Windows Update Error on XP 64bit: update is redirected from v6 to
JP
I have problem with Windows Update within my XP 64bit SP2.
Recenty I reinstalled my system and installed Windows and update normally.
But after that first update, I can't access Windows update anymore. I
automatically redirects the
http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us to the old
http://v4.windowsupdate.microsoft.com/en/default.asp site.
All I got is the notification Windows Update Error. No error code, just that.
I tried couple of things but nothing works (clearing cache and setting of
IE, unregistering and registering some DLLs, reinstalling
WindowsUpdateAgent30-x64.exe etc.).
Is there a way to change somewhere the old v4 site link to the latest one v6?
Does anybody has suggestion for me?
TaurArian
there are redirection files/folders contained within -
Renaming the SoftwareDistribution folder
Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.
Rename the "SoftwareDistribution" folder:
a. Click Start, click Run, type %systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.
Then take a look at this article (ignore the title if need be) as it gives some
instructions on reinstalling the WU Agent etc.
Updates are not installed successfully from Windows Update, from Microsoft Update, or by
using Automatic Updates after you repair a Windows XP installation
http://support.microsoft.com/kb/943144
--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
"JP" <J...@discussions.microsoft.com> wrote in message
news:35E157B4-AA68-44F1...@microsoft.com...
JP
thank you for the tip, but I've done it before and now again following the
steps you suggested, but it didn't help.
It still connects to old v4 site.
Jörg Becker
I got the same problem. Until today morning all was fine. After the
automatic update in the morning I am always be redirected to
http://v4.windowsupdate.microsoft.com
Who can help or has an idea?
system: XP 64
brgds
JB
Jörg Becker
look here: http://www.antitux.de/showthread.php?p=121860#post121860
brgds
JB
"JP" <J...@discussions.microsoft.com> schrieb im Newsbeitrag
news:35E157B4-AA68-44F1...@microsoft.com...
Eric Brodish [MSFT]
Could you please send me the user agent string from your machine that is
experiencing this issue.
The user agent will be found at the following register entries
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings, User Agent
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\User Agent\Post Platform
This we help us look to see what the issue is.
Eric
"JP" <J...@discussions.microsoft.com> wrote in message
news:35E157B4-AA68-44F1...@microsoft.com...
![PA Bear [MS MVP]'s profile photo](http://lh3.googleusercontent.com/a-/ALV-UjXsf05hH-R8XChS3fXPPzfoO8FYYxAKhT86KfPnIELr3QJ9tQ=s40-c)
PA Bear [MS MVP]
Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Robert Aldwinckle
news:O7uT$OqUIH...@TK2MSFTNGP03.phx.gbl...
> Hi there, did you clear the softwaredistribution folder, sometimes this is a magic cure as
> there are redirection files/folders contained within -
This "redirection" probably involves IE's User-Agent so I like your suggestion
of Ramesh's fix to a previous poster for a related symptom... ; )
news:uD56OVcU...@TK2MSFTNGP05.phx.gbl
Subject: Re: Can't use Windows Update
Date: Tue, 8 Jan 2008 18:08:49 +1100
FYI
Robert
---
>
> Renaming the SoftwareDistribution folder
...
> "JP" <J...@discussions.microsoft.com> wrote in message
> news:35E157B4-AA68-44F1...@microsoft.com...
> | Hello.
> | I have problem with Windows Update within my XP 64bit SP2.
> | Recenty I reinstalled my system and installed Windows and update normally.
> | But after that first update, I can't access Windows update anymore. I
> | automatically redirects the
> | http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us to the old
> | http://v4.windowsupdate.microsoft.com/en/default.asp site.
> | All I got is the notification Windows Update Error. No error code, just that.
...
TaurArian
If anyone wants to check out Ramesh's fix for redirection -
Windows Update page says "Thank you for your interest in obtaining updates
from our site."
http://www.winhelponline.com/articles/35/1/
"Robert Aldwinckle" wrote:
> "TaurArian" <taurarian...@gmail.com> wrote in message
> news:O7uT$OqUIH...@TK2MSFTNGP03.phx.gbl...
> > Hi there, did you clear the softwaredistribution folder, sometimes this is a magic cure as
> > there are redirection files/folders contained within -
>
>
> This "redirection" probably involves IE's User-Agent so I like your suggestion
> of Ramesh's fix to a previous poster for a related symptom... ; )
>
> news:uD56OVcU...@TK2MSFTNGP05.phx.gbl
>
> Subject: Re: Can't use Windows Update
> Date: Tue, 8 Jan 2008 18:08:49 +1100
>
>
> FYI
>
> Robert
> ---
>
>
> >
> > Renaming the SoftwareDistribution folder
> ....
>
> > "JP" <J...@discussions.microsoft.com> wrote in message
> > news:35E157B4-AA68-44F1...@microsoft.com...
> > | Hello.
> > | I have problem with Windows Update within my XP 64bit SP2.
> > | Recenty I reinstalled my system and installed Windows and update normally.
> > | But after that first update, I can't access Windows update anymore. I
> > | automatically redirects the
> > | http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us to the old
> > | http://v4.windowsupdate.microsoft.com/en/default.asp site.
> > | All I got is the notification Windows Update Error. No error code, just that.
> ....
>
>
>
PA Bear [MS MVP]
JP
This s my user agent test:
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; WOW64; SV1; Mozilla/4.0
(compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 3.0.04506.30; .NET CLR
2.0.50727)
Soner
"JP" wrote:
Good news.
Problem has been solved.
Simply deleting the whole *User Agent* key (attention, i say *key*, not
string) in
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings\*User Agent*" solved the problem.
No more redirects.
JP
That did it!!
Thank you very much Soner!
billcat
support and the guy who was "helping" me was totally clueless about 64-bit
systems so I thought I'd check back here.
MowGreen [MVP]
Cookies. Also, suggest you check the Hosts file located in
WINDOWS\SysWow64\drivers\etc to see if the update sites have been added
to it. Delete them if present.
If no joy, go here, download and *save*: AU Check (v78a)
Once the download completes close *all* open browsers and programs.
Temp disable the installed AV/security suite. If need be, consult the
User Guide or visit the manufacturer's web site to learn how this is
done. All processes and services of the above need to be temp disabled.
*** IF a 3rd party firewall is being used then Disable it and Enable the
native XP firewall. The system must be connected in order to download
required updating software components. ***
Now run au_check_v78a_codeplex.exe and allow it some time to complete
it's operation.
*** Reenable any 3rd party firewall if one was disabled and then Disable
the Windows Firewall ***
Restart the system now.
Is the issue resolved now ?
MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
billcat
but unfortunately, still no joy. Not only am I redirected to v4 but I also
now have "Administrators Only" error lol But I appreciate the effort,
MowGreen, and the quick response. Much thanks :)
MowGreen [MVP]
it. What is the installed security software and was it *completely*
disabled when AU Check was run ?
Open the AULOGS subfolder located in the root drive [the drive where
WINDOWS is installed to, usually C:\] Extract the contents of the
data.cab as you would a .zip file.
Drill down and open WinHTTP_log.txt and gpresult.txt.
Post their contents into your reply, please.
billcat
uninstalling Antivir. I didn't notice any conflict with AU Check. I often
disable the Guard when installing software or adding updates and never
noticed a problem.
You should know that I used system restore after getting the "Administrators
Only" error but the log you requested is still available:
WinHTTP_log.txt ==
Proxycfg settings WORKED. Note - If you are getting 0x8024402C when
performing WU/MU scan, then see http://support.microsoft.com/?id=900936
Microsoft (R) WinHTTP Default Proxy Configuration Tool
Copyright (c) Microsoft Corporation. All rights reserved.
Current WinHTTP proxy settings under:
HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\
WinHttpSettings :
Direct access (no proxy server).
gpresult.txt ==
Microsoft (R) Windows (R) 2000 Operating System Group Policy Result tool
Copyright (C) Microsoft Corp. 1981-1999
Created on Wednesday, November 12, 2008 at 1:14:35 PM
Operating System Information:
Operating System Type: Professional
Operating System Version: 5.2.3790
Terminal Server Mode: Not supported
###############################################################
User Group Policy results for:
BILL-ABIT\Bill
Domain Name: BILL-ABIT
Domain Type: None (Local user account)
Roaming profile: (None)
Local profile: C:\Documents and Settings\Bill
The user is a member of the following security groups:
BILL-ABIT\None
\Everyone
BUILTIN\Administrators
BUILTIN\Users
NT AUTHORITY\INTERACTIVE
NT AUTHORITY\Authenticated Users
NT AUTHORITY\This Organization
\LOCAL
NT AUTHORITY\NTLM Authentication
The user has the following security privileges:
Lock pages in memory
Bypass traverse checking
Manage auditing and security log
Back up files and directories
Restore files and directories
Change the system time
Shut down the system
Force shutdown from a remote system
Take ownership of files or other objects
Debug programs
Modify firmware environment values
Profile system performance
Profile single process
Increase scheduling priority
Load and unload device drivers
Create a pagefile
Adjust memory quotas for a process
Remove computer from docking station
Perform volume maintenance tasks
Impersonate a client after authentication
Create global objects
###############################################################
Last time Group Policy was applied: Wednesday, November 12, 2008 at 12:56:19
PM
###############################################################
Computer Group Policy results for:
Domain Name:
Domain Type: Windows NT v4
The computer is a member of the following security groups:
BUILTIN\Administrators
\Everyone
NT AUTHORITY\Authenticated Users
###############################################################
Last time Group Policy was applied: Wednesday, November 12, 2008 at 12:56:19
PM
===============================================================
The computer received "Registry" settings from these GPOs:
Local Group Policy
Revision Number: 65537
Unique Name: Local Group Policy
Domain Name:
The following settings were applied from: Local Group Policy
KeyName: Software\Policies\Microsoft\Messenger\Client
ValueName: PreventAutoRun
ValueType: REG_DWORD
Value: 0x00000001
MowGreen [MVP]
http://technet.microsoft.com/en-us/library/ms190730.aspx
> Locking pages in memory is not required on 64-bit operating systems.
I'm not sure if that's the cause of the issue but, why did you enable
that setting ? Are you working with an SQL database ?
Antivir *usually* does not interfere with the installation of core
system updating components.
Forgot to ask if you checked the hosts file ... did you ?
Also, check to see if there's an lmhosts file [not lmhosts.sam as that's
just a sample file]. If there is, open it and see if it's pointing
towards the v4 site.
One thing we do know ... some 'thing' is definitely redirecting the
system to the old site.
Give this a shot, please. Go to Start > Run > type this into the Open:
line and then click OK or press Enter
wuauclt /detectnow
Wait about 3-5 minutes or until no activity is showing in the local area
connection icon. Open the WindowsUpdate.log and post at least the last
50 or so lines of the log into your reply, please.
Open the WU.log from Start > Run > type in, then click OK or press Enter
%windir%\windowsupdate.log
BTW, was this a clean reinstall of XP or a Repair Install ?
MowGreen [MVP 2003-20009]
RoseW
"MowGreen [MVP]" <mowg...@nowandzen.com> wrote in message
news:u$Xz8MpRJ...@TK2MSFTNGP02.phx.gbl...
I'm tagging on to this thread because I am on a Xp pro 64 bit - new on Oct
9/08
I'm getting the same situation at the windows update page....no scanning
happens- an error in page results
it is the address with V4 in it
When you referenced the Au Check file in a post previous in this thread
there is not a link or address as to where to download it
'If no joy, go here, download and *save*: AU Check (v78a)
Once the download completes close *all* open browsers and programs.
Temp disable the installed AV/security suite
Now run au_check_v78a_codeplex.exe and allow it some time to complete
it's operation.'
I do not have a host file in SysWow64/drivers but there is one in the
system32. There are no update sites listed in that host file just 127.0.0.1
localhost.
I just followed your instructions to type the wuauclt/detectnow
The log displayed that the downloads done yesterday were successful i.e. no
updates required and it used the V6 address
Last few lines of the log :
008-11-14 17:16:35:968 764 5b8 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://update.microsoft.com/v6/ClientWebService/client.asmx
2008-11-14 17:16:36:671 764 5b8 Agent * Found 0 updates and 42 categories
in search; evaluated appl. rules of 449 out of 804 deployed entities
2008-11-14 17:16:36:671 764 5b8 Agent *********
2008-11-14 17:16:36:671 764 5b8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-14 17:16:36:671 764 5b8 Agent *************
2008-11-14 17:16:36:687 764 714 AU >>## RESUMED ## AU: Search for updates
[CallId = {499885FD-8310-464A-812F-D4056197FFC2}]
2008-11-14 17:16:36:687 764 714 AU # 0 updates detected
2008-11-14 17:16:36:687 764 714 AU #########
2008-11-14 17:16:36:687 764 714 AU ## END ## AU: Search for updates
[CallId = {499885FD-8310-464A-812F-D4056197FFC2}]
2008-11-14 17:16:36:687 764 714 AU #############
2008-11-14 17:16:36:687 764 714 AU AU setting next detection timeout to
2008-11-15 18:43:33
2008-11-14 17:16:41:687 764 5b8 Report REPORT EVENT:
{FCFC55F3-CD1D-40FE-97F1-9DE25DE815EF} 2008-11-14 17:16:36:671-0500 1 147
101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success
Software Synchronization Windows Update Client successfully detected 0
updates.
So its just the actual Microsoft Update Page link in the start menu that has
a glitch i.e. producing V4 site
Rose
PA Bear [MS MVP]
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?&lang=&cr=&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=67f5d90b-4a44-414f-a64d-8c0e51d62dda&mid=67f5d90b-4a44-414f-a64d-8c0e51d62dda
Thanks.
--
~PA Bear
RoseW
"PA Bear [MS MVP]" <PABe...@gmail.com> wrote in message
news:u9COX7qR...@TK2MSFTNGP02.phx.gbl...
| Rose, please stick to your own thread:
|
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?&lang=&cr=&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=67f5d90b-4a44-414f-a64d-8c0e51d62dda&mid=67f5d90b-4a44-414f-a64d-8c0e51d62dda
|
| Thanks.
| --
| ~PA Bear
|
| RoseW wrote:
| > <snip>
| > I'm tagging on to this thread because I am on a Xp pro 64 bit - new on
Oct
| > 9/08
| > I'm getting the same situation at the windows update page....no scanning
| > happens- an error in page results
| > it is the address with V4 in it
Oh-I thought the content was in the same vein.
In that context I needed to know where this Au check download was located.
Rose
billcat
update thing is not critical (I still get automatic updates) it is plaguing
and I'd like to resolve it.
I cannot for the life of me recall why the lock pages in memory was set but
I stopped it, did a cold boot, and afterward tried windows update, but still
get the redirect.
Hosts file is clear of any reference to windows update; it's one of the
first things I checked and continue to check to be sure lol
I have no lmhosts file outside the sam file.
This was a fresh install on a new hd and has been extremely stable ..
Here's the windowsupdate.log as you requested showing the latest run:
2008-10-03 11:01:00:203 816 808 DnldMgr Download manager restoring 0
downloads
2008-10-03 11:01:00:218 816 808 AU ########### AU: Initializing Automatic
Updates ###########
2008-10-03 11:01:00:234 816 808 AU # Approval type: Pre-install notify
(User preference)
2008-10-03 11:01:00:234 816 808 AU # Auto-install minor updates: No (User
preference)
2008-10-03 11:01:00:234 816 808 AU AU finished delayed initialization
2008-10-03 11:01:00:703 816 808 Report *********** Report: Initializing
static reporting data ***********
2008-10-03 11:01:00:703 816 808 Report * OS Version = 5.2.3790.0.0.65792
2008-10-03 11:01:00:781 816 808 Report * Computer Brand = OEM
2008-10-03 11:01:00:781 816 808 Report * Computer Model = OEM
2008-10-03 11:01:00:796 816 808 Report * Bios Revision = 6.00 PG
2008-10-03 11:01:00:796 816 808 Report * Bios Name = Default System BIOS
2008-10-03 11:01:00:796 816 808 Report * Bios Release Date =
2007-09-06T00:00:00
2008-10-03 11:01:00:796 816 808 Report * Locale ID = 1033
2008-10-03 11:11:35:515 816 3c4 AU AU found 0 updates for install at shutdown
2008-10-03 11:11:35:515 1440 5c0 Misc =========== Logging initialized
(build: 7.2.6001.784, tz: -0700) ===========
2008-10-03 11:11:35:515 1440 5c0 Misc = Process: C:\WINDOWS\Explorer.EXE
2008-10-03 11:11:35:515 1440 5c0 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-10-03 11:11:35:515 1440 5c0 Shutdwn Install at shutdown: no updates to
install
2008-10-03 11:11:44:296 816 808 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-10-03 11:11:44:968 816 808 Service *********
2008-10-03 11:11:44:968 816 808 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2008-10-03 11:11:44:968 816 808 Service *************
billcat
billcat
I pasted from the top of the log instead of the bottom. Sorry, MowGreen.
It's late ;)
Some interesting errors here. Hope you can make something of it.
2008-11-14 23:56:07:015 880 890 Service ** START ** Service: Service startup
2008-11-14 23:56:07:015 880 890 Service *********
2008-11-14 23:56:07:046 880 890 Misc Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s
"C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\7.2.6001.788\wups.dll"
2008-11-14 23:56:07:187 880 890 Misc Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s
"C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\7.2.6001.788\wups2.dll"
2008-11-14 23:56:07:328 880 890 Misc Registering binary:
C:\WINDOWS\SysWOW64\regsvr32.exe /s
"C:\WINDOWS\SysWOW64\SoftwareDistribution\Setup\ServiceStartup\wups.dll\7.2.6001.788\wups.dll"
2008-11-14 23:56:07:343 880 890 Misc Registering binary:
C:\WINDOWS\SysWOW64\regsvr32.exe /s
"C:\WINDOWS\SysWOW64\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\7.2.6001.788\wups2.dll"
2008-11-14 23:56:07:406 880 890 Agent * WU client version 7.2.6001.788
2008-11-14 23:56:07:406 880 890 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-11-14 23:56:07:406 880 890 Agent * Access type: No proxy
2008-11-14 23:56:07:406 880 890 Agent * Network state: Connected
2008-11-14 23:56:07:703 880 890 Report *********** Report: Initializing
static reporting data ***********
2008-11-14 23:56:07:703 880 890 Report * OS Version = 5.2.3790.0.0.65792
2008-11-14 23:56:07:781 880 890 Report * Computer Brand = .
2008-11-14 23:56:07:781 880 890 Report * Computer Model = .
2008-11-14 23:56:07:781 880 890 Report * Bios Revision = 6.00 PG
2008-11-14 23:56:07:781 880 890 Report * Bios Name = Default System BIOS
2008-11-14 23:56:07:781 880 890 Report * Bios Release Date =
2008-05-26T00:00:00
2008-11-14 23:56:07:781 880 890 Report * Locale ID = 1033
2008-11-14 23:56:08:203 880 890 Service * Service restarted after self
update
2008-11-14 23:56:12:781 880 a4c Report REPORT EVENT:
{4FA1D216-D868-460F-B2D5-B34FF2C6ED99} 2008-11-14
23:56:07:468-0800 1 183 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 0 SelfUpdate Success Content
Install Installation Successful: Windows successfully installed the following
update: Automatic Updates
2008-11-14 23:56:52:453 880 890 Agent *********** Agent: Initializing
Windows Update Agent ***********
2008-11-14 23:56:52:453 880 890 Agent *********** Agent: Initializing
global settings cache ***********
2008-11-14 23:56:52:453 880 890 Agent * WSUS server: <NULL>
2008-11-14 23:56:52:453 880 890 Agent * WSUS status server: <NULL>
2008-11-14 23:56:52:453 880 890 Agent * Target group: (Unassigned
Computers)
2008-11-14 23:56:52:453 880 890 Agent * Windows Update access disabled: No
2008-11-14 23:56:52:468 880 890 DnldMgr Download manager restoring 0
downloads
2008-11-14 23:56:52:500 880 890 AU ########### AU: Initializing Automatic
Updates ###########
2008-11-14 23:56:52:500 880 890 AU # Approval type: Pre-install notify
(User preference)
2008-11-14 23:56:52:500 880 890 AU # Auto-install minor updates: No (User
preference)
2008-11-14 23:56:52:546 880 890 AU AU finished delayed initialization
2008-11-14 23:56:52:546 880 890 AU #############
2008-11-14 23:56:52:546 880 890 AU ## START ## AU: Search for updates
2008-11-14 23:56:52:546 880 890 AU #########
2008-11-14 23:56:52:578 880 890 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {2AADB0EA-B9B7-45EF-ADA5-14F36044153F}]
2008-11-14 23:56:52:765 880 a4c Agent *************
2008-11-14 23:56:52:765 880 a4c Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-14 23:56:52:765 880 a4c Agent *********
2008-11-14 23:56:52:765 880 a4c Agent * Online = No; Ignore download
priority = No
2008-11-14 23:56:52:765 880 a4c Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-11-14 23:56:52:765 880 a4c Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2008-11-14 23:56:52:765 880 a4c Agent * Search Scope = {Machine}
2008-11-14 23:56:52:875 880 a4c EEHndlr WARNING: Failed to populate
ServiceStartup entries in Cache: error 0x80070002
2008-11-14 23:56:52:875 880 a4c EEHndlr WARNING: Failed to populate
ServiceStartup entries in Cache: error 0x80070002
2008-11-14 23:56:52:937 880 a4c Agent * Found 0 updates and 14 categories
in search; evaluated appl. rules of 47 out of 163 deployed entities
2008-11-14 23:56:52:953 880 a4c Agent *********
2008-11-14 23:56:52:953 880 a4c Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-11-14 23:56:52:953 880 a4c Agent *************
2008-11-14 23:56:52:953 880 764 AU >>## RESUMED ## AU: Search for updates
[CallId = {2AADB0EA-B9B7-45EF-ADA5-14F36044153F}]
2008-11-14 23:56:52:953 880 764 AU # 0 updates detected
2008-11-14 23:56:52:953 880 764 AU #########
2008-11-14 23:56:52:953 880 764 AU ## END ## AU: Search for updates
[CallId = {2AADB0EA-B9B7-45EF-ADA5-14F36044153F}]
2008-11-14 23:56:52:953 880 764 AU #############
2008-11-14 23:56:57:546 880 a4c Report REPORT EVENT:
{9A7FC655-8B72-4480-AAF7-FCEAF6C01EAA} 2008-11-14
23:56:52:546-0800 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
MowGreen [MVP]
The issue you describe may possibly be caused by the need to register an
xml.dll. Give this a shot ... click Start > Run > type in the below and
then click OK or press Enter
regsvr32 msxml3.dll
Try to update link in the Start Menu. If the system fails to update,
*right* click the Windows Update link on the start menu and choose
Properties.
What's in the Target: line ?
MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
MowGreen [MVP]
> update thing is not critical (I still get automatic updates) it is plaguing
> and I'd like to resolve it.
And, thank you for sticking with this thread. We may have run across a
bug with 64 bit XP here, billcat. After looking at various MSKB
articles, the only thing that I *think* may pertain to this issue is:
http://support.microsoft.com/kb/310794
> NOTE This issue can be caused by any software that changes the default security provider. It is not
> limited to Dell computers or to the Dell Assistant software.
Be sure you back up the registry if you decide to try the steps listed
under 'Reset the default security provider in Windows XP '.
RoseW
| Rose,
|
| The issue you describe may possibly be caused by the need to register an
| xml.dll. Give this a shot ... click Start > Run > type in the below and
| then click OK or press Enter
|
| regsvr32 msxml3.dll
|
| Try to update link in the Start Menu. If the system fails to update,
| *right* click the Windows Update link on the start menu and choose
| Properties.
| What's in the Target: line ?
|
| MowGreen [MVP 2003-2009]
| ===============
| *-343-* FDNY
| Never Forgotten
| ===============
The Target Line in the start menu Update link was
C:\Windows\Syswow64\rundll32.exe C:\Windows\SysWow64\muweb.dll.LaunchMUSite
Acted on the Start>run regsvr32 msxml3.dll and the response was that the
registeration of the dll was successful
The Update Link target line remains the same information as above after this
regsvr32
Clicking on Find Target in this update link property sheet goes to the
C:\Windows\Syswow64\rundll32.exe
When I used that start up link it starts out using the path which includes
V6 - http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
It is there long enough in the browser bar that I can copy and paste that
path with V6 but it quickly redirects to
http://v4.windowsupdate.microsoft.com/en/default.asp
RoseW
"billcat" <bil...@discussions.microsoft.com> wrote in message
news:3813EC92-3DCA-4C28...@microsoft.com...
| RoseW, I found it doing a google for AU Check (v78a)
Yes, I googled and found it, downloaded. Haven't used it yet- If I search
for wuauclt.exe the only result is from a prefetch file. dated 11/14.08 I
don't see a wuauclt.exe listed and searching on that produces the prefetch
item.
rose
billcat
provider in Windows XP" .. I do not have the Cryptography\Providers keys
under either HKEY_USERS\.DEFAULT\Software\Microsoft\ or
HKEY_USERS\S-1-5-20\Software\Microsoft\
Could those keys be elsewhere in xp x64? I looked but couldn't find them.
I know that registry changes exist between 32 and 64 bit flavors but I
thought it was limited to how software is handled under local machine.
Also I notice now that the "Administrators Only" error is recurring at
windows update .. *sigh*
MowGreen [MVP]
A file is redirecting the system to the v4 site. Possibly, the self
update file, wuredir.xml. Here's the link to AU Check that I forgot to
include [Doh !] previously:
http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=17263
If you already have it, use the instructions previously supplied as in
regards to security software/3rd party firewalls prior to running it,
Rose. Restart afterwards and the system *should* be able to update now,
key word being *should*. <w>
billcat
I gave a cursory read-over of the information under "Reset the drive letter
of the system drive" and that reminded of something that may have to do with
this problem. When I installed the system I didn't have drivers that were
recognized by windows. I forget what the error was but I allowed install to
continue anyway until sometime later when I was able to find updated, working
drivers. In order to enable AHCI without reinstalling windows I had to pull
the boot drive and temporarily connect it as an external eSATA drive. The
drivers were then easily installed and I could make adjustments to the bios
accordingly. Swapping the drive back to internal SATA, however, apparently
changed something in the mbr and I was asked to revalidate windows. I don't
know whether this marked the beginning of the windows update problem or not
because it could have been some time before I noticed it.
MowGreen [MVP]
> under either HKEY_USERS\.DEFAULT\Software\Microsoft\ or
> HKEY_USERS\S-1-5-20\Software\Microsoft\
Those keys don't exist on my XP Pro box either. So, they're not what's
causing the issue. What you posted below is the most probable cause.
That's why Windows needed to be reactivated. The fix for this is risky,
billcat. I'd hate to recommend it and then have the system fail to boot:
How to restore the system/boot drive letter in Windows
http://support.microsoft.com/kb/223188
Doing the above may retrigger activation, too. Suggest you check to see
if \DosDevices\C: is set correctly but do *not* edit the subkey without
reading the " WARNING " under Summary and
Unable to log on if the boot partition drive letter has changed
http://support.microsoft.com/kb/249321/
Frankly speaking, the *safest* method is to just wipe and reinstall.
billcat
couple of things here that have proved valuable. I'm actually itching to try
this restoration of the boot drive letters lol but I'd rather wait until the
system actually needs a wipe when I won't mind (so much) having to reinstall.
As mentioned the system is very stable as it is and windows update just
isn't that big a problem since automatic updates work fine. I'll keep you up
to date when it happens by dropping a note in the thread and until then,
thanks a lot for your efforts. Cheers :)
PA Bear [MS MVP]
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?&lang=&cr=&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=67f5d90b-4a44-414f-a64d-8c0e51d62dda&mid=67f5d90b-4a44-414f-a64d-8c0e51d62dda
or...
MowGreen [MVP] wrote:
> Rose,
>
> The issue you describe may possibly be caused by the need to register an
> xml.dll. Give this a shot ... click Start > Run > type in the below and
> then click OK or press Enter
>
> regsvr32 msxml3.dll
>
> Try to update link in the Start Menu. If the system fails to update,
> *right* click the Windows Update link on the start menu and choose
> Properties.
> What's in the Target: line ?
<snipperooni>
PA Bear [MS MVP]
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?&lang=&cr=&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=67f5d90b-4a44-414f-a64d-8c0e51d62dda&mid=67f5d90b-4a44-414f-a64d-8c0e51d62dda
--
~PA Bear
"RoseW" <wd...@nshurontel.on.ca> wrote in message
> I googled and found it, downloaded. Haven't used it yet- If I search
> for wuauclt.exe the only result is from a prefetch file. dated 11/14.08 I
> don't see a wuauclt.exe listed and searching on that produces the prefetch
> item.
<snip>
RoseW
|
|
| RoseW wrote:
| > "MowGreen [MVP]" <mowg...@nowandzen.com> wrote in message
| > news:ebyVogxR...@TK2MSFTNGP05.phx.gbl...
Followed instructions shutting down Virus scanner and Tea Timer from Spybot
Actived the AU check-
downloads were successful, install was successful.
Clicking on the Update link in the start menu went to the V6/default address
The page was a long time loading and I think it was just busy.
The update log indicates the X64 system is successfully updated.
Contents in the SoftwareRedistribution/Wuredir show no change in date or
size.
The registry information did not change either.
Overall, I believe things are in order at the moment and if I cannot get to
see the Windows Update page its not a major issue.
Thank you for the directions. I'll not apologize for tagging into this
thread because I was being redirected to a different address and now there
is not redirection.
Rose
PA Bear [MS MVP]
<snip>
>>> The Target Line in the start menu Update link was
>>> C:\Windows\Syswow64\rundll32.exe
> C:\Windows\SysWow64\muweb.dll.LaunchMUSite
>>>
>>> Acted on the Start>run regsvr32 msxml3.dll and the response was that
>>> the
>>> registeration of the dll was successful
>>>
>>> The Update Link target line remains the same information as above after
>>> this regsvr32
>>> Clicking on Find Target in this update link property sheet goes to the
>>> C:\Windows\Syswow64\rundll32.exe
>>>
>>> When I used that start up link it starts out using the path which
>>> includes
>>> V6 -
> http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
>>> It is there long enough in the browser bar that I can copy and paste
>>> that
>>> path with V6 but it quickly redirects to
>>> http://v4.windowsupdate.microsoft.com/en/default.asp
>>>
>> A file is redirecting the system to the v4 site. Possibly, the self
>> update file, wuredir.xml. Here's the link to AU Check that I forgot to
>> include [Doh !] previously:
>>
> http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=17263
>>
>> If you already have it, use the instructions previously supplied as in
>> regards to security software/3rd party firewalls prior to running it,
>> Rose. Restart afterwards and the system *should* be able to update now,
>> key word being *should*. <w>
>>
> Spybot
> Actived the AU check-
> downloads were successful, install was successful.
> Clicking on the Update link in the start menu went to the V6/default
> address
> The page was a long time loading and I think it was just busy.
> The update log indicates the X64 system is successfully updated.
> Contents in the SoftwareRedistribution/Wuredir show no change in date or
> size.
> The registry information did not change either.
>
> Overall, I believe things are in order at the moment and if I cannot get
> to
> see the Windows Update page its not a major issue.
Did you or did you not download/run AURESET, Rose?
What anti-virus application is installed and is your subscription current?
Did you fully disable Spybot Tea Timer? See
http://aumha.net/viewtopic.php?t=32409
NB: If you don't fully understand what Tea Timer does and how it does it,
leave it permanently disabled.
> Thank you for the directions. I'll not apologize for tagging into this
> thread because I was being redirected to a different address and now there
> is not redirection.
You weren't being redirected. You'd enabled Email Notification for both
your original thread and this one; You happened to have opened the link to
this thread, not your own thread. Yet another example why multi-posting in
different threads leads to confusion.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
RoseW
Yes I had downloaded it and after reading the post instructions did the
install this afternoon
| What anti-virus application is installed and is your subscription current?
Shut off the resident scanner from AVG8
| Did you fully disable Spybot Tea Timer? See
| http://aumha.net/viewtopic.php?t=32409
Yes I shut off the Spybot Tea Timer
| NB: If you don't fully understand what Tea Timer does and how it does it,
| leave it permanently disabled.
I understand about Tea timer
| > Thank you for the directions. I'll not apologize for tagging into this
| > thread because I was being redirected to a different address and now
there
| > is not redirection.
| You weren't being redirected. You'd enabled Email Notification for both
| your original thread and this one; You happened to have opened the link to
| this thread, not your own thread. Yet another example why multi-posting
in
| different threads leads to confusion.
I mean that when I clicked on the Microsoft Update link the connection would
start with one path which included V6 and then it would change to V4
(M.Green used the word 'redirected')
Now after using The Aureset the path does not change and I arrive at the
update page.
The automatic downloads were occurring it was just that the Microsoft update
page would not load and it did not display an error code. Only a text notice
'This page cannot be displayed'
Rose
MowGreen [MVP]
Nice working with you. <w>
MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
MowGreen [MVP]
automatically, I wouldn't bother wiping and reloading either.
As to the MSKB articles previously mentioned ... frankly, I don't mess
with changing boot drive letters. The risk is more then the reward is if
the system can still update automagically.
If you'd like, try to access the Microsoft Update Catalog using IE:
http://catalog.update.microsoft.com/v7/site/Home.aspx
All Security updates issued on Patch Tuesday are listed in the Sec
Bulletins found here:
http://www.microsoft.com/technet/security/current.aspx
And, all updates issued each month for 2008 can be viewed here:
http://support.microsoft.com/kb/894199
Best of luck to ya
Cicotte@discussions.microsoft.com Ron Cicotte
sure if the automatic updates are working since I have not seen one since the
issue started. I recently installed .NET Frameworks 3.5, VS 2008 and SQL
Server 2008. That's when the issue started. At first I couldn't get the
update to work at all. All I got on the update page was "Windows Error!"
(not very helpful). I downloaded and installed the latest windowsupdate
agent for xp x64 and then got the Administrators Only message.
I am logged in as a domain admin and domain admins is a member of local
machine Administrators but the only thing that works is if I run the update
as a login of the local machine with Administrator permissions.
I agree with everyone that this is not a showstopper but it is very
annoying. I have a fairly complex installation (I'm a data architect with
lots of tools) and I don't always want to get every update that's out there
but I would like not to have to "run as" every time I want to check for
updates. ...and I would like to know that my critical updates are being
downloaded automatically.
Anyone know if there is a solution for this yet?
Ron Cicotte
I agree billcat. The MS support guy had me registering x86 dll's. When he
directed me to download the x86 version of windowsupdate I called him on it
and he told me that his support tools don't distinguish between x86 and x64
systems. This was after I had already sent him a .nfo file which clearly
shows the OS as XO PRO x64.
The solution:
1. Stop and disable any antivirus tools (including services) I use avase
and there are 4 services (2 automatic, 2 manual).
2. Reset IE - Open IE. Select Tools | Internet Options | Advanced | Reset.
Note you will lose cookies and toolbar settings.
3. Restart in safe mode and rename C:\Windows\SoftwareDistribution to
SoftwareDistribution.old or delete it altogether.
3. Restart in normal mode. Select Start | Run and type services.msc. Make
sure Automatic Updates services is started. Right click the Automatic
Updates Services and select Properties |Log On. Make sure the Log on as
Local System account is selected and the Allow service to interact with
desktop is unchecked. Select OK or Cancel if the settings are correct.
Check the properties to make sure Startup type is set to Automatic and the
service is started.
4. Check the Background Intelligent Transfer Service. It should have the
same Log On properties. Startup type should be set to Manual and the service
should be started.
5. Open IE. IE will consider this your first start and will prompt you for
your search engine preference. Select your preference and continue. You
should be prompted to install Windows Update. If not then just select
windowsupdate from your menu. You will be prompted to download and install.
Just follow the prompts. When Windows Update is reinstalled it should work
fine. It did for me.
6. Restart your anti-virus services
You'll have to re-establish any IE related toolbars or cookies (passwords,
etc.) but it was worth it for me. Hope this works for you.
--
-----------------------------------------------------------------------------------
OneArchitect
'updates'..?