"Failed Updates
For help installing an update successfully, see the solution under each
problem description.
Problem: A problem on your computer is preventing updates from being
downloaded or installed
Solution: To fix the problem, try installing the updates again. If that
doesn't work, use the Troubleshooter to try solve the problem.
Microsoft Windows 2000
Update Rollup 1 for Windows 2000 Service Pack 4 (KB891861)"
This is a new install on a previously-formatted hard drive. There is nothing
on the PC apart from Windows & other items from Windows update. I tried
downloading the exe & running that , but it failed too
Any suggestions welcome!
Ian
Download and install the EXE version. If you have problems, do it in Safe Mode.
http://www.microsoft.com/downloads/details.aspx?FamilyID=b54730cf-8850-4531-b52b-bf28b324c662&DisplayLang=en
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
Any ideas? All I can think of doing now is to reformat the HDD & start
again, or can I try anything else? I've previously installed this rollup
without problems on other PC's in our office with similar hardware/software
configurations.....Thanks!!!
Regards,
mITch
Bad news: Windows Update still tells me the rollup isn't installed. I tried
installing MDAC2.8 to fix this, as per another post, but it's still showing
as uninstalled on Windows update although in Control Panel>Add/Remove
programs it's shown as installed. I can probably live with this....
I think it was *both* the MDAC update and the latest service pack for
MSXML 3.0 which Dave Hawley found necessary to apply as pre-requisites
for the rollup.
FYI
Robert Aldwinckle
---
Thanks, Ian
> OK, thanks, I put in MSXML 3 SP 7 & this allowed Windows Update to install
> the rollup. It was there already, but I guess I'm now in line, at least until
> the next time....
>
> Thanks, Ian
Thanks for the feedback. This changes the idea of what the problem is.
E.g. perhaps it is not just a case of missing prerequisites (undocumented
or otherwise) but that reinstalling them acts as a repair? In any case we
now have one more possibility to suggest thanks to your experience.
Robert
---
Bill Q
"Robert Aldwinckle" wrote:
> "IanL" <Ia...@discussions.microsoft.com> wrote in message
> news:22950FCE-5CD6-4E15...@microsoft.com
> ....
> >>> I tried installing MDAC2.8 to fix this
> ....
"Robert Aldwinckle" wrote:
> "IanL" <Ia...@discussions.microsoft.com> wrote in message
> news:22950FCE-5CD6-4E15...@microsoft.com
> ....
> >>> I tried installing MDAC2.8 to fix this
> ....
Then you're going to have to do more of the same sort of diagnosis
and analysis that Dave Hawley did in the first place just to find the
set of omissions that he found. At least you have an MBSA which
tells you that things aren't quite right. In his case only the old version
of MBSA could give him the clue.
From my reply to his last post:
References: <5E47611F-4CF1-4D6C...@microsoft.com>
Subject: Re: Windows 2000 SP4 Update Rollup "Sticking"
Date: Sat, 13 Aug 2005 19:36:49 -0400
<extract>
> I downloaded and installed MBSA version 1.2.1, which is still available.
> This scanned and told me that two components of Windows were out of date.
> These were MS Data Access Components 2.8, which needed to be upgraded to
> SP1, and MSXML 4.0, which needed to be upgraded to SP2.
> MBSA 2.0 had not caught this at all!
> I installed the updates, and the problem has gone away!
</extract>
HTH
Robert
---
Look in C:\Program Files\Common Files\Microsoft Shared\TextConv\ for a file
named html32.cnv. If it's missing, you will get stuck in this loop. If you
cannot copy the file from a known good machine, running the latest Office
Service Pack should replace it.
This IS a security issue and MS will offer free support to consumers for
this issue (i.e. you're running W2K PRO, and not any flavor of server).
Mike