed with no problem after that.
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tennissanta
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mucker365
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What happens when you delete the file, restart the computer and attempt
to install the update? Does it still show a failure message?
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tennissanta
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I only bought it because my Logitech mouse died on me. There's another
problem. Did you know that you can't buy a replacement for a failed
mouse/keyboard from a combination set? They are "factory encrypted" and
they claim not to be able to supply areplacement.
Profits, I suppose. What is the world coming to?
--
mucker365
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Thank you!
Your solution did the trick for me.
Plus, the simplicity of it adds to my continuing amazement regarding MS
programmers and tech writers. How do they earn their salaries? The fixes
they come up with are invariably meant for IT types, not end users. >> Their
fixes also make my head hurt.
Thanks a lot for taking the time to pass on your solution.
mick