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Automatic Updates Will Not Turn On

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redhoward

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May 21, 2008, 1:22:36 PM5/21/08
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I am having trouble turning on Automatic Updates. I have been into the
service menu, checked the properties for Automatic Updates and when I try to
change Startup Type to Automatic, I get "Error 1058: The service cannot
started, either because it is disabled or because it has no enabled devices
associated with it." Both the BIT and Event Log are set to Automatic and
running properly.

Because of this problem with Automatic Update I am unable to download any
updates from the Microsoft Update website (I get Error number: 0x8DDD0018).
Does anyone know how I can get Automatic Updates running again?

Thanks,

Adam

MowGreen [MVP]

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May 21, 2008, 2:16:16 PM5/21/08
to
Is Remote Procedural Call (RPC) also set to Automatic on startup ?
If yes, then try registering these files from a Command Prompt.
Type in each command exactly as written, *press Enter* after each one:

Start > Run > type in

cmd
net stop wuauserv
regsvr32 atl.dll
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll,
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 msxml3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
net start wuauserv
exit

See if AU can be started now. You can copy&paste the commands into the
Command Prompt window by *right* clicking right after the prompt and
choosing Paste after you've Copied them.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

Engel

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May 21, 2008, 2:23:16 PM5/21/08
to
Hello Adam,


1058 0x80070422
ERROR_SERVICE_DISABLED
The service cannot be started. If BITS service is disabled by the
Administrator, or because it has no enabled devices associated with it.
ERROR_SERVICE_DISABLED then this error will be seen.
BITS has been disabled. Enable the BITS service.

Start/Run
Type "services.msc"
Click "OK"

Please check the following are started:

1.Automatic Updªtes
2.Background Intelligent Transfer Service (BITS)
3.Cryptographic Services
4.Remote Procedure Call (RPC)
5.System Restore Service

To verify that BITS is correctly configured :

1.Double-click `Background Intelligent Transfer Service.`

2.In the Startup type box, click Manual, and then Apply.

3. Click the `Log On` tab, and then verify that the service is enabled in
every hardware profile that you have listed.

If the service is disabled in one or more hardware profiles, click the
hardware profile, Enable, and then Apply.

4. Click the General tab and then Start.

If BITS starts successfully, visit the Windows Update Web site or the
Microsoft Update Web site to see if you can obtain updates. If it works OK,
change (2.) to automªtic.
-
If you still receive the same errors, verify that you have correctly
performed steps 1 through 5.


The necessary service "Automatic Updates" (WUAUSERV) is not started or is
unavailable. Error 0x80070422 (Resolution 1)
<http://www.update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=8&ln=en>

The necessary service "Automatic Updates" (WUAUSERV) is not started or is
unavailable. Error 0x80070422 (Resolution 2)
<http://www.update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=46&ln=en>

I hope this post is helpful.

Let us know how it works ºut.
- -- -----

redhoward

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May 21, 2008, 2:56:01 PM5/21/08
to
Good Afternoon MowGreen,

Thank you for responding to my post!

I have registered all of the files below in the command prompt and all have
been accepted with the exception of "net start wuauserv". The command prompt
displays the Error 1058 again even after I go through the entire procedure.
To the best of my knowledge, I have turned every service in the services list
to "automatic" and double checked that the Logon User Profiles are all
"Enabled". The only one left is that darn "Automatic Updates" that will not
change from "Disabled".

Is there any way to restore or reload the service directly or circumvent
that darn 1058 error?

Thanks again for helping me out!

Adam

redhoward

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May 21, 2008, 2:59:02 PM5/21/08
to
Good Afternoon "Engel",

Thank you for responding to my post!

To the best of my knowledge, I have turned every service in the services

list to "automatic" and double checked that the Logon User Profiles are all

"Enabled". The only one that will not activate is "Automatic Updates". It
continues to give me the Error 1058 and will not engage.

Is there any way to restore or reload the Automatic Updates service directly

or circumvent that darn 1058 error?

Thanks again for helping me out!

Adam

Balduron

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May 21, 2008, 3:02:06 PM5/21/08
to
I too am experiencing a similar problem. I followed the steps outlined by
MowGreen, but they did not help the problem. However, I now recieve a
different error message than the one i recieved peviously.

[Error number: 0x8DDD0018]

Does this newerror message indicate a different or more specific problem?
I am hoping it can be resolved.

MowGreen [MVP]

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May 21, 2008, 3:09:31 PM5/21/08
to
Procedure to manually Re-install Automatic Update Client
http://www.wsuswiki.com/ProceduretomanuallyRe-InstallAutomaticUpdateClient

MowGreen [MVP]

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May 21, 2008, 3:09:48 PM5/21/08
to
Procedure to manually Re-install Automatic Update Client
http://www.wsuswiki.com/ProceduretomanuallyRe-InstallAutomaticUpdateClient

MowGreen [MVP 2003-2008]


===============
*-343-* FDNY
Never Forgotten
===============

redhoward

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May 21, 2008, 3:44:00 PM5/21/08
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Thank You Thank You Thank You!

I have been working at this for the past two days straight after a pretty
serious attack. The procedure below reinstalled the Automatic Update and it
is now back online and updating as we speak. Thank you very much for your
help and your persistent follow up on this thread. You are the best!

Have a great week!

Adam

Ball@discussions.microsoft.com Bill Ball

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May 21, 2008, 4:18:04 PM5/21/08
to
I just developed this problem today. Unfortunately even this last procedure
did not correct the 1058 error. I will try it again.

Bill

TaurArian

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May 21, 2008, 5:24:59 PM5/21/08
to
Also this KB described manual installation -

You receive a "Windows Update has encountered an error and cannot display the requested
page" error message when you try to install an update
http://support.microsoft.com/kb/883614
See The Automatic Updates service is missing

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"MowGreen [MVP]" <mowg...@nowandzen.com> wrote in message
news:%23pdg8Y3...@TK2MSFTNGP06.phx.gbl...

DCB

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May 21, 2008, 5:44:42 PM5/21/08
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Hello all,
I too am having the same problem with the automatic update. Every time I
try to change it to Automatic and then start the application it defaults back
to disable, I have tried everything. Maybe I am not following the directions
correctly. Could somebody try to explain it in very simple directions> I was
on the phone for over 4 hours today with Microsoft and stil no resolution.

MowGreen [MVP]

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May 21, 2008, 6:27:14 PM5/21/08
to
Is error 1058 showing when you try to Start the service ?
Please post the last 50 or so lines of the WindowsUpdate.log located in
WINDOWS after the system attempts another update.
Either go to Start > Run > type in

wuauclt /detectnow
Click OK or press Enter or,
click the Windows Update link on the Start Menu or, open IE, click
Tools, Windows Update.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

MowGreen [MVP]

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May 21, 2008, 6:33:52 PM5/21/08
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Is BITS set to at least Manual for startup type ?
Is RPC set to Automatic ?

Reinstalling the AU client is the last step. If there's malware present
then reinstalling the AU client will be useless as the malware will
corrupt/damage it again.

Please try to update manually by clicking the Windows Update link on the
Start Menu or, open IE, and click Tools, Windows Update.
If updating fails, post the *last* 50 lines or so of the
WindowsUpdate.log located in WINDOWS.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

DCB

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May 21, 2008, 6:54:01 PM5/21/08
to
Yes the 1058 error occurs after I change the setting to autoatic, then I try
to start it and I get the 1058 error. I am not sure what you mean by post the
last 50 or so lines. I am not sure where to find the log to copy and paste
the lines. Is this what you meant?:

2008-05-21 18:46:35:453 2368 a3c Setup ** START ** Setup: Installing client
binaries
2008-05-21 18:46:35:453 2368 a3c Setup *********
2008-05-21 18:46:35:453 2368 a3c Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2008-05-21 18:46:35:453 2368 a3c Setup * Stop and start service: Yes
2008-05-21 18:46:35:531 2368 a3c Setup Starting file operations for section
wuapi
2008-05-21 18:46:35:859 2368 a3c Setup Successfully copied source file
C:\WINDOWS\SoftwareDistribution\WebSetup\wuapi.dll to
C:\WINDOWS\system32\wuapi.dll.wusetup.1842406.new
2008-05-21 18:46:35:890 2368 a3c Setup WARNING: Could not move
C:\WINDOWS\system32\wuapi.dll to
C:\WINDOWS\system32\wuapi.dll.wusetup.1842453.bak due to 0x80070020
2008-05-21 18:46:36:203 2368 a3c Setup File operations for section wuapi
completed successfully
2008-05-21 18:46:36:218 2368 a3c Setup Starting file operations for section
wuauclt
2008-05-21 18:46:36:515 2368 a3c Setup Successfully copied source file
C:\WINDOWS\SoftwareDistribution\WebSetup\wuauclt.exe to
C:\WINDOWS\system32\wuauclt.exe.wusetup.1843046.new
2008-05-21 18:46:36:562 2368 a3c Setup Setup successfullly moved
C:\WINDOWS\system32\wuauclt.exe.wusetup.1843046.new to
C:\WINDOWS\system32\wuauclt.exe
2008-05-21 18:46:36:562 2368 a3c Setup File operations for section wuauclt
completed successfully
2008-05-21 18:46:36:578 2368 a3c Setup Starting file operations for section
wuaucpl
2008-05-21 18:46:36:796 2368 a3c Setup Successfully copied source file
C:\WINDOWS\SoftwareDistribution\WebSetup\wuaucpl.cpl to
C:\WINDOWS\system32\wuaucpl.cpl.wusetup.1843359.new
2008-05-21 18:46:36:875 2368 a3c Setup Setup successfullly moved
C:\WINDOWS\system32\wuaucpl.cpl.wusetup.1843359.new to
C:\WINDOWS\system32\wuaucpl.cpl
2008-05-21 18:46:36:875 2368 a3c Setup File operations for section wuaucpl
completed successfully
2008-05-21 18:46:36:890 2368 a3c Setup Starting file operations for section
wuaueng_WebSetup
2008-05-21 18:46:37:375 2368 a3c Setup Successfully copied source file
C:\WINDOWS\SoftwareDistribution\WebSetup\wuaueng.dll to
C:\WINDOWS\system32\wuaueng.dll.wusetup.1843937.new
2008-05-21 18:46:37:437 2368 a3c Setup Setup successfullly moved
C:\WINDOWS\system32\wuaueng.dll.wusetup.1843937.new to
C:\WINDOWS\system32\wuaueng.dll
2008-05-21 18:46:37:437 2368 a3c Setup File operations for section
wuaueng_WebSetup completed successfully
2008-05-21 18:46:37:453 2368 a3c Setup Starting file operations for section
wucltui
2008-05-21 18:46:37:640 2368 a3c Setup Successfully copied source file
C:\WINDOWS\SoftwareDistribution\WebSetup\wucltui.dll to
C:\WINDOWS\system32\wucltui.dll.wusetup.1844203.new
2008-05-21 18:46:37:765 2368 a3c Setup Setup successfullly moved
C:\WINDOWS\system32\wucltui.dll.wusetup.1844203.new to
C:\WINDOWS\system32\wucltui.dll
2008-05-21 18:46:38:531 2368 a3c Setup Successfully copied source file
C:\WINDOWS\SoftwareDistribution\WebSetup\en\wuau.adm to
C:\WINDOWS\INF\wuau.adm.wusetup.1845109.new
2008-05-21 18:46:38:562 2368 a3c Setup Setup successfullly moved
C:\WINDOWS\INF\wuau.adm.wusetup.1845109.new to C:\WINDOWS\INF\wuau.adm
2008-05-21 18:46:38:562 2368 a3c Setup File operations for section wucltui
completed successfully
2008-05-21 18:46:38:578 2368 a3c Setup Starting file operations for section
wups
2008-05-21 18:46:38:703 2368 a3c Setup Successfully copied source file
C:\WINDOWS\SoftwareDistribution\WebSetup\wups.dll to
C:\WINDOWS\system32\wups.dll.wusetup.1845265.new
2008-05-21 18:46:38:765 2368 a3c Setup File operations for section wups
completed successfully
2008-05-21 18:46:38:765 2368 a3c Setup Starting registry operations for
section wuapi
2008-05-21 18:46:38:781 2368 a3c Setup Completed registration operations for
section wuapi: status 0
2008-05-21 18:46:38:796 2368 a3c Setup Starting registry operations for
section wuauclt
2008-05-21 18:46:38:796 2368 a3c Setup Completed registration operations for
section wuauclt: status 0
2008-05-21 18:46:38:796 2368 a3c Setup Starting registry operations for
section wuaucpl
2008-05-21 18:46:38:796 2368 a3c Setup Completed registration operations for
section wuaucpl: status 0
2008-05-21 18:46:38:796 2368 a3c Setup Starting registry operations for
section wuaueng_WebSetup
2008-05-21 18:46:38:812 2368 a3c Misc Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll"
2008-05-21 18:46:44:593 2368 a3c Setup Completed registration operations for
section wuaueng_WebSetup: status 0
2008-05-21 18:46:44:609 2368 a3c Setup Starting registry operations for
section wucltui
2008-05-21 18:46:44:609 2368 a3c Misc Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wucltui.dll"
2008-05-21 18:46:45:562 2368 a3c Setup Completed registration operations for
section wucltui: status 0
2008-05-21 18:46:45:578 2368 a3c Setup Starting registry operations for
section wups
2008-05-21 18:46:45:578 2368 a3c Setup Completed registration operations for
section wups: status 0
2008-05-21 18:46:45:578 2368 a3c Setup Processing registry operations
completed. Deleting backup files.
2008-05-21 18:46:45:578 2368 a3c Setup Successfully deleted backup file
C:\WINDOWS\system32\wuauclt.exe.wusetup.1843109.bak
2008-05-21 18:46:45:593 2368 a3c Setup Successfully deleted backup file
C:\WINDOWS\system32\wuaucpl.cpl.wusetup.1843390.bak
2008-05-21 18:46:45:593 2368 a3c Setup Successfully deleted backup file
C:\WINDOWS\system32\wuaueng.dll.wusetup.1843968.bak
2008-05-21 18:46:45:609 2368 a3c Setup Successfully deleted backup file
C:\WINDOWS\system32\wucltui.dll.wusetup.1844234.bak
2008-05-21 18:46:45:609 2368 a3c Setup Successfully deleted backup file
C:\WINDOWS\INF\wuau.adm.wusetup.1845125.bak
2008-05-21 18:46:45:625 2368 a3c Setup FATAL: Warning: Failed to restart
wuauserv service: 0x80070422
2008-05-21 18:46:45:625 2368 a3c Setup * WARNING: Exit code = 0x80070422
2008-05-21 18:46:45:625 2368 a3c Setup *********
2008-05-21 18:46:45:625 2368 a3c Setup ** END ** Setup: Installing client
binaries
2008-05-21 18:46:45:625 2368 a3c Setup *************
2008-05-21 18:46:45:625 2368 a3c Setup FATAL: InstallUpdatedBinaries failed
with error 0x80070422
2008-05-21 18:46:45:625 2368 a3c WUWeb FATAL: InstallUpdatedBinaries failed
with error:0x80070422
2008-05-21 18:46:45:625 2368 a3c WUWeb FATAL: UpdateClientWorker failed:
error 0x80070422

Any help is greatly appreciated!

Bill Ball

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May 22, 2008, 2:43:00 AM5/22/08
to
It turned out to be malware. I could see it with Hijack This. There were
two unknown BHOs loading. I tried a pile of utilities to remove it (Spybot
Search and Destroy, Combofix, Panda, Avast, etc.) and none were successful
until I ran Superantispyware.
http://www.superantispyware.com/

Here is what it found and eliminated.

Trojan.Vundo-Variant/Small-GEN
C:\WINDOWS\SYSTEM32\CBXNDTML.DLL
C:\WINDOWS\SYSTEM32\CBXNDTML.DLL

Trojan.Vundo-Variant/Small
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper
Objects\{09A78B33-C7F6-465D-9CCA-98D5B98B78CB}
HKCR\CLSID\{09A78B33-C7F6-465D-9CCA-98D5B98B78CB}
HKCR\CLSID\{09A78B33-C7F6-465D-9CCA-98D5B98B78CB}\InprocServer32
HKCR\CLSID\{09A78B33-C7F6-465D-9CCA-98D5B98B78CB}\InprocServer32#ThreadingModel
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks#{09A78B33-C7F6-465D-9CCA-98D5B98B78CB}
Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Notify\cbXNDTml

Everything is working now.

aras

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May 22, 2008, 7:49:00 AM5/22/08
to

"MowGreen [MVP]" wrote:

> Is Remote Procedural Call (RPC) also set to Automatic on startup ?
> If yes, then try registering these files from a Command Prompt.
> Type in each command exactly as written, *press Enter* after each one:
>
> Start > Run > type in
>
> cmd
> net stop wuauserv
> regsvr32 atl.dll
> regsvr32 wuapi.dll
> regsvr32 wuaueng.dll
> regsvr32 wuaueng1.dll,
> regsvr32 wucltui.dll
> regsvr32 wups.dll
> regsvr32 wups2.dll
> regsvr32 msxml3.dll
> regsvr32 qmgr.dll
> regsvr32 qmgrprxy.dll
> net start wuauserv
> exit
>

LoadLibrary("wuaueng1.dll") - The specified module could not be found

aras

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May 22, 2008, 8:01:01 AM5/22/08
to

"MowGreen [MVP]" wrote:

> LOadLibrary("wuaueng1.dll,") failed - The specified module could not be found. I get this , what i have to do?

MowGreen [MVP]

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May 22, 2008, 4:52:40 PM5/22/08
to
Good to hear, Bill. Nice detective work ! It would behoove you to post
to a reputable anti-malware just to ensure that Vundo did not bring
along any uninvited guests.

Please read the guidelines of the forum of your choice prior to posting
there:

http://aumha.org/downloads/hijackthis.zip
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 -
another tutorial
http://aumha.net/ - Click on the HijackThis forum. Read the announcement
and the stickies *first*.
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/

MowGreen [MVP]

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May 22, 2008, 5:00:45 PM5/22/08
to
2008-05-21 18:46:35:890 2368 a3c Setup WARNING: Could not move
C:\WINDOWS\system32\wuapi.dll to
C:\WINDOWS\system32\wuapi.dll.wusetup.1842453.bak due to 0x80070020

Some 'thing' is interfering with the above operation.

What is the installed antivirus\security suite and/or anti-malware
software ?
[ An older Version of Spybot is the cause of the 0x80070020 error when
TeaTimer is enabled ]

Which firewall is being used ?
Is the system on a network ?

You receive a "0x80070020 The process cannot access the file because it
is being used by another process" error message when you try to download
an update from Windows Update
http://support.microsoft.com/kb/883825

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

DCB

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May 23, 2008, 7:42:02 AM5/23/08
to
I am running McAfee Security Center
That is the antivirus program and firewall.
when I got the virus in the computer I loaded Spyware Doctor with a malware
program.
I have a home network setup in my house with 2 other computers on it. There
has been no problems with either of the other computers though.

MowGreen [MVP]

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May 23, 2008, 6:22:18 PM5/23/08
to
Either McAfee or malware is preventing the operation from being carried
out. The only way you can determine which is the culprit is to rule out
one or the other first.
You state that the system was infected with a virus but it was cleaned
up by Spyware Doctor. One would assume that McAfee would have cleaned up
the virus as that's one of it's functions ... an antivirus.
Spyware Doctor is not an antivirus.

Suggest you first ensure that the system is totally free of malware.
If you've already done that, then either system files have been damaged
beyond use by the malware or McAfee is the cause of the file replacement
issue.

Consult McAfee's User Guide or web site to learn how to completely
disable *all* of Security Center's protections. This includes all
running services, script blockers, site blockers, etc.
Learn how the firewall can be disabled and how to enable the native
Windows firewall.

After learning the above, disconnect from the network prior to enabling
the Windows firewall.
Then see if the system can successfully update.

If not, we'll have elimnated malware and McAfee as the causes of the
updating issue.

Then we'll run a new tool to see if it can restore the system's ability
to update successfully.
Hang in there.

Vasilis

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May 23, 2008, 8:08:00 PM5/23/08
to
Hi to all,

I am facing the exact same problems.
The automatic updates don't start and I have the error 1058!

I downloaded the Superantispyware and I scanned my disc and I had a lot of
malware.

But I reboot the PC in order to fully remove them.

The windows cannot load properly and I had to choose the last state when the
system operated properly in order the windows to start.

As as result, the vundo-malware remain in my computer and I cannot get rid
of the problem.

Could someone please help me with that.

Thank you in advance.

MowGreen [MVP]

unread,
May 26, 2008, 12:26:13 PM5/26/08
to
Reinstall the Windows Update Agent according to the steps laid out here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1172


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

MowGreen [MVP]

unread,
May 26, 2008, 12:24:25 PM5/26/08
to
Suggest you post to a reputable anti-malware to receive assistance in
removing Vundo.

Please read the guidelines of the forum of your choice prior to posting
there:

http://aumha.org/downloads/hijackthis.zip
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 -
another tutorial
http://aumha.net/ - Click on the HijackThis forum. Read the announcement
and the stickies *first*.
http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============

DCB

unread,
May 27, 2008, 9:51:03 AM5/27/08
to
Mow,
I was away for the weekend and just saw your reply. As I have been dealing
with this for almost a week now I decided to try another route. I re-formated
my hard drive and re-installed Windows. It was kind od a pain to have to
re-install all of my programs, but at least I know that everthing is fresh
now. I really appreciate all of your help. It was just easier for me this way.

MowGreen [MVP]

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May 28, 2008, 3:07:38 PM5/28/08
to
No problemo, DCB. You've done the right thing, as painful as it was.
If it all possible, suggest you steer clear of security suites as they
tend to get nothing right while attempting to do everything.

gemini...@yahoo.com

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May 29, 2008, 12:18:00 AM5/29/08
to
I am having the same problem, have you gotten any responses on how to resolve
this issue. Please let me know.
--
GaryN.

MowGreen [MVP]

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May 29, 2008, 12:29:25 PM5/29/08
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GaryN...@msn.com wrote:

> I am having the same problem, have you gotten any responses on how to resolve
> this issue. Please let me know.

Gary,

Please read this: Using Web-based Newsreaders
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc#usenewsweb

There are several response, you just haven't seen them. You will after
reading the ' Reading Messages ' section. <w>

Jimtheca

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May 31, 2008, 3:32:00 PM5/31/08
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download freeware Avast! virus scanner. I spent a week trying to fix it and
this works. After running it turn on your Automatic Updates
jim

cliveg

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Jun 1, 2008, 10:00:10 AM6/1/08
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Yes. There are many options but in my experience of this problem, the
start point must be to ensure that you are not infected and in
particular with the win32/Vundo.gen!H virus. That will turn off
automatic updates for microsoft and probably your antivirus package. If
you av shows no infection, download, install and run the free Onecare
scanner from Microsoft. If that shows you are infected, then report back
here for further instructions or use Onecare 90 day trial to eliminate
virus. If you have no virus, report here for further instructions to
reset or redownload auto


--
cliveg
Posted via http://www.vistaheads.com

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